Telecalling Executive Fresher Jobs in Baramunda

We are seeking a female Tele Caller for our office in Baramunda. The ideal candidate should have a positive attitude, strong communication skills, and a willingness to learn.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential clients and customers to promote our services or products, ensuring a friendly and professional demeanor at all times.- **Manage Customer Queries:** Address questions or concerns from customers, providing accurate information and solutions to enhance customer satisfaction.- **Maintain Records:** Keep detailed records of each call, including customer information, feedback, and outcomes, helping the team track progress and improve strategies.- **Follow Up on Leads:** Revisit previous prospects to gauge their interest and encourage them to consider our offerings, contributing to higher sales conversion rates.- **Collaborate with Team Members:** Work closely with other team members to share insights, improve processes, and support overall team goals for performance and productivity.**Required Skills and Expectations:**- **Communication Skills:** Must possess excellent verbal communication skills to effectively convey information and engage with clients.- **Basic Computer Skills:** Familiarity with using computers and common software, as record-keeping and tracking interactions will be done digitally.- **Positive Attitude:** A friendly and energetic personality that fosters positive interactions with potential customers.- **Adaptability:** Ability to learn quickly and adapt to new processes, as well as handle objections and feedback professionally.- **Team Player:** Willingness to collaborate and contribute to a supportive team environment, ensuring collective success.

Key responsibilities:1. Respond to customer inquiries: You will be responsible for promptly and effectively addressing customer questions and concerns via phone, email, or chat.2. Provide product information: You will need to have a good understanding of the company's products and services to assist customers with their queries.3. Resolve customer complaints: Handling customer complaints professionally and finding suitable solutions to ensure customer satisfaction.4. Update customer records: Maintaining accurate and up-to-date customer information in the database.5. Work collaboratively: Coordinate with other team members to ensure efficient resolution of customer issues.Required skills and expectations:1. Excellent communication skills: Strong verbal and written communication skills are essential for interacting with customers effectively.2. Problem-solving abilities: You should be able to analyze customer issues and provide appropriate solutions efficiently.3. Empathy and patience: Demonstrating empathy towards customers and maintaining a calm demeanor while handling complaints.4. Basic computer skills: Proficiency in using Microsoft Office and ability to learn new software quickly.5. Customer-oriented mindset: A focus on delivering exceptional customer service and a willingness to go the extra mile to assist customers.

We are seeking a highly motivated and persuasive Tele-Sales Executive to join our sales team. The role involves reaching out to potential and existing customers over the phone, presenting products or services, answering queries, and closing sales while maintaining strong customer relationships.Key ResponsibilitiesMake outbound calls to potential customers to promote and sell products/services.Handle inbound calls and convert inquiries into sales opportunities.Explain product/service features, benefits, and pricing to customers effectively.Identify customer needs and suggest suitable products/services.Maintain accurate records of calls, leads, and sales in CRM systems.Meet and exceed daily/weekly/monthly sales targets.Build and maintain positive relationships with customers.Handle objections and resolve customer concerns professionally.Work closely with the sales and marketing teams to improve conversion rates.RequirementsProven experience as a Tele-Sales Executive, Telemarketer, or similar sales/customer service role.Excellent communication and persuasive skills (both in English and local language, if required).Strong listening, negotiation, and closing abilities.Basic computer knowledge and familiarity with CRM tools.Ability to work under pressure and achieve targets.High level of self-motivation and resilience.Education & ExperienceMinimum: 12th pass (Bachelors degree preferred).0-2 years of experience in telesales/telemarketing/customer support (freshers can also apply).Benefits (optional to add)Competitive salary with performance-based incentives.Training and career development opportunities.Supportive and energetic work environment.