Array ( [0] => telecalling-executive [1] => malappuram ) Telecalling Executive 10th Pass Fresher Jobs in Malappuram
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Telecalling Executive 10th Pass Fresher Jobs in Malappuram

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Malayalam Call Center
Good speak in malayalam
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Customer Management Customer Relationship Communication Sales Process Strategic Communication Customer Retention Outbound Calling Inbound Calls
Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition
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Salez Work From Home
Daily tasksMalayalam speaking is must- Focus daily on customers from 1 area.- Call customers using the numbers given on the portal for that specified area.- Insist and guide customers to placed order through the Conektr Business app, otherwise punch orders manually at the backend.- Send general broadcast to all customers for the daily offers every day from Conektr messenger.- All products prices are available on app and portal and the broadcast template should be designed accordingly.- On contacting the customer collect customers WhatsApp numbers to add-up to future broadcasting list.- Report daily on following thingso Number of customers contacted.o Customer wise outcome of each call-(ordered or not ordered : if order is punch manually then reason for retailer not placing order on the app : if not ordered then reason for not ordering)
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Telecommunication BPO Sales Cold Calling Call Center Tele Marketing Telesales
Job Openings for 10 Calling Executive Jobs for Freshers in Malappuram, Trivandrum/Thiruvananthapuram, Ernakulam, Thrissur, Kozhikode/Calicut, Kollam, Wayanad, Kasaragod, having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Telecommunication, BPO Sales, Cold Calling, Call Center, Tele Marketing, Telesales etc.
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