292

Cold Calling Fresher Jobs in Delhi

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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Female
  • Uttam Nagar Delhi
Outbound Calling Voice Process Tele Marketing Cold Calling
We are looking for a dedicated Telecalling Executive to join our team in Uttam Nagar, Delhi. The ideal candidate will focus on engaging with customers over the phone, handling inquiries, and promoting services effectively.Key Responsibilities:1. Customer Engagement: Initiate conversations with potential and existing customers to understand their needs, address queries, and provide relevant information about our services.2. Data Management: Maintain accurate records of customer interactions, feedback, and inquiries in our database to ensure effective follow-ups and service tracking.3. Sales Support: Assist in generating leads and contributing to sales targets by promoting our products and services during calls.4. Reporting: Provide regular reports on call outcomes, customer feedback, and suggestions for process improvements to the management team.5. Collaboration: Work with team members and other departments to ensure a seamless communication flow and enhance customer satisfaction.Required Skills and Expectations:Candidates must possess strong communication skills in Hindi or English and a friendly, approachable demeanor to connect with customers easily. Basic computer skills are necessary for data entry and record-keeping. We seek individuals who are proactive, enjoy talking to people, and can handle rejection constructively. A positive attitude and a willingness to learn are essential, even if you have no prior telecalling experience. Female candidates with a minimum educational qualification of 10th pass are encouraged to apply.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Chirag Delhi
Good Communication Skills Customer Management Team Building Marketing Communication Insurance Sales Cold Calling Convincing Power Tele Marketing
We are looking for a motivated and energetic Tele Sales Manager to join our team in Chirag, Delhi. The ideal candidate will have a passion for sales and excellent communication skills. This full-time position is perfect for someone who enjoys engaging with customers over the phone.Key Responsibilities:1. Lead Generation: You will be responsible for identifying potential customers and initiating contact to discuss our products and services. This includes researching and gathering information on leads to effectively connect with them.2. Sales Conversion: Your main goal will be to convert leads into sales by clearly presenting our offerings, answering questions, and addressing any concerns. You will need to develop persuasive pitch techniques to drive conversion rates.3. Customer Relationship Management: Building strong relationships with customers is vital. You will follow up with customers to ensure satisfaction and maintain ongoing communications for future sales opportunities.4. Reporting and Feedback: Regularly you will be expected to track your sales results and provide feedback on customer interactions to help improve processes and products.Required Skills and Expectations:We are looking for a female candidate with a minimum education of 12th pass. You should have excellent verbal communication skills and a friendly, approachable demeanor. A basic understanding of sales techniques is preferred, but we are open to candidates with 0 to 2 years of experience. You must be comfortable working in a fast-paced environment and be goal-oriented to achieve sales targets. Strong organizational skills will help you manage multiple tasks effectively.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Uttam Nagar Delhi
Outbound Calling Inbound Calls Man Management Voice Process BPO Sales Cold Calling Customer Focus BPO Call Center Telesales Tele Marketing Call Center Negotiation Skills Convincing Power Telecommunication Basic Computers
We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Delhi
Outbound Calling Outbound Sales Cold Calling Convincing Power Tele Marketing
We are looking for a motivated Tele Sales Officer in Delhi to engage with potential customers and promote our products through effective communication. This is a full-time, office-based role suitable for those with 0 to 2 years of experience.Key Responsibilities:1. Outbound Calls: Make calls to potential and existing customers to inform them about our products and services, answering any questions they may have.2. Lead Generation: Identify and pursue new sales opportunities by generating leads through various channels and nurturing these leads through follow-up communication.3. Customer Relationship Management: Build and maintain positive relationships with customers to ensure satisfaction and repeat business, ensuring that their needs are met effectively.4. Sales Reporting: Maintain accurate records of calls made, customer interactions, and sales results in order to provide feedback to the management team.5. Target Achievement: Work towards individual and team sales targets, using your skills to close sales and achieve set goals.Required Skills and Expectations:Candidates should have excellent verbal communication skills and a friendly, persuasive phone manner. A basic understanding of sales principles is preferred, along with the ability to handle objections and negotiate effectively. Strong organizational skills and attention to detail are essential for maintaining accurate records. Candidates need to be proactive and self-motivated, showing a willingness to learn and adapt in a fast-paced environment.
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  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Dakshin Puri Delhi
Cold Calling B2B Sales Sales Ability Sales Business Development Sales Communication Skills Convincing Power Negotiation Skills
Job Title: Sales ExecutiveAbout the RoleWe are looking for a dynamic and target-oriented Sales Executive to join our growing team. The ideal candidate will be responsible for generating new business opportunities, building strong client relationships, and achieving sales targets for our digital marketing services.Key ResponsibilitiesIdentify and generate new business opportunities through calls, emails, social media, and networking.Understand client requirements and recommend suitable digital marketing solutions.Conduct sales presentations and online/offline client meetings.Follow up with leads and convert prospects into customers.Maintain strong relationships with existing clients for repeat business and referrals.Prepare proposals, quotations, and sales reports.Negotiate pricing and close deals effectively.Coordinate with the marketing and operations teams to ensure smooth project execution.Achieve monthly and quarterly sales targets.Keep CRM and sales records updated.RequirementsBachelor's degree in Business, Marketing, or a related field.
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  • 0 - 5 yrs
  • 4.8 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Convencing Sales Direct Marketing Direct Sales Sales Administration Sales Consulting Corporate Sales Convincing Power Marketing Communication B2B Sales Cold Calling
We are currently hiring for our Sales Team and looking for motivated, confident, and target-oriented individuals who can handle sales calls, communicate with potential clients, generate leads, and convert prospects into customers.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Saket Delhi
Voice Process Cold Calling BPO Sales
We are looking for a motivated Call Center Executive to join our team in Saket, Delhi. This entry-level position requires excellent communication skills and a passion for helping customers. As a Call Center Executive, you will play a vital role in providing outstanding service to our clients.Key Responsibilities:1. Handle Incoming Calls: You will answer calls from customers and assist them with their inquiries, ensuring a positive experience.2. Resolve Issues: Identify customer concerns and work towards providing effective solutions while adhering to company policies.3. Maintain Records: Accurately update customer information and interactions in our database to ensure consistency and follow-up.4. Provide Information: Educate customers about our products and services, helping them make informed choices.5. Collaborate with Team: Work closely with team members and supervisors to improve processes and customer satisfaction.Required Skills and Expectations:Candidates should possess strong verbal communication skills, enabling them to clearly convey information and build rapport with customers. A friendly attitude and a willingness to learn are essential for success in this role. Basic computer skills are necessary for record-keeping, and the ability to work in a fast-paced environment will help you thrive. Flexibility and a commitment to providing excellent customer service are also important. No prior experience is needed, making this an ideal opportunity for recent graduates or individuals looking to start their careers in customer support.
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  • 0 - 2 yrs
  • Delhi
Good Communication Skills Negotiation Skills Outbound Calling Voice Process Convincing Power Cold Calling Basic Computers Telesales
Key ResponsibilitiesLead Generation: Source new prospects via cold calls, emails, and LinkedIn. Pipeline Management: Track and update all customer interactions in a CRM tool like Salesforce or HubSpot.Product Demos: Lead online presentations and explain product benefits.Deal Closure: Negotiate terms and handle customer objections remotely.Target Achievement: Meet or exceed monthly and quarterly sales quotas.Required Skills & Qualifications Communication: Clear verbal and written skills with a strong phone presence.Tech Savvy: Comfortable using CRM software, web presentation apps, and productivity tools.Resilience: Ability to handle rejection and work in a fast-paced environment.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • South Extension Delhi
Domestic Calling Outbound Calling Good Communication Skills Cold Calling Educational Sales
Education Counsellor - Hiring Now!We are hiring enthusiastic Education Counsellors to guide students throughout the admission process.Responsibilities:- Counsel students about courses and admissions.- Handle calls and follow-ups.- Assist students with their queries and provide the right guidance.Requirements:- Graduate in any discipline.- Good communication and interpersonal skills.- Freshers & experienced candidates can apply.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- Provide Product Information: Offer detailed information about our products and services to help customers make informed decisions.- Resolve Issues: Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions using our database system for future reference.- Collaborate with Team Members: Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- Follow Up with Customers: Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Tilak Nagar Delhi
Telecommunication Lead Generation Cold Calling Telesales Communication Skills
As a Tele Counselor, you will assist individuals in understanding and choosing the right educational or career paths. This full-time role is based in Tilak Nagar, Delhi, and is suitable for recent school graduates or those with up to two years of experience.Key Responsibilities:1. Counseling: Engage with potential clients through phone calls to understand their needs and provide guidance on courses or career options.2. Information Dissemination: Share detailed information about various programs, including eligibility, duration, and benefits, to help clients make informed decisions.3. Follow-Up: Maintain contact with interested clients to answer their queries and encourage them to enroll in suitable programs.4. Documentation: Keep accurate records of calls, client interactions, and feedback to ensure smooth communication and process flow.5. Team Collaboration: Work closely with other team members to develop strategies for improving counseling services and client satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills to engage effectively with clients. Good listening abilities are essential to understand client concerns. Must be approachable and patient while guiding individuals through their educational decisions. Organizational skills are important for maintaining records and managing follow-ups. A positive attitude and a willingness to learn are highly valued in this role, as well as the ability to handle multiple tasks efficiently.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Burari Delhi
Lead Generation Marketing Communication B2B Sales Cold Calling Communication Skills Convincing Power Sales Ability
We are seeking a motivated and professional Sales Executive to join our team in Burari, Delhi. This role is ideal for individuals who are passionate about sales and eager to make an impact in a dynamic environment. No prior experience is required, making it an excellent opportunity for freshers.Key Responsibilities:1. Customer Engagement: Actively reach out to potential clients through calls and in-person meetings to present our products and services, ensuring a warm and friendly approach to build relationships.2. Sales Presentation: Prepare and deliver compelling sales presentations that effectively showcase our offerings, highlighting their benefits to encourage customers to make a purchase.3. Product Knowledge: Stay informed about the features, benefits, and uses of all products to answer customer queries and provide tailored solutions confidently.4. Sales Targets: Work towards achieving individual and team sales targets by developing strategic plans to increase sales and expand our customer base.5. Follow-Up: Follow up with prospective clients after initial contact to answer questions, provide additional information, and encourage them to finalize their purchases.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to engage effectively with clients and customers. A positive attitude and a proactive mindset are essential for success in this role. Strong organizational skills will help manage time effectively, allowing the candidate to balance multiple tasks and appointments. Additionally, being a quick learner will enable the Sales Executive to adapt to new challenges and excel in a fast-paced sales environment.
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  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Ashram Delhi
Marketing Communication Lead Generation Direct Sales Cold Calling Convincing Power Marketing
Marketing and sales person required Job Training will be given Websurfing Cold Calling Lead Generation Quotation making direct sales close
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Telecaller Fresher (Female)

D Finkkard Hub Pvt. Ltd.

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Tagore Garden Delhi
Presentation Skills Calling English Telesales Tele Sales Telemarketing Cold Calling Domestic BPO Voice Process Outbound Calling
Title: Telecaller Location: tagore garden Employment: full timeResponsibilitiesMake outbound calls to prospects; handle inbound queries.Pitch products/services, qualify leads, and schedule demos/appointments.Follow call scripts, compliance, and quality standards.Gather customer feedback and report trends to the team.Requirements0-2 years of telecalling or customer service experience.Strong spoken English and [local language], clear telephone etiquette.Persuasive communication, active listening, and objection handling.Target-driven, resilient, and comfortable with repetitive tasks.Willing to work [shift hours/weekends] as needed.KPIsCalls per day, connection rate, qualified leads, conversion rate.Attendance/adherence, QA score, and customer satisfaction.CompensationBase salary plus performance incentives;
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  • 0 - 3 yrs
  • Female
  • New Delhi
Sales Cold Calling Inbound Calling Client Relations Executive CRM Sales Sales Process
As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- Manage Client Accounts: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- Monitor Client Satisfaction: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- Coordinate Communication: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- Provide Product Support: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- Gather Feedback: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Subhash Nagar Delhi
Outbound Calls Sales Process Tele Marketing Cold Calling Telesales Outbound Calling Outbound Sales Personal Loans
We are based in Subhash nagar - West Delhi. We are looking for Tele callers for our organization for voice-process. It is an outbound calls prosess Banking(Loan).. Candidate should be 12th Pass or pursuing graduationExperience- Fresher or 6 monthsFixed Salary - 12k -15k + huge incentivesFixed day shift4 (Sunday ) paid off in a monthShift timing - 10:am to 6:pmFresher an experience both are required Male/female both can applyWe need average Communication skillsNo MTI issue
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nawada Delhi
B2c Sales Sales Call B2B Sales Microsoft Excel Retail Sales Strategic Communication Field Sales Cold Calling
We are looking for a motivated Business Development Executive to join our team in Nawada. In this role, you will help drive our business growth by identifying new opportunities and fostering relationships with potential clients. This is a full-time position with a focus on in-office collaboration.Key Responsibilities:- Identify New Business Opportunities: Research and analyze market trends to find potential customers and new sales opportunities that align with our services.- Build Relationships with Clients: Engage with potential clients to establish rapport and understand their needs, ensuring a strong relationship for future business dealings.- Assist in Sales Processes: Support the sales team by preparing presentations, proposals, and documentation to effectively communicate our offerings to clients.- Conduct Market Research: Gather and analyze data on industry trends, competitors, and customer preferences to inform our business strategies.- Follow Up on Leads: Reach out to prospective clients through phone calls, emails, and meetings to maintain interest and convert leads into actual sales.Required Skills and Expectations:- Strong communication skills are essential, allowing you to engage effectively with clients and articulate the value of our offerings.- Basic understanding of sales principles and market dynamics will be helpful in identifying potential customers and closing deals.- A positive attitude and willingness to learn are crucial, especially for candidates with limited experience (0-1 year).- Teamwork is important in this role, as you will work closely with colleagues to achieve common goals.- Reliability and punctuality are expected to maintain a professional work environment.
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Telecaller || Freshers & Experienced

Gulf to World Immigration Consultant

  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Voice Process Presentation Skills Inbound Negotiation Skills Convincing Power Cold Calling English
We are looking for a dedicated Telecaller to join our team in Delhi. The ideal candidate will be responsible for engaging with customers over the phone and assisting them with their inquiries. This is a full-time position and requires a commitment to excellent customer service.Key Responsibilities:- Making Calls: You will call potential and existing customers to discuss products or services and understand their needs.- Providing Information: You will inform customers about product features, benefits, and promotions to help them make informed decisions.- Handling Queries: You will address customer questions or concerns efficiently and professionally to ensure a positive experience.- Recording Feedback: You will document customer interactions and feedback accurately for record-keeping and to improve service quality.- Meeting Targets: You will strive to achieve call and sales targets set by the management to support the companys goals.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential. You should be able to speak clearly and effectively in Hindi and English.- Listening Skills: You must actively listen to customers to understand their needs and provide relevant solutions.- Problem-Solving Abilities: You should be able to think on your feet and offer solutions to customer issues.- Time Management: You need to manage your time efficiently to handle multiple calls and meet deadlines.- Team Player: You should work well with others and contribute positively to a team environment.Preferred candidates will have a minimum education of 12th grade and can have experience ranging from 0 to 6 years. Female candidates are encouraged to apply.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice English Language Domestic Calling Tele Marketing Basic Computer Skills
We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. Customer Outreach: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. Lead Generation: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. Data Management: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. Team Collaboration: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Rohini Delhi
Inbound Process Domestic BPO Cold Calling
We are looking for a dedicated Data Processing Officer to join our team, preferably located in Rohini, Delhi. This entry-level position is ideal for recent school graduates. As a Data Processing Officer, you will handle various data tasks to support our operations.Key Responsibilities:- Data Entry: Accurately input information into databases or spreadsheets. This includes checking for errors and ensuring the data is complete and up-to-date.- Data Verification: Review collected data for accuracy. You will cross-check entries and confirm that all information is correct and meets our standards.- Data Management: Organize and maintain data files systematically. You will keep track of changes and updates needed in data repositories.- Report Generation: Assist in creating reports based on processed data. You will help present information in a clear and concise manner.Required Skills and Expectations:- Candidates should have completed at least 10th grade and possess basic computer skills. Familiarity with spreadsheet and word processing software is essential.- Attention to detail is important, as accuracy is key in data processing tasks.- Strong communication skills are required, as the role may involve interacting with team members to clarify data-related issues.- A willingness to learn and adapt to new software or tools is expected, as you will be part of a dynamic work environment where efficiency matters.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Saket Delhi
Marketing Communication Domestic BPO Presentation Skills Convincing Power Negotiation Skills Motivating Skill Cold Calling Outbound Calling BPO Sales Voice Process Calling
Call to potential clients to create a awareness regarding health care and education regarding projects.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. Issue Resolution: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. Product Knowledge: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. Record Keeping: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. Feedback Collection: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. Customer Interaction: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. Lead Generation: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. Updating Records: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. Achieving Targets: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. Provide Excellent Service: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- Responding to Customer Inquiries: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- Providing Information: You are expected to give accurate information about our products and services, helping customers make informed decisions.- Managing Complaints: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- Updating Customer Records: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- Collaborating with Team Members: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • Fresher
  • Female
  • Nehru Place Delhi
CRM Sales Sales Client Relationship Cold Calling Client Management Immigration Consultant Visa Consultant
Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated
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