Telecaller Fresher

We are seeking a motivated BPO Telecaller to join our team in Kolkata. This role is suitable for individuals looking to gain experience or start their careers in the BPO industry.

Key Responsibilities:

1. **Customer Interaction**: You will engage with customers over the phone, addressing their inquiries and providing information about our products and services.

2. **Lead Generation**: Your role will involve identifying potential customers and generating leads by making outbound calls and following up on inquiries.

3. **Problem Resolution**: You will assist customers with any issues they may encounter, ensuring a positive experience and fostering customer loyalty.

4. **Data Management**: Accurate record-keeping is essential, as you will input customer data and interactions into the system, maintaining up-to-date and organized records.

5. **Team Collaboration**: You will work closely with your team to share insights and strategies for improving customer service and achieving sales targets.

Required Skills and Expectations:

Candidates should have a minimum educational qualification of 10th grade. We welcome individuals with 0 to 1 year of experience in a customer service role or call center. Strong communication skills in English and Hindi are necessary, along with the ability to listen actively and understand customer needs. A positive attitude, patience, and a willingness to learn are essential for success in this position. You should be eager to work in a fast-paced environment and be open to accepting feedback for continuous improvement.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  10th Pass

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Chandni chowk gate number 6,Near State Bank of India