Call Center Job Vacancies in Bhikaji Cama Place

Key Responsibilities:1. Client Consultation: Meeting with clients to understand their travel goals, preferences, budget, and any specific needs (e.g., accessibility, special dietary requests).2. Itinerary Planning: Developing personalized travel plans, including flight bookings, hotel reservations, transportation arrangements, and activities.3. Booking and Reservations: Making bookings for flights, hotels, tours, and other travel-related services.4. Customer Service: Providing exceptional customer service before, during, and after the trip, addressing any issues or concerns.5. Sales and Upselling: Suggesting additional travel products or services (e.g., travel insurance, upgrades, excursions) to enhance the client's experience and increase sales.6. Documentation: Ensuring clients have all necessary travel documents (e.g., visas, tickets, itineraries).7. Problem Solving: Resolving any issues that may arise during the travel process, such as flight delays or changes in plans. Skills and Qualities:1. Expert knowledge of travel destinations: Thorough understanding of various travel destinations, local customs, and current travel regulations. 2. Strong communication and interpersonal skills: Ability to effectively communicate with clients, build rapport, and understand their needs. 3. Problem-solving skills: Ability to troubleshoot issues and find solutions to unexpected problems. 4. Organizational skills: Ability to manage multiple bookings, itineraries, and client requests. 5. Sales and customer service skills: Ability to sell travel products and services while providing excellent customer service.

ROLE AND RESPONSIBILITIES Create processes underlining decision parameters, documentation required and operationalprocesses for education loans within a defined TAT. Candidate should be well versed with KYC norms and policies/guidelines. Drive customer sales and service efficiency to achieve targets. Handling Outbound Sales and inbound calls from educational institute partners/Cold callingand others to explain and counsel to students for abroad education. Resolving customer issues/queries and complaints and providing end-to-end solution.QUALIFICATIONS AND EDUCATION REQUIREMENTS A degree in business administration, finance, accounting, supply chain management,business analytics or operation management. Candidate with minimum of 1 Year of experience in Banking Operations/customerservice/Helpdesk.PREFERRED SKILLS Experience with fintech/banks/NBFCs preferred. Good communication and negotiation skills. Analytical mind and problem-solving aptitude. Ability to work in fast-paced start-up environmentADDITIONAL NOTES Understanding/experience of education lending industry would be a big plus.

Lead Generation

Job Openings for 10 Inside Sales Executive Jobs with minimum 4 Years Experience in Bhikaji Cama, Delhi,Basic Computer skills,Microsoft Excel, having Educational qualification of : Other Bachelor Degree with Good knowledge in Marketing,Lead Generation,Inside Sales,Cold Calling, Basic Computer skills,Microsoft Excel etc.

The job is to do outbound sales of membership cards for some of the best 4/5star hotels in India.

Contact potential or existing customers, To promote servicesAnswer questions about productsUpdate customer information in the databaseTake and process ordersmake cold calls to customerKeep records of inbound and outbound callsAbility to maintain a positive working relationship with the clientGenerate lead prospects over the phoneMaintain complete database reportsInteracting with clients on a daily Should have excellent communication skill requirements