Educational Counsellor Job Vacancies in Ahmedabad

The Admission Counselor is responsible for managing the end-to-end admission process bycounselling prospective parents and students, converting inquiries into enrolments, andensuring a smooth, professional, and positive admission experience aligned with CBSE normsand school policies.Key Roles & Responsibilities1. Inquiry Handling & Counseling Act as the first point of contact for admission inquiries (walk-ins, calls, emails,WhatsApp, website, social media). Counsel parents and students on curriculum, CBSE framework, school philosophy,infrastructure, activities, fees, and policies. Provide accurate and timely information to address parent queries and concerns.2. Lead Management & Follow-ups Maintain a structured database of inquiries, follow-ups, visits, and conversions. Conduct regular follow-ups to ensure timely closure of admissions. Track inquiry-to-admission conversion ratios.3. School Tours & Open Houses Schedule and conduct campus tours and open house events. Present school offerings confidently and professionally. Coordinate with academic and administrative teams during visits.4. Admission Process & Documentation Guide parents through application procedures (online/offline). Ensure collection, verification, and submission of all required documents as per CBSEguidelines. Coordinate entrance tests, interviews, and admission confirmations.Admission Counselor5. Coordination & Internal Communication Work closely with the Principal, Coordinators, Teachers, Accounts, and Transportteams. Communicate assessment outcomes and admission status to parents. Support orientation programs for newly admitted parents and students.6. Marketing & Outreach Support Assist in admission campaigns, school events, exhibitions, and community outreachprograms. Share parent feedback and market insights with management. Represent the school professionally at external events.7. Reporting & Compliance Prepare daily, weekly, and monthly admission reports. Maintain confidentiality of student and parent information. Ensure compliance with CBSE admission norms and school policies.Key Performance Indicators (KPIs) Number of inquiries handled Conversion rate (inquiry to admission) Parent satisfaction & feedback Timely completion of admission cycles Accuracy of documentationRequired Qualifications Graduate / Post-Graduate (any discipline) Prior experience in school admissions / education sector preferredExperience 25 years of experience as an Admission Counselor / Front Office Executive in aschool or educational institution who has handled the CBSE Admission process andaware of the CBSE Portals.Skills & Competencies Excellent communication skills in English Strong interpersonal and Counseling skills Customer-centric approach with problem-solving ability Good organizational and time-management skills Proficiency in MS Office, CRM tools, and digital communication platformsPersonal Attributes Polite, patient, and empathetic Presentable and professional demeanor Target-oriented with a positive attitude Ability to work under pressure during peak admission seasons

Responsibilities: Calling on various leads database to generate and convert in to walk-ins. Making outbound calls to either warm or hot leads provided, to assist them by answering questions in regards to visas they are interested in applying for and signing them up Attend telephonic queries and convert telephonic queries in walk-ins. Follow- up enquiries collected by marketing team to convert them into walk-ins for the respective countries Identify skills, interests & career goals of the prospective students. Advice students/parents over the call on the overseas study options available, to enable the stakeholders to make an educated choice & the right decision. Counsel students regarding educational queries such as course and program selection, study habits, and career planning- overseas. Provide insights on career outcomes based on their preferred options. Give clear and accurate information based on the current immigration & visa laws & policies. Assist students on deciding on the universities/colleges and programs to opt for. Help students build their profile (sop/lor/resume). Follow-up with the student, solving the student queries and handling the registrations. Strategize and participate in business development and marketing activities. Maintain weekly/monthly reports and process-related matrices showing progress on student conversion/target achievement. Maintaining the data of all registered students and their Visa status etc. Attending the university training & workshops. Travel to other locations during events for training and sales support the other offices is mandatory as per requirement. Hire new candidates and Coach them to enhance their skills and overseeing their work to ensure timely submissions. Doing the Follow for Reviews on Facebook, Google, company Website. Updating Website, handling company website chats, updating course details, Testimonials, News, Events, and Visa updates etc. Any added responsibility assigned by Superiors to enhance more ability. Meeting the sales targets allocated for the respective countriesRequisite Skills: Should have Experience in the same field Excellent communication skills. Positive, confident and determined approach. High degree of self-motivation and ambition. Should be Empathetic Should be Aware of Developments into Education Industry Should be a Critical Thinker Should be Adaptable to continuous Learning Should Understand Diverse Cultures & Respect the same Should be Inspirational to Students Should have Handled Countries-UK/ Canada