The Princeton Review (Manya Education)- Bandra, Mumbai is hiring!Were looking for a responsible and enthusiastic Education Counselor for our Mumbai Centre!Role - Education Counselor/CounselorThe job profile would entail: --Provide Pre- sales counselling to students regarding Admissions and Test Prep products by any of the customer preferred means -in-center, online, house calls, etc.-Responsible for complete sales funnel management and ensuring updation of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations.-Ensure benefits and advantages of enrolment are shared with students to encourage conversions.-Promote the outreach programs among the student community.-Ensure high rate of conversion of all leads- telephonic, forwarded and referrals to be successful in achieving the performance goals.-Gather and collate accurate client information on prescribed enquiry form from walk-ins and timely update on portal.-Maintain inventory of students kit and ensure timely issuance as per process.-Be proactive in reviewing information on various courses, colleges, test prep products, application process, deadlines, Visa, travel arrangement, legal requirements, documents etc.to be able to propose accurately and address questions.-Coordinate with respective team for the product services and seek support for second level counselling.-Be responsibly proactive in up-selling and cross-selling relevant products.-Support Centre Manager in grievance management.-Ensure efficient & appropriate communication with students related to batch details, timelines and updates.-Be proactive for self-development initiatives by participating in trainings and certifications.-Owning the entire lifecycle of each student at each stage, maintaining database and to be able to extract reports.Key competencies were looking for:- Strong Sales acumen and able to achieve targets- Strong verbal and written communication skills