Support Technician Fresher Jobs in Jaipur

We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of 12th pass. You will be responsible for assisting our customers and ensuring their satisfaction with our products and services.Key Responsibilities:- Answer Customer Queries: Address customer questions and concerns quickly and effectively, ensuring clear communication and resolution.- Provide Product Information: Offer detailed information on products and services to help customers make informed decisions.- Document Interactions: Record customer interactions and feedback in our systems to help improve service and track issues.- Follow Up on Requests: Ensure timely follow-up on customer requests or complaints to guarantee resolution and enhance customer satisfaction.- Maintain Positive Customer Relations: Build strong relationships with customers through courteous and professional communication.Required Skills and Expectations:- Excellent verbal and written communication skills are essential for effectively interacting with customers.- A friendly and patient demeanor is expected, helping to create a welcoming environment for all customers.- Basic computer skills, including familiarity with MS Office and customer management software, are required.- Ability to work under pressure and handle multiple tasks while maintaining attention to detail is important. - A proactive attitude towards problem-solving and a willingness to learn is highly valued. This role is based in the office, and the ideal candidate will be enthusiastic about providing exceptional support to our customers.

We are looking for a Customer Care Executive based in Jaipur. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade. You will play an important role in ensuring customer satisfaction by assisting with inquiries and resolving issues.Key Responsibilities:1. Customer Support: Provide timely and accurate responses to customer inquiries via phone, email, or chat, ensuring a friendly and professional tone in all communications.2. Issue Resolution: Identify and troubleshoot customer problems, guiding them through the necessary steps to resolve issues effectively, which helps in enhancing their experience.

We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Jaipur. This role is ideal for fresh graduates, particularly those with a B.Ed, BDS, B.Pharma, or B.Sc background. The successful candidate will work full-time from our office and must be female. Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or in person, providing accurate and timely information to ensure customer satisfaction.- Resolve Issues: Identify and address customer complaints or issues, working efficiently to find solutions that meet their needs.- Maintain Records: Keep detailed records of customer interactions and transactions, ensuring all information is logged accurately for future reference.- Provide Product Information: Educate customers about our products and services, helping them understand how to utilize them effectively.- Collaborate with Teams: Work with other departments, such as sales and technical support, to ensure all customer needs are met and resolved effectively.Required Skills and Expectations:The ideal candidate must possess strong communication skills to engage effectively with customers. Excellent problem-solving abilities are essential to address and resolve customer issues efficiently. The candidate should have a good understanding of customer service principles and be able to work collaboratively with a team. A positive attitude and a willingness to learn are crucial for success in this role. Basic computer skills will also be necessary for recording and retrieving customer information.

*Technical Support Executive* Jaipur Avenging Security Pvt LtdWe are hiring for the role of Technical Support Executive. Freshers as well as experienced candidates are welcome to apply. Training will be provided for 10 days.*Skills Required:*Basic Excel & formulasInternet surfingClient handlingOperating CRM/software applicationsBasic troubleshooting mindset*Work Responsibilities:*Perform Excel-related tasks and formulasGive software demos to clients via Google Meet or physical meetingsProvide training to clients on our software/productsInstall and configure products/softwareFind bugs/issues in software and prepare reports Experience: Fresher to 1+ Year (All accepted) Location: Jaipur

We are looking for a Back Office Coordinator in Jaipur, India, who will support daily operations and ensure smooth administrative processes. This role is suitable for recent graduates or individuals with up to 2 years of experience.Key Responsibilities:- Administrative Support: Assist with daily office tasks, including data entry and document management, to maintain organized records and ensure efficient operations.- Communication Management: Handle incoming inquiries via phone and email, directing them to the appropriate departments to facilitate timely responses.- Inventory Management: Monitor office supplies and maintain inventory levels, ensuring that necessary materials are available for the team.- Report Generation: Create and distribute reports as needed, helping team members stay informed about project statuses and office needs.Required Skills and Expectations:The ideal candidate should possess excellent organizational skills and attention to detail, enabling them to manage multiple tasks effectively. Strong communication skills, both written and verbal, are essential for interacting with team members and clients professionally. Proficiency in basic computer applications, such as Microsoft Office, is necessary to perform tasks efficiently. A positive attitude and willingness to learn are highly valued, as the role may involve adapting to new responsibilities. We seek a proactive team player who can contribute to a collaborative work environment while ensuring smooth back-office operations.

The Service Coordinator is responsible for managing service requests, coordinating with field engineers or technicians, and ensuring timely resolution of customer service calls. The role involves scheduling service visits, tracking service cases, maintaining communication with customers, and updating service records in the system.Key ResponsibilitiesReceive and log service requests from customers through phone, email, or service portal.Schedule and assign service calls to engineers or technicians.Coordinate with field service teams to ensure timely service delivery.Track open service cases and follow up until closure.Maintain service records, reports, and documentation.Communicate service updates and timelines to customers.Coordinate spare parts availability for service requests.Update service status in CRM or service management systems.Prepare daily and weekly service reports for management.

We are looking for a motivated Sales Coordinator to join our team in Jaipur, India. This full-time role is ideal for fresh graduates who have a keen interest in sales and want to kickstart their careers in a dynamic environment.As a Sales Coordinator, your primary responsibilities will include supporting the sales team, managing customer inquiries, and facilitating communication between departments. You will assist in preparing sales reports and maintaining sales records to ensure accurate and timely information flow. Additionally, you will help organize sales meetings and events, ensuring all logistics are handled smoothly.To succeed in this role, you should have strong communication skills and the ability to work well with others. You must be detail-oriented and organized, as you will be managing multiple tasks and deadlines simultaneously. Good problem-solving skills and a proactive approach will also be key to helping the sales team achieve its goals. A basic understanding of sales processes and customer relationship management will be a plus, though not mandatory.You should be comfortable working in an office environment and be willing to collaborate with your colleagues to provide excellent support to the sales function. This position is only open to male candidates who are eager to learn and grow in a supportive company culture.

Key responsibilities:- Respond to customer inquiries: Interact with customers via phone, email, or in-person to address their questions, concerns, and feedback promptly and professionally.- Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges in accordance with company policies and procedures.- Provide product information: Educate customers on product features, specifications, pricing, and availability to help them make informed purchase decisions.- Handle complaints and escalations: Address and resolve customer complaints, conflicts, or escalations in a timely and effective manner to ensure customer satisfaction and retention.- Maintain customer records: Update and maintain accurate customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis.Required skills and expectations:- Excellent communication skills: Ability to communicate clearly and politely with customers in a professional and friendly manner.- Strong problem-solving skills: Capacity to listen to customer issues, analyze root causes, and provide effective solutions or alternatives.- Attention to detail: Thoroughness and accuracy in processing orders, resolving complaints, and updating customer records to ensure data integrity.- Multitasking abilities: Capability to handle multiple customer inquiries or tasks simultaneously while maintaining quality and efficiency.- Customer-oriented mindset: Dedication to meeting customer needs, exceeding expectations, and building positive relationships through excellent service delivery.

Rotational shiftsRotational WorkPermanent work from home

We are looking to hire more candidates for our Anti-Virus Voice and Chat processes. Please find the requirements and job details below:Eligibility Criteria:- For Freshers:Must be a Graduate (any stream).- For Undergraduates:Must have a minimum of 6 months of documented experience in any domain.Skills Required:- Excellent communication skills both verbal and writtenJob Details:- Job Type: Full-time- Shift: Rotational shifts (Night shifts preferred)- Week Offs: Rotational (5.5 working days/week)- Cab Facility:- Available for both male and female employees after 3 months of training available during darker hours only Salary Structure:- Anti-Virus Voice Process:CTC: 32,000In-hand: 28,800 + 3,200 (variable/incentives)- Anti-Virus Chat Process:CTC: 30,000In-hand: 27,000 + 3,000 (variable/incentives)or *Company:* Teleperformance Jaipur*Job Title:* Technical Support Representative*Location:* Jaipur*Work Schedule:*- Work From Office - WFO only- 5.5 days of working with rotational shifts (majorly night shifts)- 9.5 hours per day, including 1 hour of break- Rotational week-offs- Cabs available both ways for odd hours only ( 50% cost from emp)*Salary and Benefits:*- G + F = 32K (28,800 CTC + 3200 PLI)- G+ 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)- UG + 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)Performance Linked Incentive (PLI) will be added to the salary dependent on KPIs & KRAs like- login hours, attendance, QA score, CSAT- DSAT, etc*Requirements:*- Graduates or UG + 1 yr min expr- Excellent communication skills- Good Technical aptitude- Ability to work in rotational shifts, including night shifts- No leaves allowed for the first three months, except for weekly offs *Relocation Benefits:* Only applicable for out of Jaipur Candidates 14 Days Free Hotel stay (Dual occupancy) One way Travel Ticketor Job Title: Email Support Executive Teleperformance (Jaipur)Company: TeleperformanceLocation: Jaipur (Work from Office)CTC: 36,000 38,000 per month--- About the RoleTeleperformance is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, heres your chance to work with a global leader in customer experience management.--- Key ResponsibilitiesRespond to customer emails with accuracy, empathy, and professionalismResolve queries efficiently and escalate complex issues when necessaryEnsure compliance with quality and process standardsWork closely with internal teams to deliver seamless customer service Salary & IncentivesCTC: 36,000 38,000 per monthIn-hand (Training Period First 3 Months): 30,000Performance Linked Incentive (PLI): Up to 1,000/month based on performance--- Perks & Benefits5-Day working with rotational shifts & week-offsPaid training for smooth onboarding14 days of accommodation + complimentary breakfastTravel reimbursement (Bus/Train/Flight)Health & wellness coverage + employee assistance programCareer growth opportunities with a global brandInclusive & collaborative work culture--- Please NoteNo leaves permitted during the first 3 months of training--- Eligibility CriteriaGraduation (any stream) MandatoryMinimum 1 year of international customer support/customer handling experience (on paper)Strong written communication skillsFlexible with rotational shifts and week-offs

- Answer incoming calls and respond to customer queries: The customer care executive will be responsible for handling incoming calls from customers and providing necessary assistance or information as per the query.- Resolve customer complaints: It will be essential for the customer care executive to address and resolve any customer complaints or issues in a timely and efficient manner to ensure customer satisfaction.- Maintain customer records: The executive will need to maintain accurate and updated customer records for future reference and follow-up.- Ensure customer satisfaction: The primary goal of the customer care executive will be to ensure that customers are satisfied with the service provided and their concerns are addressed promptly.- Assist customers with product information: The executive will be expected to have a good understanding of the products or services offered by the company and assist customers with any information they may require.Skills and Expectations:- Excellent communication skills: The candidate should have strong verbal and written communication skills to effectively interact with customers.- Customer service orientation: A customer-centric approach is essential to ensure a positive experience for customers.- Problem-solving skills: The ability to think critically and resolve customer issues efficiently is crucial in this role.- Patience and empathy: Dealing with customer complaints and concerns requires patience and empathy to understand their perspective and provide appropriate solutions.- Basic computer skills: Basic knowledge of computer systems and data entry is required for maintaining customer records.

Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting solutions that make loved ones feel special. At Giftorious, relationships extend beyond business, making gifting a memorable experience for everyone.Role DescriptionThis is a Chat process, full-time, on-site role located in Jaipur for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, providing top-notch customer support, ensuring customer satisfaction, and delivering exceptional customer service. They will also assist with sales activities and engage in effective communication to address customer needs and concerns.QualificationsCustomer Support, Customer Service, and Customer Satisfaction skillsGood Communication skillsGood English speakingGood interpersonal skills and ability to build relationships with customersAbility to work effectively in a team and independentlyOther detailsSalary : 14,000 per month ( In hand )Working days : Mon - SatJob timings : 10 AM - 7 PMLocation : Mansarovar, Jaipur

Customer Care ExecutiveAnaagat Humanpower Pvt. Ltd.We are seeking Customer Care Executives for various client processes across industries. The role involves handling customer queries, providing accurate information, resolving complaints, and ensuring a positive customer experience across voice, chat, and email support.Qualifications (varied as per process requirements):Minimum 12th pass / Graduate / Post Graduate.Good communication skills in English and Hindi (additional languages will be an advantage).Basic computer knowledge and typing skills.Freshers and experienced candidates are welcome.Candidates with prior BPO/KPO/customer support experience will be preferred for specialized processes.Key Skills: Customer handling, problem-solving, patience, active listening, adaptability, and teamwork.Work Mode: Office-based / Hybrid / Remote (as per clients requirement).Why Join Us?We offer opportunities to work in multiple domains with reputed clients, career growth pathways, and professional training support.

Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.

Opening for Customer Support ExecutiveLocation - Jaipur Experience (Fresher - 3 yrs)SkillsCustomer servicesCustomer SupportCustomer careEducationAny Graduate