Hiring For Diploma Freshers - Customer Relationship Executive

Educan Global Operations Pvt. Ltd

client communication:

you'll be responsible for communicating with clients via phone, email, or in-person, addressing their concerns, answering questions, and providing updates on their cases.

inquiry handling:

professionally handle all incoming inquiries, ensuring prompt and accurate responses, and escalating complex issues to the appropriate team.

issue resolution:

proactively identify and resolve client issues, aiming for efficient and effective solutions while maintaining a positive client experience.

customer satisfaction:

strive to ensure client satisfaction by providing excellent service, addressing concerns, and exceeding expectations.

relationship building:

build and maintain strong relationships with clients, fostering trust and loyalty through effective communication and service.

documentation and records:

maintain accurate records of client interactions, including queries, issues, and resolutions, ensuring proper documentation for future reference.

sales support:

assist the sales team by providing information about the company's services and processes, helping potential clients make informed decisions.

• Experience

  0 - 1 Years

• No. of Openings

  4

• Education

  Diploma

• Role

  Customer Relation Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Udhayamputhoor Arcade, Kumaranalloor