Key Responsibilities:
1. Client Consultation: Meeting with clients to understand their travel goals, preferences, budget, and any specific needs (., accessibility, special dietary requests).
2. Itinerary Planning: Developing personalized travel plans, including flight bookings, hotel reservations, transportation arrangements, and activities.
3. Booking and Reservations: Making bookings for flights, hotels, tours, and other travel-related services.
4. Customer Service: Providing exceptional customer service before, during, and after the trip, addressing any issues or concerns.
5. Sales and Upselling: Suggesting additional travel products or services (., travel insurance, upgrades, excursions) to enhance the client's experience and increase sales.
6. Documentation: Ensuring clients have all necessary travel documents (., visas, tickets, itineraries).
7. Problem Solving: Resolving any issues that may arise during the travel process, such as flight delays or changes in plans.
Skills and Qualities:
1. Expert knowledge of travel destinations: Thorough understanding of various travel destinations, local customs, and current travel regulations.
2. Strong communication and interpersonal skills: Ability to effectively communicate with clients, build rapport, and understand their needs.
3. Problem-solving skills: Ability to troubleshoot issues and find solutions to unexpected problems.
4. Organizational skills: Ability to manage multiple bookings, itineraries, and client requests.
5. Sales and customer service skills: Ability to sell travel products and services while providing excellent customer service.
Experience
1 - 6 Years
No. of Openings
2
Education
B.A, B.Com, Any Bachelor Degree, Post Graduate Diploma, M.A, M.Com
Role
Travel Sales Consultant
Industry Type
Travel / Tourism
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
New Delhi