Call Coordinator Graduate Jobs in Chennai

We are looking for a Customer Support Executive to join our team in Perungudi. In this full-time role, you will play a vital part in ensuring customer satisfaction by providing excellent support and assistance.**Key Responsibilities:**- **Respond to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly to ensure a positive experience.- **Resolve Issues**: You will effectively troubleshoot customer problems and provide solutions, ensuring that issues are resolved in a timely manner to maintain customer trust.- **Maintain Customer Records**: You will update and manage customer information and interactions in our systems, ensuring data accuracy and confidentiality.- **Provide Product Information**: You will assist customers by providing detailed information about our products and services, helping them make informed decisions.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to ensure satisfaction and gather feedback, which helps improve our service.**Required Skills and Expectations:**We are looking for candidates who are proactive and eager to learn, with strong communication skills, especially in English. You should possess a BA degree and have a positive attitude when dealing with customers. Previous experience in customer service is a plus, but we welcome fresh graduates as well. You must be adaptable to a fast-paced work environment and have good problem-solving abilities. Being a team player and showing empathy in customer interactions is essential.

The Receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.Key Responsibilities:Manage front desk operations and handle walk-ins (students, parents, vendors) Answer, screen, and route incoming calls professionally Maintain visitor logs, student inquiry registers, and appointment schedules Coordinate with academic counselors and internal teams for student handling Manage courier, mail, and office supplies Ensure reception area is clean, organized, and presentable at all times Assist in basic administrative tasks and documentation KPIs / Performance Metrics:Visitor handling satisfaction Call response and routing efficiency Accuracy in record maintenance Requirements:Any graduate / Diploma 0-2 years experience (freshers can apply) Good communication (English + local language) Presentable personality and interpersonal skills Basic MS Office knowledge

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes

Pay: 15,000.00-30,000.00 per monthJob Description:About the Role:We are looking for enthusiastic Customer Service Executives proficient in Telugu & Hindi to join our customer support team. The role involves handling inbound/outbound calls, resolving customer queries, providing product/service information, and ensuring customer satisfaction in Telugu, along with basic English as needed.Key Responsibilities:Handle inbound and outbound customer calls in Telugu language.Provide accurate information about products, services, and policies.Resolve customer issues, complaints, and queries in a professional manner.Maintain call records, update CRM systems, and follow up on pending requests.Ensure high levels of customer satisfaction and service quality.Escalate unresolved issues to senior support or relevant departments.Meet daily/weekly call handling and quality targets.Requirements:Fluent in Telugu (spoken and written) Hindi (Spoken).Good communication in English is an added advantage.Graduate in any stream.Prior customer service / call center / BPO experience preferred, but freshers can also apply.Basic computer knowledge (MS Office, email, CRM tools).Strong interpersonal and problem-solving skills.Ability to work in rotational shifts if required.Key Skills:Customer ServiceTelugu & Hindi Communication (Fluency)Problem SolvingPatience & EmpathyCall Handling & DocumentationJob Type: Full-timeBenefits:Provident FundWork Location: In person

Customer Support Executive (TNEB Tamil & Hindi voice process)Company: TNEB (Tamil Nadu Electricity Board) TANGEDCOPosition: TNEB Electricity Customer Support Inbound Voice ProcessType: Bulk Hiring Qualification : GraduatedResponsibilities:Handle customer queries related to EB (Electricity Board) connections.Provide accurate information and resolve issues efficiently.Shifts:Tamil Process Rotational shifts (timing to be updated at interview).Hindi Process Day shift (9:30 am6:00 pm) / Afternoon shift (1:00 pm9:00 pm).Benefits: ESI, PF deductions, Attendance allowance, OT pay.Joining: Immediate joiners

fresher or experience call centre for customer feed back data updating

Roles and responsibilities: Receive service calls from the customers through IVR and lodge service complaints in our system. Allocate service calls received from the customers to the respected service managers. Co-ordinate with the service managers in getting the customers needs met as per the calls and get the calls closed as per TAT. Ensure that the calls are assigned to the service engineers available where field service is required. Co-ordinate with the service team to ensure adequate spares are available for field service of assigned calls. Co-ordinating with HO (Head Office) stores for the spare requirements of the customers and ensure the same is being promptly dispatched. Maintain TAT for all calls. Follow up and keep a track of AMC and CMC of the customers with service team. To get feedback from the customers post service closure. TO make report on spares, service, AMC & CMC income. To provide AMC, CMC and warranty lost data. To provide details of delayed calls and engineers performance.

Landmark: Near Saidapet Railway station and Metro.Note: Strong Communication in English with regional LanguageRoles and Responsibilities: Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements

Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.

JOB DESCRIPTION:1. Make outbound calls to generate leads.2. Qualify leads and schedule follow-ups.3. Introduce products/services.4. Meet lead generation targets.5. Salary 11k to 14k per monthREQUIREMENTS:1. 0-2 years of experience in BPO / customer service.2. Excellent communication and interpersonal skills.3. Ability to work in a fast-paced environment.4. Strong problem-solving skills.5. Additional Language: Tamil,English,Hindi ,UrduSKILLS:1. Customer service skills.2. Sales and marketing skills.3. Communication and negotiation skills.4. Time management and organizational skills.5. Basic computer skills.

About MrMed: MrMed is Indias largest online pharmacy, specializing in providing super- speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more.https://www.mrmed.in/Key Responsibilities:Serve as the single point of contact for order tracking and all sales support to customers on chat and call platforms.Build and maintain strong relationships with clients.Provide product information and guidance to customers, ensuring they understand benefits and usage.Stay updated on product offerings, industry trends, and competitor activities.Identify and target potential customers to drive sales growth.Conduct outreach via phone, WhatsApp, and email to keep customers updated regarding their order status.Educate customers about new products and promotions.Assist customers with the order process, ensuring accuracy and efficiency.Escalate issues to team leads and persistent issues directly to senior management.Provide follow-up support to ensure customer loyalty and repeat business.Coordinate with logistics to ensure timely delivery of products.Address customer inquiries and resolve issues promptly to enhance customer satisfaction.Ensure a thorough understanding of their needs and effective resolution of their concerns.Demonstrate a temperament for handling customers with care and in a clear and convincing manner.Qualifications0 to 1 years of experience in voice/ semi voice process in a non-tech role (prior part-time or full-time experience is a plus)Bachelor's degree in business, pharmacy, or related field (preferred).Proficient in CRM software and Microsoft Office Suite.Previous experience in sales, preferably in the pharmaceutical or healthcare sector.Ability to persuade effectively and demonstrate empathy towards customersFluency in Hindi is mustExcellent communication and interpersonal skills.Strong organizational and time management abilities.

Key Responsibilities: Maintain client confidentiality. Providing timely MIS Increasing the number of investors. Handling Inbound calls from investors. Ability to maintain quality of work. Ability to adapt and acquire knowledge/skill.Key Skills Required: Excellent command on English/Hindi language both verbal and written. Knowledge of other languages will be an added advantage. Strong communication skills - convey information effectively. The ability to listen to and understand information and ideas. Team player. Independent thinker who takes initiative and exercises a certain degree of creativity and latitude. Planning and Target Oriented. Interacting in a professional manner with customers. Good to have: Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Analytical and methodical approach to problem solving

Job Responsibilities:- Conduct outbound calls to engage leads and promote insurance products.- Gain in-depth knowledge of insurance products and effectively communicate their benefits to potential clients.- Achieve or surpass sales targets within designated timeframes.- Conduct direct meetings with clients based on their needs (applicable for male candidates).Benefits:- Attractive salary with incentives based on performance.- Opportunities for training and career growth.- Potential to earn incentives up to 3 Lakhs per quarter.- Enjoy statutory benefits like PF, ESI & Health insurance.Requirements:- Any degree holder, aged 20-30 years.- 0-5 years of experience (preferred).- Proficiency in Tamil and English.

Job Openings for 10 hr intern Jobs for Freshers in Leh Ladakh,Delhi NCR,Noida,Hyderabad,Manali,Daroli Bhai, Moga,Kolkata,Chennai,Buja Buja, Nellore,Madhapar Chokdi, Rajkot,Communication Advisor,Corporate Trainer,Interpersonal Skills,Telecaller,BPO Telecaller,Computer Operator,Account Coordinator,VB Programmer,Call Coordinator,Data Administrator, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com with Good knowledge in Communication Advisor,Corporate Trainer,Interpersonal Skills,Telecaller,BPO Telecaller,Computer Operator,Account Coordinator,VB Programmer,Call Coordinator,Data Administrator etc.

We have vacant of 05 Marketing Assistant Jobs in Porur, Chennai,Microsoft Excel,Email marketing executive,Call Coordinator, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Microsoft Excel,Email marketing executive,Call Coordinator etc.

Job Openings for 5 Hr Recruiter/ Hr Executive Jobs for Freshers in Bhopal, Indore, Jabalpur, Mumbai, Pune, Chennai, Hyderabad, Delhi, having Educational qualification of : Other Bachelor Degree,Post Graduate Diploma with Good knowledge in Call Coordinator, HR Executive, HR Manager, Counsellor, adm, Admission Counselor, Administration Incharge, Telecaller, Career Counsellor etc.

We need male & female candidates for this post with immediate joiners.Our business is looking for a talented and qualified logistics manager to join our team. In this position, you will be responsible for all supply chain management duties including selecting carriers, researching shipping methods, assessing budgets, and organizing storage.The successful candidate must demonstrate strong attention to detail in order to oversee daily operations and logistics employees. In addition to having excellent organizational skills, you should also possess in-depth knowledge of logistics and inventory systems.Education: Bachelors degree in business administration, logistics, supply chain, or relevant field.Experience: A minimum of 2 years experience in a similar role.Selecting carriers and negotiating contracts and rates.Planning and monitoring inbound and outgoing deliveries.Supervising logistics, warehouse, transportation, and customer services.Organizing warehouse, labeling goods, plotting routes, and processing shipments.Responding to any issues or complaints.Researching ideal shipping techniques, routing, and carriers.Working with other departments to incorporate logistics with company procedures and operations.Evaluating budgets and expenditures.Updating and evaluating metrics to assess performance and implement enhancements.Ensuring all operations adhere to laws, guidelines, and ISO requirements.In-depth knowledge of the consumer goods industry.Solid understanding of logistics and inventory management software.Outstanding analytical, problem-solving, and organizational abilities.Exceptional verbal and written communication skills.

Reception Team Member 1. Handling all CMS calls 2. Resolving the Just dial queries & updating in Google sheet3. Booking appointments for grooming and swimming according to the slot availability 4. Sending Daily checklist 5. Updating the Practo appointment in Vetbuddy Software. 6. Replying to the emails received from the clients 7. FB post sharing to the joined Groups8. Sending the bulk message to visited clients 9. Handling pick up & drop queries 10. Handling maintenance work & getting work done 11. Sending batch settlement report 12. Updating & marking attendance properly13. Calling the vendor for all types of work to be done 14. Handling IT-related issues when the Internet not working 15. Uploading Pet pictures in profile 16. Sending Housekeeping plan every day17. Helping the clients to reach out to the Breeder and boarding 18. Giving proper information about the services to the walk-in client 19. Explaining the Grooming and swimming packages to the client20. Handling Jivo chat query 21. Sending SMS through Just dial 22. Resolving Dashboard message in vet buddy23. Collecting the Feedback from the client for Grooming & Swimming 24. Handing the Beverages25. Doing monthly reports for Grooming & swimming26. Sending the Grooming Template e-mail to the client27. Reporting about the workflow to the Reception In-charge-HOD.

Roles and responsibilities: Receive calls from the customers through IVR and lodge service complaints in our system. Allocate s calls received from the customers to the respected service managers. Co-ordinate with the service/Sales managers in getting the customers needs met as per the calls and get the calls closed as per TAT. Co-ordinate with the service/sales team to ensure adequate spares are available for field service of assigned calls. Co-ordinating with HO (Head Office) stores for the spare requirements of the customers and ensure the same is being promptly dispatched. Maintain TAT for all calls. Follow up and keep a track of AMC and CMC of the customers with service team. To get feedback from the customers post service closure. TO make report on spares, service, AMC & CMC income. To provide AMC, CMC and warranty lost data. To provide details of delayed calls and engineers performance.