Call Center Job Vacancies in Jhunjhunu

Need an Office Assistant having knowledge of computer and having good communication and conviencing skills.

We are seeking a motivated and enthusiastic BPO Tele caller to join our dynamic team. The ideal candidate will be responsible for making outbound calls and providing exceptional customer service, while also supporting sales initiatives. This role requires excellent communication skills and the ability to engage effectively with customers to meet their needs.

Role Clarity Document for 'Executive- Knowledge Process (TeleSales Agent):1. Role: The functional meaning of ''Executive- Knowledge Process is Telesales Agent.2. Responsibilities: The Responsibilities of a Telesales Agent is to:1. Make outbound sales calls to potential clients.2. Explain our online product & services' benefits to potential buyers.3. Answer customer questions and address objections.4. Persuade customers to make purchases.5. Maintain accurate records of customer interactions and sales.6. Achieve daily calls quota.7. Achieve daily and weekly sales targets.8. Provide excellent customer service and address inquiries.9. Follow sales scripts and quality guidelines.10. Attend sales training diligently and client meetings as required.11. Collaborate with the sales team and report to the Team Leader.12. Continuously improve product knowledge and sales skills.13. Adhere to company policies, workplace ethics and sales practices.14. Contribute to a positive and motivated team environment.15. Work dedicatedly to achieve promotion criteria.

Years of Experience: 0-5 years experience in sales / marketing industrial technology products or projects. Freshers will also be considered.Activities: Will have to approach potential customers with the aim of winning new business, as well as developing and maintaining good relationships with clients. Developing strategy, tactics, sales plans and profit targets. Identifying and reporting on business opportunities in target markets will also be responsible for the business targets. Will have to be responsible for making repeat sales to the Companys existing customers. Present our product or service in a structured professional way face to face. Cold calling and arranging meetings with potential customers to develop new business; Responding to incoming email and phone enquiries. Acting as a contact between the company and its existing and potential markets. Negotiating the terms and agreement and closing sales. Gathering information about potential market and customers. Representing the Company at trade exhibitions, events and demonstration Ensuring timely realization of payments collections and other commercial dues after sales.

We are looking for a customer-oriented service representative.A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.You will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?

We required Telecaller with Good communication skills.