Education Counselor

The Princeton Review - Manya Education

the princeton review (manya education)- bandra, mumbai is hiring!

we’re looking for a responsible and enthusiastic education counselor for our mumbai centre!

role - education counselor/counselor

the job profile would entail: -

-provide pre- sales counselling to students regarding admissions and test prep products by any of the customer preferred means -in-center, online, house calls, etc.

-responsible for complete sales funnel management and ensuring updation of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations.

-ensure benefits and advantages of enrolment are shared with students to encourage conversions.

-promote the outreach programs among the student community.

-ensure high rate of conversion of all leads- telephonic, forwarded and referrals to be successful in achieving the performance goals.

-gather and collate accurate client information on prescribed enquiry form from walk-ins and timely update on portal.

-maintain inventory of student’s kit and ensure timely issuance as per process.

-be proactive in reviewing information on various courses, colleges, test prep products, application process, deadlines, visa, travel arrangement, legal requirements, documents be able to propose accurately and address questions.

-coordinate with respective team for the product services and seek support for second level counselling.

-be responsibly proactive in up-selling and cross-selling relevant products.

-support centre manager in grievance management.

-ensure efficient & appropriate communication with students related to batch details, timelines and updates.

-be proactive for self-development initiatives by participating in trainings and certifications.

-owning the entire lifecycle of each student at each stage, maintaining database and to be able to extract reports.

key competencies we’re looking for:

- strong sales acumen and able to achieve targets

- strong verbal and written communication skills

• Experience

  0 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Career Advisor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office