Support Technician Graduate Experience Jobs in Bangalore

About the jobCompany Name : Hothur Foundation Location : Cunningham road, Bangalore Experience : 2 to 5 yearsCompany Description Ara Lumiere is a purpose-driven fashion brand that empowers acid attack and burn survivors by providing a platform for creative expression, rehabilitation, and long-term growth. Under the mentorship of Kulsum Shadab Wahab and the Hothur Foundation, the brand transforms lived experiences of trauma into powerful narratives of resilience. Winner of the CNMI Awards 2022 at Milan Fashion Week, Ara Lumiere is committed to ethical manufacturing and eco-friendly materials. Each handcrafted couture piece is created by survivors, with every stitch reflecting healing, transformation, and reclaimed agency. The brand

We are seeking a dedicated Field Engineer to join our team in Bangalore. This role requires a motivated individual with 1 to 5 years of experience in the engineering field. The ideal candidate will be responsible for a variety of tasks related to the installation, maintenance, and troubleshooting of engineering equipment on-site. **Key Responsibilities:**- **Installation of Equipment:** Install and configure engineering equipment at various sites, ensuring all systems are functioning properly.- **Maintenance and Repairs:** Conduct regular maintenance checks and repairs to ensure the longevity and efficiency of installed systems.- **Field Assessments:** Perform on-site assessments to determine the best solutions for specific engineering problems.- **Collaboration with Teams:** Work closely with the engineering and project management teams to understand project requirements and provide technical support.- **Documentation and Reporting:** Keep accurate records of work performed, including maintenance schedules and repair logs for future reference.**Required Skills and Expectations:**Candidates must possess a relevant engineering degree and have strong technical skills. Experience with equipment installation and troubleshooting is essential. You should have good communication skills to interact effectively with clients and colleagues. Attention to detail is crucial for accurate reporting and documentation. Furthermore, problem-solving abilities are key, as you will need to find solutions in real-time during field operations. The role requires a willingness to work full-time from the office and a commitment to delivering high-quality service to our clients.

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours

We are looking for an Email Support Executive to join our team in Bangalore. The ideal candidate will have 2 to 3 years of experience in customer service, particularly in email support. This role requires you to assist customers efficiently and provide accurate solutions to their queries.**Key Responsibilities:**- **Respond to Customer Emails:** You will promptly reply to customer inquiries and concerns via email, ensuring all communications are clear and professional.- **Resolve Issues:** Analyze customer problems and provide effective solutions, maintaining a focus on customer satisfaction and timely resolutions.- **Document Interactions:** Keep detailed records of customer interactions, including queries, issues, and resolutions, to ensure consistency and for future reference.- **Collaborate with Team:** Work closely with other support team members to share insights and improve the overall customer experience, promoting teamwork and communication.- **Follow Up:** Conduct follow-ups on unresolved issues or inquiries to ensure customers receive the support they need and feel valued.**Required Skills and Expectations:**Strong written communication skills are essential for effectively conveying messages and solutions to customers. Familiarity with email support tools and customer management systems is important. The candidate should have a problem-solving mindset, demonstrating patience and empathy when dealing with customer issues. Attention to detail is crucial, as accurate documentation of customer interactions is required. A bachelors degree in B.A or B.B.A is preferred, and the candidate should be comfortable working from the office in a full-time capacity.

The candidates must have skills to do marketing and convert the leads as admissions for all the civil services exam like UPSC KPSC SSC IBPS RRB JE ALP etc. And also to coordinate with the front desk executives for better achievement

WE ARE HIRING INTERVIEW DRIVE Location: Kudlu Gate, Bangalore *Interviews : Going On*Immediate / Date Of Interview : 13 & 14 Feb Time: 9:30 AM 11:30 AM Position: Customer Support Executive (Inbound calls) Eligibility: Male & Female Both Can Apply CTC: Up to 6 LPA + Incentives Experience: 6 Months 5 Years(BPO / Banking / NBFC / Fintech) Immediate Joiners Preferred Walk-in Directly Carry Resume Contact / WhatsApp: 8005930431

Key Responsibilities: Handle inbound and outbound customer calls, emails, and chat queries. Provide accurate information about products/services and resolve issues within definedSLAs. Escalate unresolved issues to the appropriate department and follow up until closure. Maintain detailed records of customer interactions in the CRM system. Coordinate with cross-functional teams to ensure seamless customer experience. Meet daily/weekly performance metrics including response time, resolution rate, andcustomer satisfaction scores Adhere to company policies, shift schedules, and quality standards.Required Skills & Qualifications: 03 years of experience in customer support (freshers can apply). Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and listening skills. Ability to handle high-pressure situations and maintain professionalism. Familiarity with CRM software and ticketing tools is a plus. Willingness to work in rotational shifts and week-offs.

We are looking for a skilled Technical Support Executive with strong expertise in hardware troubleshooting, system diagnostics, and customer support. The ideal candidate should be able to identify, resolve, and document technical issues while delivering excellent communication and customer service.Key ResponsibilitiesProvide L1/L1.5 level technical support for end-users via phone, email, chat, or remote tools.Diagnose and resolve issues related to desktop/laptop hardware, peripherals, networking, and operating systems.Perform hardware troubleshooting such as RAM/HDD/SSD checks, motherboard issues, device replacements, and system performance issues.Install, configure, and maintain Windows OS, device drivers, and required software applications.Handle basic network troubleshooting (LAN, Wi-Fi connectivity, IP configuration, printer sharing, routers).Log, track, and update all support incidents in the ticketing system.Escalate unresolved issues to higher-level support teams as needed.Follow standard operating procedures and ensure minimal downtime for users.Educate users on best practices and preventive maintenance.Maintain documentation for recurring technical issues and solutions.

Being and Samsung Active LED coordinator, Calls to be registered in system and Track the service Engineers.

Looking for customer Support executive(Healthcare Process)Salary upto 4.5LPAHealthcare Process.Purely customer Support - No SalesRotational Shifts(With Night Shift Allowance)Free Meals during shift5 days works,2 Weekly offDoorstep pick and Drop Facility

Desired Candidate Profile:Designation/ Role: Client AssociateExperience: 1 to 3 years experienceLocation: Bangalore / Mumbai / DelhiEducation: Graduate with AFP/CFP/QPFPIndustry: Financial Services / Personal FinanceJob description:Supporting the Client Relationship Manager in identifying client needs and providing them with theright financial planning assistance. Assisting in the management of client portfolios, consisting of Mutual Funds, Portfolio ManagementServices (PMS), Direct Equity, etc. Good understanding of Mutual funds, PMS, and other investment products. Collaborating with various departments within the organization, including Research, Insurance,Financial Planning, and Operations, to ensure timely and accurate responses to client inquiries. Engaging with both existing and prospective clients alongside the Client Relationship Manager andaddressing client inquiries effectively. Providing clients with pertinent information and insights regarding portfolio reviews.

Role:-Sr. Technical Process Executive Are you passionate about providing exceptional Technical Support? Looking to take your career to the next level? This is your chance to be part of a dynamic team!Domain: International Technical Support (Voice Process) Experience: Minimum 1 year in Technical Support (International Voice) Qualification: Any Graduate CTC: Up to 6 LPA + Variables + Allowances Location: Pune Bangalore Hyderabad Work Mode: Work From OfficeWhy Join Us? 5-Day Work Week 2 Rotational Off Days 24/7 Shifts for a Global Exposure Competitive Compensation & Perks Immediate Joining Opportunity

Designation: Customer Success AssociateLocation: BengaluruDepartment: Sales and OperationsAbout the Company:Scott International is an established industrial firm based in Bangalore. We operate across manufacturing, production, procurement, and sales. Our work culture encourages responsibility, ground-level leadership, and coordination between on-site and off-site teams.Job Description:We are looking for a Customer Success Executive to engage with existing clients, guide them in their onboarding journey, and ensure continuous value from our services. This individual will be a key point of contact for customer satisfaction, app usage, and client education.Key Responsibilities: Attend to walk-in clients, present service features, and assist with conversions Support client onboarding and ensure smooth transition into our service ecosystem. Guide customers through app usage and internal process workflows. Build strong, trust-based relationships with active clients. Proactively address customer queries and track engagement.Key Requirements: 2 to 3 years of experience in customer success or account management. Excellent verbal and written communication. Strong interpersonal skills and ability to teach/support clients.Candidate Expectations: Must be approachable, solution-oriented, and committed to customer retention. Comfortable with SaaS platforms or service-based product environments. Educational Qualification (Preferred): Bachelors degree in Business, Marketing, or Customer Management

Develop and maintain strong relationships with key customers and stakeholders. Ensure to contact clients in timely manner and assist them in booking the slots. Resolving Clients queries and assist them accordingly. Acting as a bridge between the clients and other departments. Use CRM software (e.g., Salesforce, HubSpot, Zoho) to manage customer interactions, track engagement, and maintain updated client records. Analyze customer data to identify trends, opportunities, and areas for improvement. Collaborate with sales, marketing, and customer support teams to enhance the customer journey. Create and implement customer retention strategies and loyalty programs. Handle customer inquiries, complaints, and escalations in a timely and effective manner. Monitor customer satisfaction through surveys, feedback, and analytics. Provide regular reports and insights to senior management on CRM performance. Assist with onboarding new customers and ensuring a smooth transition through different stages of the customer lifecycle.

Hiring for B2B Sales and Customer Support1+ year experience (Sales background)Hindi and English mandatory6 days working,1 rotational week offImmediate joiners preferableSalary - 20K CTC To 30K CTCJob location: Marathahalli, BangaloreNote - If you have knowledge of Electronic Vehicle (30K CTC)

Job Responsibilities: Drive all post-sales customer engagements to success Drive continuous improvement of customer experience Act as the first point of contact for support Build and expand a robust support team Consistently work on recording feedback via client surveys and make maximum use of feedback to bring changes Collaborate with internal partners in Sales, Marketing, Product, etc. Support revenue through cross-sell and up-sell activities Drive new business growth through referral activity and client advocacy Effectively manage the lifecycle of Customer Success Activities, from onboarding & and training to customer support Engage in maximum review of support operations via analytics, documentation, reports and metrics Effectively communicate review outcomes to strengthen the team and operations Attract and retain high potential individual contributors into team

Nature of Work: Managing complete customer life cycle pertaining to purchase of property with LW. Qualification: Any Bachelor Degree Skills required: Excellent communication skill in English and Hindi + 1 local language, MS office Work Experience: Minimum 1 year in the relevant field Roles and Responsibilities Documentation: Maintaining customer database (address, contact details, KYC documents, etc...) Preparing and execution of agreement, Tripartite agreements, NOC and other related documents Customer Query management : Responding to customer queries related to project, status of unit, accounts Responding to customer queries related to legal documentation in coordination with legal team Responding to queries raised by financial institution on legal documentation in coordination with legal team Financial Institutions : Coordination with banks for approval of projects for home loan Execution of documents related to project approval Assis ng customers with respect to sanction of loan and disbursal of payment Payments : Projecting receivables Notifying customers regarding upcoming payment milestone in coordination with Project team Sharing statement of account Sending Demand note on completion of milestone Coordination with banks for disbursal of payment Follow up on payments Sending receipts on receiving the payments Sending interest note for delayed payments Sharing statement of account Updates: Sending monthly project update to customers Providing unit update to customer as and when required Handovers: Checking units for handover readiness in coordination with projects team Hanover of unit to respective home owners Assis ng customers in registration of their homes in coordination with legal team

Outbound Calling: Make outbound calls to prospective clients to introduce our real estate services and properties. Follow up on leads generated through various marketing campaigns and events. Client Interaction: Handle incoming calls and inquiries from potential clients. Provide detailed information about available properties, pricing, and features. Address client questions and concerns in a professional and timely manner. dentify and qualify potential clients who are interested in buying, selling, or renting properties. Schedule appointments for property viewings and consultations with the sales team. Database Management: Maintain an updated and organized client database. Record all client interactions, inquiries, and follow-ups accurately in the CRM system. Market Research: Stay updated on the latest market trends, property values, and competitor activities. Provide clients with relevant market insights and information. Collaboration: Work closely with the sales and marketing teams to develop effective strategies for lead generation. Participate in team meetings and contribute to the development of sales plans and targets.

Industry- Fintechcandidate must know Hindi and English language.Job Description: Manage Incoming mails and outbound calls to resolve queries to perfection. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers

Job Description Ground Team (Field Engineers) Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile. Communication: Average English and good at Hindi or Local Language Location: Delhi-South Ex, Noida-Sec 15, Gurgaon-Sec 14, Mumbai-Khar West, Thane West, Pune- Chinchwad, Hyderabad- Ameerpet, Bangalore- Marathalli, Chennai-T. Nagar Package: INR 19000 21000 CTC Per Month Plus Conveyance as per Policy + Insurance Experience: 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories) Roles and Responsibilities: Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients. This role is critical for ensuring that the organization's end-users have great experience with brand representative. The field engineer will visit PUDO twice in a day to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day. Must Have: 2-wheeler with a valid license. Open for field profile.