Call Center Fresher Jobs in Kottayam

Tellecallers in Vehicle insurance department

We are Authorized Business Associate of all Major Banks and Nbfc's in India.we are in the Industry for Past 25 Yearstelemarketing Executives Should Make Outbound Calls and Educate the Customer About Suitable Loans Products

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

Client Communication:You'll be responsible for communicating with clients via phone, email, or in-person, addressing their concerns, answering questions, and providing updates on their cases. Inquiry Handling:Professionally handle all incoming inquiries, ensuring prompt and accurate responses, and escalating complex issues to the appropriate team. Issue Resolution:Proactively identify and resolve client issues, aiming for efficient and effective solutions while maintaining a positive client experience. Customer Satisfaction:Strive to ensure client satisfaction by providing excellent service, addressing concerns, and exceeding expectations. Relationship Building:Build and maintain strong relationships with clients, fostering trust and loyalty through effective communication and service. Documentation and Records:Maintain accurate records of client interactions, including queries, issues, and resolutions, ensuring proper documentation for future reference. Sales Support:Assist the sales team by providing information about the company's services and processes, helping potential clients make informed decisions.

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

Qualification : Any DegreeWork From HomeSalary package : 12,000 p.m + High IncentivesWorking time :11 am - 8 pm (Full time work)Week off : ThursdaySaturday & Sunday (Mandatory working)ResponsibilitiesAn effective BDA must be an excellent communicator and have superior people skills.Contact potential or existing customers to inform them about a product or service using scripts.Ask questions to understand customer requirements and close sales.Enter and update customer information in the proper manner.Take and process orders in an effective way.RequirementsAbility to learn about products and services and describe/explain them to prospects.Excellent communication and interpersonal skills.Cool-tempered and able to handle rejection.Outstanding negotiation skills with the ability to resolve issues and address complaintJob Types: Full-time, Regular / Permanent, FresherJob Types: Permanent, Full-time, FresherPay: Up to 15,000.00 per month to 20,000 per monthSchedule:Day shiftAbility to commute/relocate:Kozhikode, KeralaEducation:Bachelor's (Preferred)Language:Malayalam (Preferred)

We have vacant of 5 tele-caller Jobs in Kochi/Cochin,Thrissur,Idukki,Kottayam,Kollam,Trivandrum/Thiruvananthapuram,Palakkad,Kozhikode/Calicut, for Freshers Educational Qualification : Other Bachelor Degree Skill BPO Call Center,Tele Marketing etc.