Education Counselor

The Princeton Review - Manya Education

The Princeton Review (Manya Education)- Bandra, Mumbai is hiring!

Were looking for a responsible and enthusiastic Education Counselor for our Mumbai Centre!

Role - Education Counselor/Counselor

The job profile would entail: -

-Provide Pre- sales counselling to students regarding Admissions and Test Prep products by any of the customer preferred means -in-center, online, house calls, etc.

-Responsible for complete sales funnel management and ensuring updation of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations.

-Ensure benefits and advantages of enrolment are shared with students to encourage conversions.

-Promote the outreach programs among the student community.

-Ensure high rate of conversion of all leads- telephonic, forwarded and referrals to be successful in achieving the performance goals.

-Gather and collate accurate client information on prescribed enquiry form from walk-ins and timely update on portal.

-Maintain inventory of students kit and ensure timely issuance as per process.

-Be proactive in reviewing information on various courses, colleges, test prep products, application process, deadlines, Visa, travel arrangement, legal requirements, documents be able to propose accurately and address questions.

-Coordinate with respective team for the product services and seek support for second level counselling.

-Be responsibly proactive in up-selling and cross-selling relevant products.

-Support Centre Manager in grievance management.

-Ensure efficient & appropriate communication with students related to batch details, timelines and updates.

-Be proactive for self-development initiatives by participating in trainings and certifications.

-Owning the entire lifecycle of each student at each stage, maintaining database and to be able to extract reports.

Key competencies were looking for:

- Strong Sales acumen and able to achieve targets

- Strong verbal and written communication skills

Experience : 0 - 5 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Career Advisor

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India