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Customer Operations Job Vacancies in Noida

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  • 0 - 1 yrs
  • Noida
Sales Call Market Operations E-tendering Corporate Marketing Marketing Voice Process Customer Support Outbound Calling Sales Process Customer Care
As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- **Product Knowledge:** Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- **Lead Generation:** Identify potential customers and collect relevant information that can help in converting leads into sales.- **Database Management:** Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- **Feedback Collection:** Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.**Required Skills and Expectations:**- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Noida
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Emergency Response Computer Skills Time Management Customer Service Problem Solving Communication Skills
We are looking for enthusiastic individuals to join our team as Airport Terminal Services Agents in Noida, India. This role is essential in ensuring a smooth and pleasant travel experience for passengers. Ideal candidates should be team-oriented and committed to delivering excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, helping them with their luggage and ensuring all travel documents are in order.2. **Information Services**: Offer accurate information regarding flight schedules, gate assignments, and airport facilities, ensuring passengers feel well-informed.3. **Problem Resolution**: Handle passenger inquiries and resolve issues related to delays, baggage, or other concerns, maintaining a calm and professional demeanor.4. **Safety Compliance**: Uphold all airport safety regulations and procedures, ensuring a secure environment for passengers and staff.To be successful in this role, candidates are expected to possess excellent communication skills, both written and spoken, to interact confidently with diverse passengers. A strong customer service orientation is essential to ensure a positive travel experience. Teamwork is crucial, as you will work closely with different departments within the airport. Adaptability is important, as the airport environment can be dynamic and fast-paced. Being detail-oriented and organized will also help in managing tasks effectively. A minimum education of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for entry-level candidates.
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  • 0 - 6 yrs
  • Noida Sector 128
Banking Operations Tele Caller Outbound Calling Customer Relationship Banking Sales Corporate Banking Good Communication
We are looking for a dedicated Banking Officer to join our team. The ideal candidate will help ensure smooth banking operations and provide excellent service to customers.**Key Responsibilities:**- **Customer Support:** Assist customers with account inquiries, transactions, and resolve issues to enhance their banking experience.- **Account Management:** Help open new accounts and manage existing accounts, ensuring that all information is accurate and up-to-date.- **Transaction Processing:** Handle various banking transactions, including deposits, withdrawals, and transfers, while ensuring compliance with bank policies.- **Sales Support:** Promote bank products and services to customers, helping them find suitable financial solutions based on their needs.- **Record Keeping:** Maintain accurate records of customer interactions and transactions, ensuring confidentiality and security of sensitive information.- **Compliance:** Ensure all banking activities adhere to regulatory guidelines and internal policies to maintain operational integrity.**Required Skills and Expectations:**Candidates should have a minimum education of 12th pass, with a desire to learn and grow in the banking sector. Strong communication skills are essential to effectively interact with customers. Candidates should demonstrate customer service orientation, showing patience and understanding. Basic numerical skills and attention to detail are necessary for handling transactions accurately. A proactive attitude and teamwork are expected, as this role requires collaboration with colleagues to achieve common goals. Previous experience in a customer-facing role is an advantage, but not mandatory.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Noida Sector 63
Customer Relationship Corporate Sales Sales Operations Direct Sales B2B Sales Sales Sales Target
Job Title: Sales Manager (Real Estate)Location: NoidaExperience: 0
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Cargo Handling Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff
Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Female
  • Noida Sector 19
Receptionist Activities Front Office Customer Relationship Front Office Operations Office Operation
We are looking for a Front Office Admin to join our team in Sector 19. This role is perfect for someone who is organized, friendly, and ready to help others. **Key Responsibilities:**- **Welcome Visitors**: Greet and assist visitors as they arrive, making sure they feel welcome and guiding them to the appropriate areas.- **Manage Phone Calls**: Answer phone calls professionally, directing them to the right person or department, while taking detailed messages when necessary.- **Handle Correspondence**: Receive and send mail and packages, ensuring that all correspondence is processed efficiently.- **Maintain Records**: Keep track of administrative tasks and company records accurately, ensuring that everything is organized and accessible.- **Schedule Appointments**: Assist in scheduling meetings and appointments, coordinating with team members to ensure smooth operation.- **Support Administrative Tasks**: Provide support to the office team with various tasks, assisting in daily operations and helping out as needed. **Required Skills and Expectations:**- **Strong Communication Skills**: Must be able to communicate clearly and effectively with colleagues and visitors.- **Organizational Skills**: Should be detail-oriented, with the ability to manage multiple tasks and maintain an organized workspace.- **Basic Computer Knowledge**: Familiarity with basic office software and telephone systems is essential. - **Team Player**: Must work well with others and contribute positively to the team atmosphere. - **Positive Attitude**: A cheerful and approachable demeanor is important for creating a welcoming environment. Ideal candidates are female, have completed 12th grade, and have 0 to 3 years of experience in a similar role. The position is full-time and requires working from the office.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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Jobs by Popular Location

Customer Service Associate Jobs For 12th Pass Freshers

INTEGRAL RECRUITMENT SERVICES PVT. LTD.

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Noida
Customer Guidance BPO Operations Non Voice Process Customer Relationship
Require 60 candidates either male or female for a BPO in noida for non voice process. The BPO work for banks in ncr. It manages the customers of banks. It require candidates who will be involved in emailing process with the customers of banks. The candidates will have to do emails to the same customers and solve their queries and issues whatever they have. The communication will be done through emailing between the candidates and customers. Both male and female candidates can apply for the job. Freshers and experienced both can apply for the job. Freshers will get 17k and experienced candidates will get 19k salary per month respectively. Interested candidates can apply for the same job and can contact to Mr Nitin.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Customer Relationship Non Voice Process BPO BPO Operations Customer Care Cons
Job Summary:We are seeking a proactive and customer-focused Customer Support Executive to handle inbound and outbound customer interactions for our banking process. The ideal candidate will assist customers with account-related queries, transactions, product information, and issue resolution while ensuring high levels of customer satisfaction and compliance with banking regulations.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats related to banking servicesAssist customers with account inquiries, balance details, transactions, and service requestsResolve complaints and escalate complex issues to the appropriate departmentEducate customers about banking products such as savings accounts, credit cards, loans, and digital banking servicesEnsure adherence to banking policies, KYC norms, and compliance standardsMaintain accurate records of customer interactions in the CRM systemAchieve assigned performance targets (AHT, CSAT, Quality scores, etc.)Required Qualifications:Graduate in any discipline (Commerce/Finance preferred)03 years of experience in banking, financial services, or BPO (Freshers may apply)Strong verbal and written communication skillsBasic understanding of banking products and financial termsProficiency in MS Office and CRM systemsAbility to work in rotational shifts
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Noida Sector 60
Outbound Calling BPO Operations International BPO
Interview Invitation Customer Support ExecutiveYou are invited to attend an interview today or tomorrow between 11:00 AM and 3:00 PM.Alternatively, you may visit Monday to Friday between 11:00 AM and 3:00 PM.Job Role: Customer Support ExecutiveSalary: 15,000 60,000 (depending on interview performance) Application ProcessBefore coming for the interview, kindly generate the interview code from home on the same day.Important Instructions:Select the second option: I Energizer HR in the Source section.Mention HR Riya Rawat on the first page of the form.Write Riya Rawat HR at the top of your CV. Interview Location:IenergizerGate No. 2, A-37, Sector 60, NoidaNear Sector 59 Metro StationPlease ask for Riya Rawat (HR) upon arrival. Documents to Carry:Aadhar CardUpdated CV (hard copy)Educational and experience documents (hard or soft copy) Please do not bring a laptop.Upon reaching the reception, share your interview code and send a WhatsApp message with your name to inform us of your arrival so we can assist you.We look forward to meeting you!
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  • 2 - 2 yrs
  • Noida
Microsoft Excel Microsoft Word Customer Service Microsoft Office Power Point Presentation Coordination Skills Customer Focus Computer Operations Typing Skills Tele Marketing Basic Computer Skills
The Back Office Coordinator will be responsible for overseeing administrative tasks, data entry, and coordinating with various departments within the organization. Key responsibilities include managing office supplies, organizing files, and assisting with daily operations. The ideal candidate should have at least 2 years of experience, a graduate degree, strong organizational skills, and excellent communication abilities. Expectations include maintaining a high level of confidentiality, attention to detail, and the ability to multitask effectively in a fast-paced environment.
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Recovery Agent - Full Time - Freshers

Subh Sankalp Estate Pvt Ltd

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 49
Records Management Time Time Management Negotiation Skills Customer Handling Recovery Operations Debt Recovery
Job Title: Real Estate Recovery Executive (Female)Department: Sales / Accounts / CollectionsLocation: On-siteExperience: 14 years (Freshers with good communication skills can also apply)Job Summary:We are looking for a Female Real Estate Recovery Executive to manage customer payment follow-ups, outstanding dues, and recovery processes. The role involves coordinating with clients, maintaining payment records, and ensuring timely collection as per company policy.Key Responsibilities:Follow up with clients for pending payments, installments, and duesCoordinate with sales, accounts, and legal teams for recovery casesMaintain customer payment records and recovery reportsHandle customer queries related to payment schedules and receiptsConduct telephonic, email, and in-person follow-ups when requiredEnsure recoveries are done in a professional and ethical mannerPrepare daily/weekly recovery status reportsSupport legal recovery process when escalation is requiredMaintain confidentiality of financial and customer dataRequired Skills & Qualifications:Graduate in any discipline (B.Com / BBA preferred)Good communication and negotiation skillsBasic knowledge of real estate payment structuresComfortable with MS Excel, Word, and CRM softwareAbility to handle pressure and difficult conversations politelyStrong follow-up and coordination skillsPreferred Candidate Profile:Experience in real estate, banking, or finance recoveryPresentable personality with professional attitudeSalary & Benefits:Salary: As per industry standardsCareer growth opportunitiesSupportive work environment
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Hiring Freshers || Sales Manager

Lightview Estate Pvt. Ltd

  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Noida Sector 132
Sales Sales Process Direct Marketing Marketing Communication Customer Relationship Marketing Direct Sales Management Skills Sales Operations Field Sales Lead Generation Negotiation Skills
Were Hiring Sales Executive Real Estate (Noida)Company: *Lightview Estate Pvt. Ltd*Lightview Estate Pvt. Ltd. is expanding its presence in the Delhi-NCR real estate market and is seeking dynamic, results-driven Sales Executives (Real Estate) to join our growing team. This is an excellent opportunity to build a long-term career with a trusted real estate brand.Key Responsibilities: Lead generation and client engagement Property site visits and client meetings Negotiation, deal closures, and target achievementCandidate Profile: Experience in real estate sales preferred Strong communication and negotiation skills Target-driven and professional attitudeCompensation:20,000 30,000 per month + attractive performance-based incentivesInterview Details: B-224 Logix Technova , Sector 132, Noida 11:00 AM 5:00 PM Walk-in candidates are welcomeJoin Lightview Estate Pvt. Ltd, a brand built on a Tradition of Trust, and grow with us in the competitive Delhi-NCR real estate market.Apply now or walk in for an interview.Hashtags:#Hiring #NowHiring #RealEstateJobs #SalesExecutive #SalesJobs #RealEstateSales#NoidaJobs #DelhiNCRJobs #PropertyConsultant #SalesCareer #JobOpening
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Noida Sector 62
Domestic BPO BPO Voice BPO Sales BPO Operations
We are hiring Customer Support Executives to handle customer queries over calls and provide accurate information. The role involves assisting customers, resolving issues, and ensuring a positive customer experience.Eligibility:Minimum qualification: 12th Pass (Plus Two)Freshers can applyBasic English & Hindi communication skillsKey Skills:Good communicationCustomer-friendly attitudeWillingness to learnSalary & Benefits:Fixed salary + incentives (up to 1 lakh)Training provided
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Noida
International BPO BPO Voice BPO Operations International Voice Process Customer Care Good Communication Skills International BPO Voice Process International Voice
We are looking for enthusiastic and customer-focused candidates for our International Voice Process. The role involves handling inbound and outbound calls, assisting international customers, resolving queries, and providing an excellent service experience. Candidates must have strong communication skills, a positive attitude, and the ability to work in a fast-paced BPO environment.
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Sales Executive || Freshers & Experienced

3i Business Services Pvt Ltd

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Noida
Customer Care Cons Domestic BPO BPO Operations
*HIRING HEALTH INSURANCE (NOIDA)* Role: Sales Executive *Salary: Up to 30,000 + Huge Incentives* Qualification: Minimum 12th Pass Experience: Health Insurance Sales Experience Required Availability: Immediate Joiners PreferredInterested candidates, send your CV now! DM or Call : *9998637874* Hr Mobbassir
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  • 2 - 5 yrs
  • 3.3 Lac/Yr
  • Noida
Customer Relationship Receptionist Activities Office Operation Front Office Front Office Operations
Key Responsibilities:Front Office Management: Greet and welcome visitors, clients, and vendors in a professional manner. Answer, screen, and forward incoming phone calls and emails promptly. Maintain the reception area, ensuring it is tidy and presentable at all times. Handle visitor registrations, issue visitor passes, and maintain visitor logs. Manage incoming and outgoing mail, couriers, and deliveries.Administrative Support: Maintain office supplies inventory and place orders when necessary. Coordinate with vendors, service providers, and maintenance teams. Support HR and Admin teams with documentation, filing, and record-keeping. Assist in organizing meetings, conferences, and office events. Manage travel and accommodation arrangements for employees and guests. Prepare basic reports, letters, and spreadsheets as required.Office Coordination: Monitor office facilities, ensuring all equipment (phones, printers, AC, etc.) is functional. Handle petty cash and maintain records of office expenses. Ensure adherence to office policies and procedures. Coordinate with housekeeping and security for office upkeep.Qualifications and Skills: Bachelors degree in any discipline 1-3 years of experience in front office, reception, or administrative roles. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, Outlook). Professional appearance and a customer-focused attitude.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Noida Sector 125
Customer Relationship Direct Marketing Time Management Retail Sales Marketing Direct Sales Marketing Communication Leadership Sales Operations Convincing Power Negotiation Skills Problem Solving Technical Sales Sales B2B Sales B2c Sales Project Sales Sales Strategy Channel Sales Lead Generation
Bellway Realtech is one of the fastest-growing real estate companies in Delhi-NCR, specializing in farmhouses, premium plots, and land investments. We bring a perfect blend of luxury, transparency, and high ROI opportunities for both homebuyers and investors.Our commitment lies in delivering value-driven real estate investments that blend luxury, functionality, and long-term growth potential. With Bellway Realtech, finding your dream property or the perfect investment opportunity becomes a seamless and rewarding journey.Job Summary:We are seeking a dynamic and motivated Business Development Executive to join our team.The Business Development Executive will be responsible for driving business growth by identifying new opportunities, building strong client relationships, and contributing to revenue expansion. This role requires a proactive individual with strong communication and negotiation skills, who can generate leads, nurture prospects, and close deals effectively.Key Responsibilities: Identify and develop new business opportunities through networking, cold calling, and client meetings. Generating site visits for our real estate projects. Present, promote, and sell products/services to existing and prospective customers. Conduct market research to identify selling possibilities and evaluate customer needs. Establishing, maintaining and expanding your customer base. Stay updated on market trends, pricing, legal requirements, and competition. Handle customer queries, objections, and feedback professionally. Maintain positive business relationships to ensure future sales. Report on sales activities, pipeline progress, and market trends to management. Achieve weekly/monthly sales targets and contribute to the overall growth strategy of the company.Requirements:* Strong understanding of the local property market.* Excellent communication, negotiation, and interpersonal skills.* Self-motivated, goal-driven, and able to work under pressure.* Bachelor's degree, Real Estate, Marketing, or a related field (preferred).* Freshers with strong communication skill.Why Join Us? Opportunity to work in a fast-growing organization with excellent career growth prospects. Exposure to high-value clients and projects. Competitive salary package with attractive incentives/commissions. Dynamic and supportive work environment that encourages innovation and learning.If you are passionate about sales, building client relationships, and achieving growth targets, we would love to hear from you. Join us as a Business Development Executive and be a part of our success story!
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  • 4 - 10 yrs
  • 12.0 Lac/Yr
  • Noida Sector 63
Direct Marketing Customer Relationship Marketing Corporate Sales Channel Sales Marketing Communication Time Management Retail Sales Leadership Sales Operations Direct Sales Management Skills Interpersonal Skills Lead Generation Problem Solving Technical Sales Negotiation Skills B2B Sales Convincing Power Target Achievement Area Sales Sales Strategy Cross Selling Lead Management Sales Target Sales Communication Skills
Electrical or Electronic Products Selling experience.
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  • Fresher
  • 4.8 Lac/Yr
  • Noida Sector 60
Outbound Calling BPO Operations Customer Care International BPO Outbound Sales
Interview Invitation Customer Support ExecutiveYou are invited to attend an interview today or tomorrow between 11:00 AM and 3:00 PM.Alternatively, you may visit Monday to Friday between 11:00 AM and 3:00 PM.Job Role: Customer Support ExecutiveSalary: 15,000 60,000 (depending on interview performance) Application ProcessPlease fill out the interview form using the link below:https://www.ienergizerbpo.com/careerBefore coming for the interview, kindly generate the interview code from home on the same day.Important Instructions:Select the second option: I Energizer HR in the Source section.Mention HR Riya Rawat on the first page of the form.Write Riya Rawat HR at the top of your CV. Interview Location:IenergizerGate No. 2, A-37, Sector 60, NoidaNear Sector 59 Metro StationPlease ask for Riya Rawat (HR) upon arrival. Documents to Carry:Aadhar CardUpdated CV (hard copy)Educational and experience documents (hard or soft copy) Please do not bring a laptop.Upon reaching the reception, share your interview code and send a WhatsApp message with your name to inform us of your arrival so we can assist you.We look forward to meeting you!
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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