Customer Care Assistant Graduate Experience Jobs in Hyderabad

Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of

GREETINGS FROM TECH MAHINDRA!!Tech Mahindra is hiring Experienced Candidates for International Voice ProcessJob Location: Hyderabad Key Skills Required:* Should have excellent communication skills in English.* Minimum 12 months of BPO(Preferred Telecom Domain) Experience would be considered* 5 days working* Both Side Cab facilty.* 24*7 environment (Rotational shifts)* 100% Work from OfficeSalary:- Upto 6 LPA based on interview & previous Salary.Contact Person:- Priya

To manage the day-to-day operations with a team of agents and meet the required numbers in terms of sales, quality, and productivity. Acts as a point of contact for the resolution of customer escalations, inquiries, and complaints from external and internal customers. Work very closely with team members to solve customer problems. Need to be approachable and supportive towards the team. Should have the ability to motivate the team to achieve their targets. Monitor team performance and report on metrics. Do regular performance evaluations. Create a motivating work environment & atmosphere. Develop a well-designed & motivating evaluation program Communicate with teams about their performance. Maintains and enhances the organization's customer care department by planning, implementing, and evaluating various policies, programs, and practices to Improve customer satisfaction. Discover training needs and provide coaching.

Graduate/Undergraduate candidates who are willing to join immediate in Voice Process for the position of Customer Support Associate.Preference: Looking for Immediate Joiner!!Job Location Noida - Work From HomeSalary - 1.70 LPA - 2.25LPAJob Criteria:Good communication skills writing, Oral and verbal.Good computer knowledge, good typing speed.Flexible to work in 24*7 environments, comfortable to work in night shifts.Candidate should be comfortable working with WFH as per business requirements.Any candidate Fresher or with more than six months BPO experienced would be consideredBasics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systemsTyping 30 WPM and 80% accuracy.Job Description:Have to resolve customer queries over Calls and emailHave to solve the queries or the problems of the customers.Mandatory details :Laptop / DesktopUpdated Genuine Window 10Webcam and MicWIFI with good speedPower backup.

Looking for a dynamic candidate who has good communication skills to help customers through their grievances. Willingness to work in a growth environment with experience in Customer Relationship Management. Handling customer grievances with patience and getting them resolved through teamwork. Should have a working knowledge of MS office suite.

she should know after sales prosses and she should know the how to prepare agreement of sale, and customer payment collection. rest here we can discuss all thing on table

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction. Handle both inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues and provide solutions. Ensure you follow the script provided by the company for uniformity. Maintain good customer relations. Meet personal targets and work towards meeting team targets. Maintain records of the conversations with the customer and analyze the data. Write and submit timely reports on performance, targets, and customer queries.

Experience in market research and/or sales and customer serviceStrong telephone communication skills (written and verbal Englishproficiency Preferred candidates for this on will possess experience in making cold callsand setting up interviews.Proficiency in any Southeast Asian languagesuch as Thai, Indonesian,Malaysian, and Vietnameseis a plus but not a key requirement

Experience in market research and/or sales and customer serviceStrong telephone communication skills (written and verbal EnglishProficiency in any Southeast Asian languagesuch as Thai, Indonesian,Malaysian, and Vietnameseis a plus but not a key requirement