We are looking for a Guest Service Agent to join our team in Puducherry, India. The ideal candidate should have 3 to 5 years of experience in customer service and be a graduate. This full-time position requires the agent to work from the this role, you will be responsible for ensuring exceptional service for our guests. Key responsibilities include welcoming guests upon arrival, providing them with information about our services, and assisting with check-in and check-out processes. You will also handle guest inquiries and complaints, ensuring they receive timely and effective resolutions. Managing hotel reservations and coordinating with other departments to meet guests' needs will be expect candidates to have strong communication skills, particularly in English, along with a friendly and professional demeanor. You should be detail-oriented and possess problem-solving abilities to handle guest issues promptly. A positive attitude and a willingness to work as part of a team are essential traits for success in this role. Candidates must have the ability to work under pressure while maintaining a high level of service. Being male is a specific requirement for this position, aligning with our team's dynamics. We seek someone who is committed to creating memorable experiences for our guests.