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  • 2 - 6 yrs
  • Hyderabad
Sales Customer Service Inbound Sales Outbound Calling Upselling b2b Sales b2c Sales Customer Support Customer Care Voice Process International BPO International Voice International Voice Process Outbound Calling Call Center BPO Call Center
As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.
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Assistant Bartender Required in Europe

Flight2sucess Immigration Llp

Mixology Cocktails Garnishing Bar Setup Inventory Management Customer Service POS Systems Drink Recipes Glassware Hygiene Standards Alcohol Knowledge Beverage Preparation Time Management Teamwork Upselling Order Accuracy Cleaning Procedures Communication Skills Multitasking Responsible Serving
Major Roles & Responsibilities:-Assist in preparing and serving drinksSet up and stock the bar before serviceKeep bar area clean and organizedRefill supplies (ice, garnishes, glassware, etc.)Support bartender during busy hoursTake basic drink orders from customersEnsure proper hygiene and safety standardsHandle glassware washing and polishingMonitor inventory and report shortagesHelp with opening and closing dutiesProvide friendly customer serviceFollow alcohol serving regulations
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  • 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Customer Relationship Upselling Negotiation Skills Customer Satisfaction Communication
As a Customer Success Executive, your main role will be to ensure that our clients are satisfied and able to use our products effectively. You will act as a bridge between the customer and the company, helping to address any issues and improve the overall customer experience.**Key Responsibilities:**- **Customer Onboarding:** Help new customers understand how to use our products, guiding them through the initial setup and ensuring a smooth start.- **Support and Troubleshooting:** Address customer inquiries or issues swiftly and efficiently, providing solutions and support to enhance their experience.- **Retention Strategies:** Develop and implement strategies to keep customers engaged and satisfied for the long term, reducing churn and ensuring loyalty.- **Feedback Collection:** Gather feedback from customers about their experience with our products and services, which will assist in improving and developing offerings.- **Reporting and Analysis:** Maintain records of customer interactions and outcomes, analyze trends to identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and conveying information clearly.- A customer-first mindset is crucial, with a passion for helping others and resolving issues.- Basic technical knowledge or willingness to learn about the products to assist clients effectively.- Excellent problem-solving skills to navigate and resolve challenges swiftly.- Ability to work in a team environment, collaborating with various departments to enhance customer satisfaction.Candidates should be motivated and eager to learn, contributing positively to our goal of ensuring every customers success.
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Mumbai
Good Communication Skills Soft Skills Interpersonal Skills Active Listening Troubleshooting Skills Problem Resolution Handling Customer Queries Upselling Customer Relationship International BPO Customer Service Outbound Process BPO Telemarketing Proficiency in English
Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Patna
Cash Collection Credit Control Upselling BPO Operations Negotiation Skills Convincing Power Inbound Process Collections Recovery Strategic Communication
We are seeking a dedicated and motivated Collection Executive to join our team in Patna. This is a full-time position suitable for female candidates with 0 to 3 years of experience. The ideal candidate will help manage and recover outstanding debts while maintaining customer relationships.Key Responsibilities:1. **Debt Collection**: Contact customers via phone, email, or in-person to collect overdue payments and resolve payment issues while ensuring a professional and courteous approach.2. **Account Management**: Maintain accurate records of customer interactions, payment agreements, and follow-up actions within our collection system to ensure up-to-date information.3. **Dispute Resolution**: Handle customer queries and complaints related to billing or payments, working to resolve disputes amicably and efficiently.4. **Reporting**: Prepare and submit regular reports on collection progress, outstanding accounts, and payment statuses to the management team for analysis and strategy development.5. **Compliance**: Follow all company policies and legal requirements related to debt collection, ensuring adherence to ethical standards and practices in communications with customers.Required Skills and Expectations:Candidates must have a bachelors degree and preferably some experience in customer service or collections. Strong communication skills, both oral and written, are essential to effectively interact with clients. Candidates should be organized, detail-oriented, and able to work independently in a fast-paced environment. Additionally, candidates should have basic proficiency in computer applications to manage records and reports. A positive attitude and the ability to negotiate are vital for success in this role.
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Opening For Phlebotomist

The Professionals

  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Australia
Blood Collection Home Collection Pediatric Phlebotomy Presence Of Mind Sample Collection Hematology Pharmacology Serology Clinical Pathology Haematology Upselling
We are looking for a dedicated Phlebotomist to join our team. The candidate will play a key role in collecting blood samples from patients for medical testing, ensuring a safe and positive experience.**Key Responsibilities:**- **Collect Blood Samples:** Perform venipunctures and skin punctures efficiently to obtain blood specimens while minimizing patient discomfort.- **Patient Interaction:** Communicate effectively with patients to explain procedures, answer questions, and ensure they understand the process, helping to ease any anxiety they may have.- **Maintain Equipment:** Regularly check and maintain phlebotomy tools and equipment, ensuring all are in good working order to provide safe and accurate blood collection.- **Label Specimens:** Accurately label blood samples with patient information and ensure they are stored and transported properly to prevent contamination or misidentification.- **Documentation:** Keep detailed records of blood collection procedures, including patient details and any issues that may arise, to support tracking and ensure quality standards.**Required Skills and Expectations:**Candidates should have a high school diploma (10th pass) and 1 to 5 years of relevant experience in phlebotomy or healthcare. Strong attention to detail and excellent communication skills are crucial. The ideal candidate will be skilled in performing blood draws and familiar with safety protocols and equipment maintenance. A compassionate approach to patient care is essential, along with the ability to work efficiently in a team environment.
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  • 1 - 7 yrs
  • 4.0 Lac/Yr
  • Jaipur
Sales BFSI Casa Sales Executive Loan Sales Executive Marketing Business Development Manager B2B B2C Life Insurance Credit Card Sales Lead Generation Cold Calling Upselling Cross Selling Banking Finance Agency Channel
Role & Responsibility (Agency)* Candidate have to recruit agents team under them & they have to develop a business threw team members.* As per monthly report regarding candidates work & team work company will give them incentives other then salary.* Lead will not provided by company.* Candidate must have to build up his own team base on his network.
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  • 2 - 8 yrs
  • 3.5 Lac/Yr
  • Andheri East Mumbai
Clear and Confident Speaking Ability to Explain Products to Customers Effectively Sales & Upselling Skills Andling Cash Card and Digital Payments Accurately Stock Management Basic Computer Skills
We are seeking a dedicated Counter Sales Executive to join our team in Andheri East. This full-time position requires a proactive individual who can enhance customer satisfaction while driving sales growth.**Key Responsibilities:**- **Customer Interaction:** Engage with customers in a friendly manner, understanding their needs and providing solutions to enhance their shopping experience.- **Product Knowledge:** Develop a strong understanding of our products and services to effectively answer customer inquiries and assist them in making informed decisions.- **Sales Generation:** Actively promote and sell products by identifying opportunities and encouraging add-on sales to boost overall revenue.- **Order Processing:** Accurately process customer orders and transactions, ensuring a streamlined checkout experience.- **Inventory Management:** Assist in monitoring stock levels, helping to restock items as needed to ensure availability for customers.- **Feedback Gathering:** Collect customer feedback to share with management for continuous improvement in service and product offerings.- **Team Collaboration:** Work closely with team members to achieve sales targets and contribute to a positive work environment.**Required Skills and Expectations:**The ideal candidate should have 2 to 8 years of experience in sales or customer service, preferably in a retail setting. A Bachelors degree in relevant fields is essential. Strong communication and interpersonal skills are crucial for building rapport with customers. Candidates should possess problem-solving abilities, demonstrate a proactive attitude, and show a willingness to learn. Reliability, teamwork, and a strong work ethic are expected, along with the ability to handle cash transactions accurately. Female candidates are preferred for this role.
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Opening For Phlebotomist

Mirai Diagnostic Solutions

  • 1 - 2 yrs
  • 5.0 Lac/Yr
  • Bangalore
Blood Collection Home Collection Pediatric Phlebotomy Sample Collection Presence Of Mind Pharmacology Serology Clinical Pathology Upselling Haematology
Job Title: PhlebotomistLocation: BengaluruEmployment Type: Full-time / Field & In-clinicExperience: Fresher / 02 yearsJob SummaryWe are hiring a skilled and patient-focused Phlebotomist responsible for collecting blood and other specimens for laboratory testing. The candidate must ensure patient comfort, proper sample handling, and timely transportation of specimens.Key ResponsibilitiesPerform venipuncture and capillary puncture proceduresIdentify patients correctly and label samples accuratelyMaintain hygiene and infection control standardsPrepare patients for blood collection and explain proceduresHandle and transport specimens safely to the laboratoryMaintain records of samples collectedEnsure proper disposal of biomedical wasteManage collection kits and suppliesRequired QualificationsDMLT / Certificate in Phlebotomy / MLTFreshers with training can applyKnowledge of basic anatomy and blood collection techniquesRequired SkillsGood hand-eye coordinationStrong interpersonal and communication skillsAbility to handle anxious or pediatric patientsAttention to detailBasic documentation skillsPreferred Bangalore peopleExperience in home sample collectionTwo-wheeler with valid license (for field role)Salary range UnlimitedShift details (Day/Rotational/Night)Incentives for home collectionImmediate joiner preferred
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Looking For Phlebotomist

Pathkind Labs Collection Centre

  • 1 - 3 yrs
  • 0.9 Lac/Yr
  • Bareilly
Blood Collection Home Collection Presence Of Mind Upselling
Sample Collection, Opening Lab On Time Etc
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Bangalore
Retail Operations Sales Telecalling Upselling Team Coordinator
Job Title: Store Manager - Laundry / Dry CleaningLocation: BangaloreJob Type: Full-time In-officeExperience: 0-1 yearSalary: Fixed + IncentivesJob DescriptionWe are hiring a Store Manager to handle day-to-day operations of our laundry outlet. The role involves walk-in customer handling, sales, telecalling during non-peak hours, and complete store responsibility. Candidate must be proactive and willing to take ownership of store performance.Key Responsibilities- Handle and convert walk-in customers- Do telecalling to existing customers and leads- Upsell laundry & dry-cleaning services- Manage daily store operations independently- Coordinate pickups and deliveries- Ensure billing accuracy and service quality- Maintain basic sales and calling recordsRequired SkillsStore Management, Retail Operations, Customer Handling, Sales, Telecalling, Communication SkillsPreferred Profile- Experience in retail / service businesses (laundry, salon, showroom, gym, etc.)- Freshers with strong sales mindset can applyNoteCandidates not comfortable with customer interaction or calling should not apply. Contact: 7349604557 Location: Bangalore
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Renewal Executive - Chennai

Ampera Diveristy Pvt Ltd

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Chennai
Cold Calling Telecaller Customer Support Renewal Executive Telecalling Problem-solving Follow-up Renewal Process Customer Service Customer Retention Upselling Negotiation
Job Title: Renewal and Retention Executive Motor & Health InsuranceJob Summary:The Renewal and Retention Executive is responsible for managing the renewal process of motor insurance policies, retaining customers and ensuring customer satisfaction. The role involves proactive customer engagement, policy advising, and handling queries to maximize policy renewals and minimize customer churn.Key Responsibilities:1. Policy Renewal Management: Track and manage upcoming motor insurance policy renewals. Contact policyholders before expiration to discuss renewal options. Provide quotes for renewals and process policy renewals efficiently.2. Customer Retention & Relationship Management: Proactively engage with customers to ensure retention and renewal of policies. Address customer concerns and objections to prevent policy cancellations. Offer customized solutions and discounts (if applicable) to retain customers.3. Customer Service & Support: Respond to customer inquiries regarding policy terms, coverage, and pricing. Assist customers in understanding their policies and available benefits. Resolve complaints and escalations related to renewals and retention.4. Cross-Selling & Upselling: Identify opportunities to upsell or cross-sell additional motor insurance products. Educate customers on value-added services and policy enhancements.5. Data Management & Reporting: Maintain accurate customer records and update policyholder details. Generate reports on renewal rates, retention performance, and customer feedback.6. Compliance & Documentation: Ensure all renewals and retentions comply with regulatory requirements.Process necessary documentation for policy renewals and amendmentsAttractive Incentives will be provided Exp: 0-4 YearsNo of Positions: 10Location: Chennai(Nandanam)VenueKhivraj complex 2Ampera Diversity8th FloorAddress: 480, Anna Salai, Anna Nagar, Nandanam, Chennai, Tamil Nadu 600035Landk Mark Opp to Nandanam Metro SataionWalkin Date: 29th Jan till 13th Feb (Monday till Friday) Except sat &sunThanks,ChristopherHuman Resources TeamAmpera Diversity Pvt Ltd9840654527christopher@amperadei.com
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Hiring For Phlebotomist

Metropolis Healthcare

  • 1 yrs
  • Katargam Surat
Blood Collection Home Collection Pediatric Phlebotomy Sample Collection Upselling
Key Responsibilities:Collect blood samples using venipuncture and finger-prick techniques in accordance with Metropolis protocols.Ensure patient comfort, safety, and confidence during blood collection procedures.Accurately label, handle, and organize samples for proper transportation and laboratory testing.Maintain cleanliness and sterilization of phlebotomy instruments and collection areas.Record patient information, test requisitions, and sample details accurately in registers or systems.Strictly follow infection control, biosafety, and hygiene guidelines.Coordinate with laboratory staff to ensure timely processing of samples.Support daily workflow and ensure compliance with quality and safety standards.
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Hiring For Collection Executive

Fortune Staffing Pvt Ltd

  • 1 - 6 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Strategic Communication Cash Collection Negotiation Skills Collections Recovery Convincing Power BPO Operations Upselling
Debt Recovery: Contacting customers with overdue accounts via phone, email, or mail to secure payments.Negotiation: Arranging payment plans, settlements, and repayment schedules.Customer Service: Resolving payment-related disputes and handling inquiries diplomatically.Record Keeping: Maintaining accurate logs of interactions, payment statuses, and collection efforts.Reporting: Providing regular updates to management on collection progress and outstanding debts.Compliance: Ensuring all activities follow company policies and relevant debt collection laws.Strategy: Identifying reasons for non-payment and collaborating with finance to improve collection strategies.
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  • 2 - 4 yrs
  • 4.3 Lac/Yr
  • Mohali
Communication English Cold Calling Upselling Cross Selling Direct Selling
Zouma is seeking a dynamic Telesales Executive to drive revenue growth through outbound calling and lead conversion. This role focuses on generating sales opportunities, building client relationships, and meeting targets in a fast-paced environment.Key ResponsibilitiesConduct outbound calls to potential customers to pitch products/services and generate leads.Follow up on inbound leads and inquiries to close sales effectively.Maintain accurate records of calls, leads, and sales in CRM systems like Zoho.Meet or exceed monthly sales targets and performance KPIs.Handle customer objections, provide product information, and negotiate deals.Collaborate with the sales team to refine scripts and strategies.Update customer databases and prepare regular sales reports.Required QualificationsBachelor's degree in any discipline; MBA in Marketing preferred.2+ years of telesales or BPO sales experience.Excellent verbal communication skills in English and Hindi.Proficiency in MS Office and CRM tools (Zoho experience advantageous).Strong persuasion, negotiation, and time management skills.
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Noida
B2B Sales and Lead Generation Client Acquisition and Account Management Negotiation and Contract Closing Revenue Forecasting and Pipeline Management Upselling and Cross-selling Recruitment Services Proposal and Pitch Development Industry-specific Hiring Knowledge Knowledge Of Talent Markets Relationship Management Strong Verbal and Written Communication
Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelors degree in Business Administration, HR, Marketing, or related fieldMBA or equivalent qualification preferredExperience38 years of experience in business development or salesMinimum 2+ years in recruitment, staffing, or HR consulting industryProven track record of meeting or exceeding sales targetsKey Performance Indicators (KPIs)Revenue and profit targets achievedNumber of new clients acquiredClient retention and repeat businessConversion ratio and pipeline growthSLA adherence and service qualityPreferred / Value-Added SkillsExperience in IT, healthcare, BFSI, or manufacturing recruitmentExposure to contract staffing and payroll modelsEmployer branding or recruitment marketing knowledgeInternational recruitment exposure
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  • 0 - 6 yrs
  • 1.5 Lac/Yr
  • Bettiah West Champaran
Retail Sales Customer Handling Good Communication Skills Garment Sales Pos Billing Upselling Selling Skills Sales
Roles - retail sales executive ( clothing store ) Responsiblilities : customer ko handle karna aur product dikhana Daily sales support Stock arrange rakhna Basic billing assistance Requirement : 10/12th paasPolite communication Honest and punctual Sallary : 7,000 to 14,000Timing: 9:00 am to 7:30 pmBenefit : Monthly incentivesGrowth opportunity
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Hiring Fresher / Retail Sales Executive / B.A

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Guwahati
PRODUCT KNOWLEDGE CUSTOMER ENGAGEMENT PERSUASIVE COMMUNICATION UPSELLING CROSS SELLING TARGET ORIENTATION BILLING TECHNICAL SKILLS CUSTOMER SERVICE SKILLS ATTENTION to DETAIL TEAM WORK TIME MANAGEMENT BASIC MARKETING KNOWLEDGE
-Understanding all product features, specifications, and pricing.-Ability to greet customers warmly, identify needs, and suggest suitable products.-Convincing customers confidently and professionally-Clear and polite speech in local language(s), English, and possibly Hindi.-Understanding customer requirements accurately.-Using point-of-sale software efficiently.-Handling complaints or product exchanges calmly.
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Phlebotomist

Health Care Path Lab

  • 3 - 8 yrs
  • Krishna Nagar Delhi
LAB Blood Bank Technologist Blood Collection Home Collection Pediatric Phlebotomy Presence Of Mind Sample Collection Hematology Pharmacology Serology Clinical Pathology Haematology Upselling
The Phlebotomist is responsible for collecting, labeling, and processing blood and other specimen samples from patients in a safe, accurate, and timely manner. This role ensures high standards of patient care, maintains sample integrity, and supports the laboratory team in diagnostic testing procedures.Key Responsibilities:Perform venipuncture and capillary blood collection using appropriate techniques and equipment.Verify patient identity and ensure accurate labeling of all specimens.Prepare, handle, and transport specimens according to established protocols and safety regulations.Maintain cleanliness and organization of the phlebotomy area and equipment.Record and document all collections in compliance with facility and regulatory standards.Communicate effectively with patients to ease discomfort and ensure a positive experience.Adhere to infection control and safety procedures at all times.Collaborate with laboratory staff, nurses, and other healthcare professionals to ensure efficient workflow.Report any issues or incidents promptly to the supervisor.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Pune
Good Communication Skills Customer Relationship Upselling Communication Negotiation Skills
We have vacant of 20 Customer Success Executive Jobs in Pune, for Freshers Educational Qualification : B.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma, M.A, M.Com, M.Sc Skill Good Communication in English and Hindi, Customer Relationship, Upselling, Communication, Negotiation Skills etc.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Retention Client Relationship Management Relationship Building Sales Performance Retention Strategies Customer Segmentation Customer Data Analysis Complaint Resolution Upselling and Cross Selling Customer Feedback Sales Collaboration
- Develop and maintain strong, long-lasting relationships with key customers, retailers, and distributors to enhance customer loyalty and satisfaction.- Create and implement customer retention strategies such as loyalty programs, personalized offers, and post-purchase follow-ups to increase repeat business.- Address customer inquiries, complaints, and concerns in a timely and professional manner, working to resolve issues and maintain positive relationships.- Work closely with the sales team to identify new business opportunities, provide customer insights, and support the achievement of sales targets and growth.- Regularly collect feedback from customers about products, services, and overall experience to identify areas for improvement and ensure customer satisfaction.- Gather and analyze customer and market data to provide insights into customer preferences, purchasing behavior, and trends, and inform marketing strategies.- Manage a portfolio of key accounts, ensuring that their needs are met, expectations are exceeded, and the relationship is nurtured for long-term success.- Coordinate with marketing and sales teams to design and implement promotional campaigns and special offers aimed at enhancing customer engagement and driving sales.- Provide customers with up-to-date product information, pricing, and promotional details to enhance their purchasing decisions and experience.- Monitor customer interactions and performance metrics, generating regular reports on customer satisfaction, retention rates, and feedback to share with management.- Collaborate with various departments (sales, marketing, logistics, and finance) to ensure smooth service delivery, order fulfillment, and customer satisfaction.- Educate customers on the benefits and features of FMCG products to enhance their understanding, increase sales, and improve brand loyalty.
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Sales Executive

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Guwahati
Upselling & Cross Selling Sales Target Achievement Customer Relationship Management Negotiation Skills Accessories Knowledge Customer Engagement Problem Solving Active Listening Verbal Communication Stock Management Time Management Record Keeping
- Greet and assist customers entering the showroom, understanding their needs and guiding them to the right product.- Actively drive sales through effective product presentations, cross-selling, and upselling techniques.- Build and maintain strong relationships with new and existing customers.- Follow up with potential customers and convert leads into successful sales.- Stay updated on the latest watch collections, promotions, and any special edition releases.- Assist in maintaining accurate stock levels and display setups within the showroom.- Notify management of low stock or product issues that require attention.- Ensure the showroom is clean, organized, and displays the TITAN brand image professionally.- Take part in visual merchandising to create appealing and attractive displays.- Accurately handle billing, payments, and returns, ensuring a smooth checkout process for customers.- Address customer inquiries, concerns, or complaints with professionalism and prompt resolution.- Actively promote current sales, discounts, or new product launches to increase store traffic and sales.- Work closely with colleagues to ensure a high level of customer service and sales performance.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Patna
Collections Recovery Cash Collection Strategic Communication Convincing Power Credit Control Upselling Outbound Sales BPO Non Voice Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Voice Process Presentation Skills Negotiation Skills BPO Operations Inbound Process Telesales BPO Voice Support BPO Call Center Cold Calling Calling Tele Sales
We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment
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Sales Field Sales Casa Sales Insurance Sales Loan Sales BFSI Sales Sales Officer Senior Sales Officer Area Sales Manager Territory Sales Manager Business Development Manager Sales Development Manager Cold Calling Upselling Cross Selling
contact:- 6352448697* Working on leads provided by firm.*Meeting customers daily.*Achieving targets.*direct channel
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