Telecalling Executive Job Vacancies in Purulia

We are seeking a dedicated Telecalling Executive to join our team in Barabazar. The ideal candidate should have 1 to 7 years of experience and possess excellent communication skills to engage with clients effectively.Key Responsibilities:- **Outbound Calling:** Make calls to prospective customers to promote products or services, capturing their interest and providing detailed information.- **Lead Generation:** Identify potential leads through market research and initial contact, contributing to the sales pipeline.- **Customer Support:** Assist existing customers with queries, ensuring their issues are resolved promptly and satisfactorily.- **Database Management:** Maintain an organized database of customer interactions, updates, and feedback for continuous improvement in communication strategies.Required Skills and Expectations:Candidates must have a graduate degree and demonstrate strong verbal communication skills. A friendly and persuasive demeanor is essential to build rapport with clients. Proficiency in using CRM software for tracking calls and managing customer data is advantageous. A proactive approach to problem-solving and the ability to handle objections effectively will be key to achieving targets. Candidates should be comfortable working in an office environment and be adaptable to a fast-paced atmosphere. Team players who can collaborate and share insights with colleagues will thrive in this role.

About the Role:We are looking for a Female dynamic and enthusiastic Tele Calling Trainer with a passion for communication, grooming, and personal development. If you enjoy mentoring others and have experience in the automotive industry or tele calling domain, wed love to hear from you!Required Skills:Excellent verbal communication and interpersonal skillsProven tele calling experience (preferably in the automotive sector)Strong knowledge of soft skills, grooming, and personality developmentConfident and energetic public speaking and presentation skillsAbility to manage and engage a classroom for 4 hoursQualifications:Experience Graduate in any discipline (Training certifications are a plus)Prior experience in training or mentoring roles preferredWhat We Offer:After completion of the course we provide Experience CertificateSupportive work environmentCompetitive salaryOpportunity to shape the future of automotive professionalsGrowth and learning opportunities within the training and development fieldKey Responsibilities:Conduct engaging tele calling training sessions (up to 4 hours/day) for sales and customer service teams.Train candidates on:Effective tele calling techniquesSoft skills and professional communicationPersonality development and groomingDevelop and deliver customized training content tailored to the automotive industry.Evaluate trainee performance and provide constructive feedback.Create a positive and motivating learning environment.

Hiring for 4 telecaller Jobs in Barabazar, with minimum 1 Year Experience,Required Educational Qualification is : Secondary School with Good knowledge in Tele-caller etc.

Calling and listening to customers questions and concerns, and providing answers or responses (100 to 150 call need to do per day).Provide information about products and servicesReview or make changes to customer requirementsRecord details of customer contacts and actions takenReview and select standard responses for answers or solutionsHandle incoming and outgoing calls, Whatsapp, SMS, Birthday & Anniversary greetingsHandling Social Media Platform Facebook / Instagram /Google ReviewGenerate Reference through Customer Contact.Should have confidence to promote Brand through calling and listing services.Participate in Jewellery Exhibition, customer calling, DSR filled up, explain EMI schemes etcRole: Customer Care ExecutiveFunction Area: Customer Service ManagementQualification: GraduationAge: below 30 yrs.CTC: INR 12,000 to 15,000 per month (CTC negotiable for the right candidate)Job type: full time.Job location: Kolkata- Barabazar