As an Air Ticketing Staff member in Kolkata, you will play a vital role in assisting customers with their travel needs. This full-time position is ideal for freshers who have completed their 10th grade and are eager to start a career in the travel industry.
**Key Responsibilities:**
- **Ticket Booking:** You will handle the booking of air tickets for customers, ensuring accurate details such as dates, times, and passenger information are captured.
- **Customer Service:** Engaging with customers to understand their travel needs and provide them with the best options available is essential. You will be their point of contact for any queries or support.
- **Reservation Management:** Keeping track of all bookings and managing changes or cancellations as required, ensuring a smooth experience for the customer.
- **Fare Calculation:** You will assist in calculating fares and providing customers with quotes, explaining any additional fees or charges involved.
- **Documentation:** Responsible for preparing and issuing tickets, along with necessary travel documents, ensuring compliance with airline regulations.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact effectively with clients. Attention to detail is crucial for accurately processing bookings and ensuring customer satisfaction. Basic computer skills are necessary to operate booking systems proficiently. A friendly attitude and the ability to work as part of a team will contribute to a positive work environment. Lastly, being organized and capable of managing time effectively will help in handling multiple bookings efficiently.
Experience
Fresher
No. of Openings
53
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
KOLKATA