*Key Responsibilities:*1. Technical Services (Hard Services)-Power Supply: DG, UPS, panel boards, earthing, LT panelsHVAC Systems: AHUs, ductable units, VRF/VRV, VFD monitoring-Lift Operations: AMC, safety certificate, routine checks-Fire Systems: Fire alarms, extinguishers, sprinklers, evacuation drills-Plumbing & Water Systems: Pumps, STP/WTP maintenance2. Soft Services-Housekeeping: Daily cleaning, deep cleaning, carpet/marble care-Security: Guard deployment, visitor management, CCTV monitoring-Pest Control: Monthly treatments, food area checks-Pantry Services: Vendor coordination, hygiene, supplies3. Vendor & Asset Management:-Manage AMC vendors, contracts, service SLAs, and renewals.-Maintain updated asset registers with tagging, movement, and disposal history.4. Client/Occupant Coordination:-Act as the SPOC for clients and internal teams.-Handle complaints, walkthroughs, and escalations promptly.-Ensure a safe, clean, and functional environment.5. Team & Shift Management:-Supervise technicians, housekeeping, and support staff.-Prepare duty rosters, manage attendance, and performance.6. Reporting & Documentation-Daily/Weekly checklists, equipment logbooks-Incident reports and escalation matrix-Monthly performance dashboard (energy, complaints, costs)