Customer Care Representative - Full Time (Female Candidates Preferred)

Paddypro Ventures
Key Skills

Outbound Calling Voice Process Customer Support Customer Service Internal Communication

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Job Description

Customer Support:

Respond to customer inquiries via phone, email and chat

Provide accurate information about products, services and orders.

Resolve customer issues, complaints, or requests, ensuring customer satisfaction.

Follow up with customers to ensure issues are fully resolved and feedback is collected.

Vendor Support:

Act as the main point of contact for vendors regarding orders, deliveries, and service issues.

Coordinate with vendors to ensure timely delivery and quality assurance of services.

Address vendor concerns and resolve operational issues promptly.

Collaboration & Reporting:

Identify recurring issues or gaps and suggest process improvements.

  • Experience

    1 - 3 Years

  • No. of Openings

    2

  • Education

    12th Pass

  • Role

    Customer Care Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    1, 4/873, SMART TRADE CITY, Kottakkal Ateeri Kuzhippuram Road, Kottakal

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About Paddypro Ventures

Paddypro Ventures is a result of a team of passionate entrepreneurs from various fields coming together to realize their dreams. Founded in the year 2019, Paddypro Ventures aims to solve problems faced by the food industry in the modern era through Constructive partnerships, Innovation and Technology. Our goal is to be a long term business builder that delivers superior value to all our stakeholders and change the food industry for the better. We are actively trying to solve problems faced by the food industry through various ventures that the group has already launched or looking forward to launch. We are dedicated to building strong relationships in order to deliver value in the long term.
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