Array ( [0] => voice-support [1] => kolkata ) Voice Support Fresher Jobs in Kolkata | Latest Vacancies
63

Voice Support Fresher Jobs in Kolkata

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Telecaller Fresher

Pravon Multifunction Pvt Ltd

  • 0 - 1 yrs
  • Kolkata
Customer Support Sales Process Voice Process
We are seeking a motivated BPO Telecaller to join our team in Kolkata. This role is suitable for individuals looking to gain experience or start their careers in the BPO industry. Key Responsibilities:1. **Customer Interaction**: You will engage with customers over the phone, addressing their inquiries and providing information about our products and services.2. **Lead Generation**: Your role will involve identifying potential customers and generating leads by making outbound calls and following up on inquiries.3. **Problem Resolution**: You will assist customers with any issues they may encounter, ensuring a positive experience and fostering customer loyalty.4. **Data Management**: Accurate record-keeping is essential, as you will input customer data and interactions into the system, maintaining up-to-date and organized records.5. **Team Collaboration**: You will work closely with your team to share insights and strategies for improving customer service and achieving sales targets.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade. We welcome individuals with 0 to 1 year of experience in a customer service role or call center. Strong communication skills in English and Hindi are necessary, along with the ability to listen actively and understand customer needs. A positive attitude, patience, and a willingness to learn are essential for success in this position. You should be eager to work in a fast-paced environment and be open to accepting feedback for continuous improvement.
View all details
Apply

Hiring Freshers || Call Center Executive

Career Indigo India

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Customer Support Domestic BPO International Call Center Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process Call Center BPO Sales Fresher
We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.
View all details
Apply

Openings For Customer Support Executive || Freshers & Experienced

Connaitre Innovation (COIN)

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Care BPO Voice Telephone Handling Customer Relationship Hindi BPO Good Communication Skills
BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days
View all details
Apply

Telecaller Fresher (Female)

Go Star Aviation

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Outbound Calling Domestic BPO Voice Support Calling Cold Calling
We are looking for a female Telecaller to join our team in Kolkata. This full-time position is suitable for candidates with little or no experience. Your main role will involve communicating with customers over the phone to provide information and support.Key Responsibilities:1. **Customer Outreach**: Make calls to potential clients to inform them about our products and services, ensuring you understand their needs and address their questions.2. **Data Management**: Maintain accurate records of calls made and gather feedback from clients to help improve our offerings.3. **Follow-Up Calls**: Reach out to previous customers to encourage repeat business, build relationships, and gather insights on their experiences.4. **Sales Support**: Assist the sales team by providing leads and information about customer interests, helping to drive new business.5. **Problem Solving**: Address any customer inquiries or complaints professionally and provide suitable solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi or Bengali. A pleasant phone manner is essential, as you will represent the company to customers. Basic computer skills are necessary for data entry and call tracking. Being a quick learner and having the ability to work in a team is important. Reliability and a positive attitude towards work are also essential for success in this role.
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Jobs by Related Category

Customer Support Executive || Freshers & Experienced

Woodrock Infotech Private Limited

  • 0 - 2 yrs
  • Salt Lake Kolkata
Fluent English Communication Basic Computer Knowledge Inbound Calls BPO Voice Domestic BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Salt Lake, Kolkata. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass. As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and answer their queries. Your role is vital in ensuring customer satisfaction and building a positive relationship with our clients.Key Responsibilities:1. **Respond to Customer Inquiries**: Assist customers by answering their questions through phone, email, or chat. You must provide clear, helpful responses to enhance their experience.2. **Issue Resolution**: Identify and solve customer issues promptly. This may involve troubleshooting problems or escalating matters to the appropriate teams, ensuring a smooth resolution process.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving our services over time.4. **Feedback Collection**: Gather customer feedback on products and services. Sharing insights with the team will contribute to better service and product improvements.5. **Team Collaboration**: Work closely with team members and other departments to address customer needs effectively. Good communication will foster cooperation and enhance overall performance.Required Skills and Expectations:We expect you to have excellent communication skills, both written and verbal, and be able to explain complex information clearly. A strong problem-solving attitude and a friendly demeanor are essential. You should be patient and empathetic, capable of handling challenging situations calmly. Familiarity with computer systems and the ability to learn new software quickly are also important. Drop facilities will be provided during odd shifts. Contact HR Ankita or DM resume.
View all details
Apply

12th Pass Freshers For Customer Support Executive

Woodrock Infotech

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling BPO Voice Chat Support Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.
View all details
Apply

Openings For Call Center Executive || Freshers & Experienced

Hara Solutions

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • South Kolkata
Outbound Calling International Call Center Voice Process Customer Support
We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.
View all details
Apply

Openings For Customer Support Executive || Freshers & Experienced

Digitech call system pvt ltd

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Customer Care BPO Voice
We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.
View all details
Apply

Freshers & Experience || Full Time || Customer Support Executive

Mpokket financial services

  • 0 - 6 yrs
  • Salt Lake Kolkata
Customer Service Customer Care Customer Support Domestic BPO Inbound Calls Good Communication Skills BPO Voice Customer Handling
We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.
View all details
Apply

Hiring Fresher / Customer Support Executive / 12th Pass

Career Comfort

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Support BPO Voice Good Communication Skills Customer Handling
Interested candidates send their cv on 9671112668 . i check every message there .As a Customer Support Executive, you will play a crucial role in providing excellent service to our customers. This position is based in Kolkata and requires you to work full-time in the office.**Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses to enhance customer satisfaction.- **Provide Product Information:** Share detailed information about our products and services to assist customers in making informed decisions.- **Troubleshoot Issues:** Identify and resolve customer issues effectively, escalating complex problems to the appropriate team when necessary.- **Maintain Customer Records:** Keep updated records of customer interactions and transactions in our database to ensure accurate tracking of customer support activities.- **Follow Up with Customers:** Reach out to customers to confirm issue resolution and gather feedback, ensuring continuous improvement in service quality.- **Collaborate with Teams:** Work with various internal teams to address customer needs and streamline processes for better service delivery.To succeed in this role, you should have strong communication skills, both written and verbal, to effectively interact with customers. A good understanding of customer service principles and a patient, friendly demeanor are essential. Basic computer skills and familiarity with office software are expected. Previous experience in customer support is a plus but not mandatory, as we welcome enthusiastic candidates eager to learn and grow in the field.
View all details
Apply

Call Center Executive || Freshers & Experienced

Realince Retail Limited

  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Alipore Kolkata
Customer Support BPO Non Voice
We are seeking a dedicated and enthusiastic Call Center Associate to join our team in Alipore, Kolkata. This position is suitable for candidates with little to no experience. The ideal candidate will have a passion for helping customers and will work from home.As a Call Center Associate, your main responsibilities will include:1. **Customer Support**: Answer incoming calls from customers, addressing inquiries and providing information in a friendly and efficient manner. 2. **Issue Resolution**: Listen carefully to customer issues, troubleshoot problems, and provide appropriate solutions when possible.3. **Data Entry**: Accurately record customer interactions and maintain detailed logs in the database for future reference.4. **Follow-Up**: Ensure timely follow-up with customers on unresolved issues, confirming that their concerns are addressed satisfactorily.5. **Team Collaboration**: Work with team members and supervisors to improve service delivery and share customer feedback.To be successful in this role, you should have excellent communication skills and a clear speaking voice. The ability to stay calm under pressure is essential, as is a commitment to providing top-notch customer service. Basic computer skills and familiarity with digital communication tools will help you excel. You should be able to work independently and manage your time effectively, as this is a work-from-home position. A positive attitude and a willingness to learn will greatly benefit your performance and growth in this role.
View all details
Apply

Hiring For 10th Pass Freshers - Customer Service Associate

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
International BPO Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. **Problem Solving**: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. **Collaborate with Team**: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.
View all details
Apply

Freshers & Experience || Full Time || Customer Service Representative

Call4career

  • 0 - 1 yrs
  • Kolkata
Business Process Outsourcing Customer Relationship Outbound Calling Voice Process Customer Service English Language
Job Title: Customer Support Executive (Voice/Chat)Location: Bhubaneswar & KolkataSalary: 20,000 onwards (based on experience & interview performance)
View all details
Apply

Customer Support Specialist Jobs For Freshers - Kolkata

Jobgenix

  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Salt Lake Kolkata
Communication Skills English Language Voice Process Convincing Power Calling
Hiring: Customer Support AssociateSalt Lake, Sector V, Kolkata Work-from-Office Rotational 9-hr shifts (8 AM - 10 PM)Up to 15,000 per monthFreshers & experienced both welcome (HS / Any Graduate)Immediate joiners preferredWhat you'll do :Respond to customer inquiries via chat, email & calls in a timely and professional manner.Maintain accurate records of customer interaction using the CRM system.You'll fit right in if you have:Excellent communication skillsAbility to work in fast-paced environmentsStrong analytical and problem-solving abilitiesHow to apply:Interested candidates send your resume to amrita.roy@jobgenix.co.in Only shortlisted candidates will be contacted.
View all details
Apply

Telecaller Jobs For Freshers - Kolkata

SMD REAL ESTATE

  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Kolkata
Voice Support Calling Tele Sales Telesales
- Key Responsibilities:1. Make outbound calls to potential customers: You will be responsible for making calls to potential customers to promote products or services.2. Handle customer inquiries: You will need to address customer inquiries and provide information about the products or services offered by the company.3. Follow up on leads: It will be your responsibility to follow up on leads generated through marketing campaigns or other sources.4. Update customer records: You will be required to update customer records and maintain accurate information in the database.- Required Skills and Expectations:1. Good communication skills: As a tele caller, you should have excellent verbal communication skills to effectively interact with customers over the phone.2. Patience and persistence: It is important to have patience and persistence while dealing with customers, especially during follow-up calls.3. Basic computer skills: You should have basic computer skills to update customer records and navigate the company's database.4. Sales experience: While not mandatory, any previous experience in tele sales or customer support will be beneficial for this role.5. Ability to work in a team: You should be able to work well in a team environment and collaborate with colleagues to achieve common goals.
View all details
Apply

Hiring Fresher - Customer Support Executive - Delhi

Jobs4All Consultancy Service

Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
View all details
Apply

Customer Support Technician Jobs For 12th Pass Freshers

Miilestone

  • Fresher
  • Kolkata
Cold Calling Customer Support Voice Process
It's a night calling base job. Job location dumdum Job timing 9 pm to 6 am.
View all details
Apply

12th Pass Freshers For Customer Support Executive

Tekeverika Global BPM Solutions

  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Kolkata
BPO Voice Customer Handling
Shifting Hours - 9:00 to 6:00
View all details
Apply

Customer Service Representative Jobs For Higher Secondary Freshers

Upturn United Consultancy Private Limited

  • 0 - 2 yrs
  • Salt Lake Kolkata
Customer Relationship Inbound Customer Service Inbound Voice Process Inbound Process Voice Process Good Communication Customer Calling Customer Support Desktop Support Technical Services
Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability
View all details
Apply

Fresher hiring for Customer Service Representative

Mahe Technologies

  • Fresher
  • 2.3 Lac/Yr
  • South Kolkata
Fluent English Com Skill Customer Service English Language Inbound Process Inbound Voice Process Customer Support
HIRING FRESHER for International BPO - NO NIGHT SHIFTPosition : Customer Care ExecutiveLocation : Kolkata , Ballygunge , GolparkQualification : 10+2Shift : 12 noon to 9 p.mor 1 p.m to 10 P.M (No Night shift)Fixed shift , Fixed timeSkill : Fluent English Com skillProcess : International BPO (Easy Survey Process)Salary : 10 to 15K for Fresherinterested candidate may send resume at bindigupta07@gmail.comor call at 6290288963Thanks and RegardsBindi GuptaHuman Resource DepartmentJob Type: Full-timeBenefits: Paid sick timeWork Location: In person*Speak with the employer* +91 6290288963
View all details
Apply

Hiring For Higher Secondary Freshers - Customer Service Representative

Fly Careers

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions
View all details
Apply

Freshers For Customer Service Associate - Gaya/Katihar

Fly Careers

Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.
View all details
Apply
View More Jobs

Apply to 63 Voice Support Fresher Jobs in Kolkata

  • Kolkata Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Delhi Jobs