The Coordinator & Follow-up Specialist is the person who makes sure that no task given by a manager is forgotten, delayed without notice, or closed without proof. Managers assign the work; this person records it, tracks it, follows up with the people responsible, and reports the exact status every day.Is role ka asli kaam hai pichha karna - politely, daily, and with written proof - jab tak kaam close na ho jaye. The person also analyses the open-task data to show where work gets stuck, who repeatedly misses commitments, and which approvals are holding up dispatch or purchase.Qualification & ExperienceQualification Graduate (B.Com / BBA / B.Sc / any stream). MBA (Operations / General) is an advantage, not a must.Total Experience 3 - 6 years in coordination, follow-up, MIS, operations support, EA / Assistant to Manager, or sales / dispatch coordination.Industry Preference Manufacturing, lubricants, chemicals, paints, auto parts, FMCG distribution. Other industries acceptable if follow-up track record is proven.Languages Hindi and English (spoken and written) compulsory; Punjabi / Marathi useful.Age Group 24 - 35 years (indicative).Daily follow-up discipline with written confirmation of every commitmentRunning a task tracker with owner, target date, status, next follow-up dateExcel: SUMIF / COUNTIF, VLOOKUP / XLOOKUP, Pivot, Filters, Conditional FormattingFirm but polite telephone follow-up; getting specific dates from peopleMultitasking across 3+ bosses without missing deadlinesWillingness to work 30-50 overtime hours / month on pro-rata salaryDaily reporting habit (morning plan / evening MIS)Basic Tally Prime knowledge (ledger, outstanding, sales register)Google Sheets sharing, WhatsApp Business groups, email folders / labelsUse of AI tools (ChatGPT / Gemini / Claude) for drafting and analysisExposure to order-to-dispatch, purchase or production follow-upShield / Galaxy order-to-dispatch flow, BAN, PI, PO process and WhatsApp group structureCompany escalation matrix, TAT policy and report formats Minimum 3 years in a coordination / follow-up / MIS / operations-support role. Evidence of handling task trackers or follow-up registers (mentioned in resume or confirmed on call). Working Excel knowledge (SUMIF, VLOOKUP / XLOOKUP, Pivot) - confirmed by self-evaluation. Comfortable with Hindi and English calls; willing to follow up with plant, vendors and transporters daily. Written confirmation of willingness to work 30-50 overtime hours per month on pro-rata salary.