Ticketing Agent Job Vacancies in Kerala

We are seeking dedicated individuals for the role of Ground Staff in Kochi. This position is ideal for those with a passion for customer service and an interest in the aviation industry. **Key Responsibilities:**- **Customer Assistance:** Greet passengers warmly and assist them with queries during check-in and boarding processes to ensure a pleasant travel experience.- **Baggage Handling:** Safely manage and load luggage onto the aircraft, following strict guidelines to prevent damage and ensure timely departure.- **Ticketing Support:** Help passengers with ticket purchases and modifications, ensuring accurate information is provided to avoid confusion.- **Airport Operations:** Coordinate with various departments to ensure smooth airport operations, from check-in to flight boarding, to maintain overall efficiency.- **Safety Regulations Compliance:** Implement and adhere to safety protocols and ensure that all procedures are followed to guarantee the well-being of passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** Must possess strong verbal skills to clearly convey information and assist passengers effectively.- **Team Player:** Ability to work collaboratively with colleagues to ensure the highest level of service and support during busy travel times.- **Attention to Detail:** Be detail-oriented to manage tasks such as baggage handling and ticketing accurately.- **Problem Solving Abilities:** Be prepared to handle passenger inquiries and issues promptly and efficiently.- **Adaptability:** Must be flexible to work in a fast-paced environment with changing demands and schedules.No prior experience is necessary, making this an excellent opportunity for fresh graduates or individuals seeking to kickstart their careers.

Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per monthWork Environment:Airports (domestic & international terminals)Rotational shifts (day/night)High-pressure and fast-paced environment

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers onboard the aircraft, providing excellent customer service, serving meals and drinks, conducting safety demonstrations, and handling emergency situations. You will also be responsible for assisting passengers with any requests or questions they may have during the flight.To excel in this role, you must have strong communication and interpersonal skills, be well-groomed and professional in appearance, have a positive and friendly attitude, be able to work well in a team

Dear Candidate, Greeting for the day DESIGNATION :- 1.AIR-TICKETING OFFICER2.PASSPORT CHECKING OFFICER3.RESERVATION OFFICER4.RAMP OFFICER 5.DUTY MANAGER 6.CUSTOMER SERVICE ASSOCIATE7.CABIN CREW**SALARY:-30k TO 35k +CAB +MEALS ADVANTAGES- >We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance Engineer Perks : 1.PF + ESI 2.Over Time with Accommodation 3.Good Communication Skills & pleasing personality 4.Educational Qualification : 10th & 12th pass or above

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service and ensuring smooth ticketing processes for travelers. Your responsibilities will include:- **Ticket Booking**: Assist passengers with booking flights by providing accurate information and options based on their travel needs. - **Customer Support**: Respond to inquiries about flight schedules, prices, and policies, ensuring passengers have clear and helpful information.- **Payment Processing**: Handle payments efficiently, ensuring all transactions are secure and accurately recorded, maintaining a high level of confidentiality.- **Issue Resolution**: Address and resolve any issues related to ticketing, such as cancellations or changes, ensuring a positive experience for travelers.- **Documentation**: Prepare and manage travel documents, ensuring all necessary paperwork is complete and compliant with regulations.- **Sales Promotion**: Promote additional services and packages to enhance the travel experience, contributing to the companys sales goals.To succeed in this role, you should have strong communication skills to interact effectively with customers, both in person and over the phone. Attention to detail is crucial when managing bookings and handling payments. A good understanding of ticketing systems and travel regulations is beneficial, although training will be provided. Being adaptable and able to work well under pressure in a busy airport environment is essential. A positive attitude and a commitment to customer service will help you thrive in this position.

Job SummaryAn HR Executive is responsible for managing daily HR operations along with administrative tasks to ensure smooth functioning of the organisation. The role involves recruitment, employee coordination, record management, and office administration.Key ResponsibilitiesHR ResponsibilitiesHandle end-to-end recruitment (job posting, screening, scheduling interviews)Maintain employee records and HR databasesManage onboarding and induction process for new hiresHandle attendance, leave management, and payroll coordinationAssist in performance management and employee engagement activitiesEnsure compliance with company policies and labor lawsAddress employee queries and grievancesAdministrative ResponsibilitiesManage office operations and administrative tasksMaintain office supplies and inventoryCoordinate with vendors and service providersHandle documentation, filing, and record-keepingSupport management with reports and data as requiredEnsure smooth day-to-day office functioningRequired SkillsStrong communication and interpersonal skillsBasic knowledge of HR processes and labor lawsOrganizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Problem-solving and decision-making skillsAttention to detailQualifications10+2Bachelors degree in Human Resources, Business Administration, or related fieldMBA/PGDM in HR (preferred but not mandatory)Experience0-6 years of experience in HR and Administration rolesFreshers with strong HR knowledge can also applySalary Range20,000 - 75,000 per month (depending on experience and company)

As an Air Ticketing Executive, your responsibilities will include coordinating with airlines to book and issue tickets for customers, managing reservations and ensuring accurate data entry of customer information. You will need to have excellent communication skills to interact with customers and airlines effectively. Your job will also require you to handle customer inquiries and complaints with a customer-centric approach, providing them with the necessary information and assistance. You must be able to work well under pressure and manage your time effectively to meet tight deadlines.

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

As an Airport Ticketing Executive, your primary responsibility will be assisting customers with ticketing and booking flights, as well as providing information on flight schedules, pricing, and availability. You will also be responsible for handling customer inquiries, resolving any issues or complaints, and ensuring a smooth and efficient check-in process for passengers.Key skills for this role include excellent communication and customer service abilities, as well as attention to detail and the ability to work well under pressure.

Job Descriptionthe air ticketing agent is responsible for handling all aspects of air travel bookings and ensuring a seamless and efficient experience for clients. this includes gathering customer information, booking flights, issuing tickets, processing payments, and providing customer service before, during, and after travel.key responsibilities of an air ticketing agent include:1. booking and issuing airline tickets for clients based on their travel needs and preferences2. providing information on flight schedules, routes, and airfares.

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport activities. The responsibilities of a Ground Staff include assisting passengers with check-in, luggage handling, and boarding procedures. They also provide information to passengers regarding flights, delays, and other airport services. Other duties may include coordinating with other airport departments to ensure that all operations run efficiently and handling any passenger inquiries or concerns.

We are looking for enthusiastic individuals to join our team as Cabin Crew members in Kochi. This full-time position is ideal for those who have a passion for customer service and enjoy working in a dynamic environment.**Key Responsibilities:**- **Ensure Passenger Safety:** You will be trained to conduct safety demonstrations and ensure that all safety procedures are followed during the flight.- **Assist Passengers:** Your role involves helping passengers with boarding and deboarding, answering queries, and ensuring that they feel comfortable and secure throughout the flight.- **Serve Food and Beverages:** You will be responsible for serving meals and drinks, ensuring that all passengers receive their orders in a timely and courteous manner.- **Maintain Cleanliness:** Keeping the cabin clean and organized is crucial. You will regularly check and tidy the cabin space during the flight.- **Handle Emergencies:** In case of emergencies, you will be trained to follow protocols and assist passengers calmly and effectively.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess excellent communication skills in English and local languages. A friendly and approachable demeanor is essential, as is the ability to work in a team. Being physically fit is important, as the role may involve lifting heavy items and standing for long periods. Previous experience in customer service is a plus, but not mandatory, as freshers are encouraged to apply. A flexible attitude and willingness to work in various shifts are also expected.

- Coordinate the loading and unloading of cargo onto aircraft:Responsible for ensuring efficient and safe loading and unloading of cargo onto aircraft, following all safety and security protocols.- Track and monitor shipments to ensure timely delivery:Monitor the movement of cargo from origin to destination, proactively identifying and resolving any issues that may arise to ensure timely delivery.- Communicate with airlines, freight forwarders, and other stakeholders:Maintain effective communication with all parties involved in the transportation process to coordinate schedules, address any concerns, and provide updates on shipment status.- Prepare and maintain accurate documentation:Ensure all necessary paperwork is completed accurately and in a timely manner to facilitate smooth cargo operations and comply with regulations.- Handle customer inquiries and resolve complaints:Address customer inquiries regarding shipment status, delays, or any other issues promptly and professionally, striving to provide excellent customer service at all times.Skills and Expectations:- Excellent communication skills to interact with various stakeholders effectively.- Attention to detail to ensure accurate documentation and smooth cargo operations.- Ability to work under pressure in a fast-paced environment.- Basic computer skills for tracking shipments and maintaining records.- Willingness to work flexible hours, including evenings and weekends, as needed.

Job SummaryThe Air Ticketing Executive is responsible for handling airline reservations, ticket issuance, fare calculation, cancellations, and customer service. The role involves using Global Distribution Systems (GDS) to provide accurate bookings, resolve travel queries, and ensure customer satisfaction while following airline and regulatory policies. Key Responsibilities Ticketing & ReservationsCreate, modify, and manage PNRsIssue, reissue, revalidate, and cancel airline ticketsCalculate fares, taxes, and surcharges accuratelyHandle refunds and rescheduling requestsCheck flight availability, fare classes, and seat inventory System & GDS OperationsUse GDS systems such as Amadeus / Galileo / SabreUpdate booking details and passenger informationFollow airline reservation rules and ticketing proceduresMaintain accuracy in all system entries Travel Documentation & PoliciesVerify passports, visas, and travel requirementsExplain airline policies, baggage rules, and fare conditionsHandle special service requests (SSR) Customer Service & SalesRespond to customer inquiries via phone, email, or in personProvide professional travel advice and solutionsHandle complaints and resolve booking issues efficientlyUpsell ancillary services (meals, seats, baggage, insurance) Reporting & CoordinationMaintain booking records and transaction reportsCoordinate with airlines and internal departmentsMeet daily productivity and sales targets Required Skills & CompetenciesStrong knowledge of air ticketing & fare rulesHands-on experience with GDS systemsExcellent communication and customer service skillsHigh attention to detail and accuracyAbility to work under pressure and manage multiple bookings Education & Qualifications12th Pass / GraduateCertification in Air Ticketing / Travel & Tourism (preferred)GDS certification (Amadeus / Galileo / Sabre) preferredFreshers with strong aptitude may apply Work RequirementsWillingness to work rotational shifts, weekends, holidaysAbility to meet deadlines and performance targetsProfessional appearance and conduct