As an Air Ticketing Executive based in Kannur, you will play a vital role in the travel industry by assisting customers with their air travel needs. This position is ideal for individuals looking to start their careers in ticketing and travel services, welcoming candidates with varying levels of experience.
Key Responsibilities:
- Ticket Booking: Handle customer requests for flight bookings by accessing the airline reservation system, ensuring accuracy in details such as dates and passenger information.
- Customer Support: Provide support to customers by answering inquiries related to flight schedules, prices, and changes to bookings, ensuring a positive travel experience.
- Documentation: Assist customers with the necessary travel documents and procedures, guiding them through check-in and boarding requirements.
- Problem Resolution: Address any issues that arise during the booking process or travel, working promptly to find solutions and ensure customer satisfaction.
- Collaboration: Work alongside a team of fellow executives to streamline operations and share knowledge about available travel options and special offers.
Required Skills and Expectations:
Candidates should possess strong communication skills to effectively interact with customers. Attention to detail is essential for managing bookings accurately. A problem-solving attitude will help address customer concerns efficiently. Being able to work in a team environment is important, as collaboration with colleagues will enhance service delivery. A willingness to learn about the travel industry is encouraged, regardless of previous experience.
Experience
0 - 6 Years
No. of Openings
95
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Min Age
18 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
Kannur