We are looking for a Customer Support Executive to join our team in Perungudi. In this full-time role, you will play a vital part in ensuring customer satisfaction by providing excellent support and assistance.**Key Responsibilities:**- **Respond to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly to ensure a positive experience.- **Resolve Issues**: You will effectively troubleshoot customer problems and provide solutions, ensuring that issues are resolved in a timely manner to maintain customer trust.- **Maintain Customer Records**: You will update and manage customer information and interactions in our systems, ensuring data accuracy and confidentiality.- **Provide Product Information**: You will assist customers by providing detailed information about our products and services, helping them make informed decisions.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to ensure satisfaction and gather feedback, which helps improve our service.**Required Skills and Expectations:**We are looking for candidates who are proactive and eager to learn, with strong communication skills, especially in English. You should possess a BA degree and have a positive attitude when dealing with customers. Previous experience in customer service is a plus, but we welcome fresh graduates as well. You must be adaptable to a fast-paced work environment and have good problem-solving abilities. Being a team player and showing empathy in customer interactions is essential.
Front Desk Management Communication SkillsCustomer HandlingMS OfficeCall HandlingSchedulingAdministrative Support
The Receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.Key Responsibilities:Manage front desk operations and handle walk-ins (students, parents, vendors) Answer, screen, and route incoming calls professionally Maintain visitor logs, student inquiry registers, and appointment schedules Coordinate with academic counselors and internal teams for student handling Manage courier, mail, and office supplies Ensure reception area is clean, organized, and presentable at all times Assist in basic administrative tasks and documentation KPIs / Performance Metrics:Visitor handling satisfaction Call response and routing efficiency Accuracy in record maintenance Requirements:Any graduate / Diploma 0-2 years experience (freshers can apply) Good communication (English + local language) Presentable personality and interpersonal skills Basic MS Office knowledge
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
Call Coordinator HR ExecutiveHR ManagerCounsellorADMAdmission CounselorAdministration InchargeTelecallerCareer CounsellorWalk in
Job Openings for 5 Hr Recruiter/ Hr Executive Jobs for Freshers in Bhopal, Indore, Jabalpur, Mumbai, Pune, Chennai, Hyderabad, Delhi, having Educational qualification of : Other Bachelor Degree,Post Graduate Diploma with Good knowledge in Call Coordinator, HR Executive, HR Manager, Counsellor, adm, Admission Counselor, Administration Incharge, Telecaller, Career Counsellor etc.
Good Knowledge Of MS Office Internet BrowsingCalls HandlingComputer OperatorData Entry OperatorBack Office ExecutiveBackend Executive
Very Good communication Skills, Fluent in English,Should be able to send E-mail & reply queries via mails and callsGood knowledge of MS Office, Internet Browsing, Calls Handling, Fast learning, Immediate Joining
Good Knowledge Of MS Office Internet BrowsingCalls HandlingComputer OperatorData Entry OperatorBack Office ExecutiveBackend Executive
Very Good communication Skills, Fluent in English,Should be able to send E-mail & reply queries via mails and callsGood knowledge of MS Office, Internet Browsing, Calls Handling, Fast learning, Immediate Joining