Support Technician Female Graduate Jobs in Bangalore

Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager

Being and Samsung Active LED coordinator, Calls to be registered in system and Track the service Engineers.

Develop and maintain strong relationships with key customers and stakeholders. Ensure to contact clients in timely manner and assist them in booking the slots. Resolving Clients queries and assist them accordingly. Acting as a bridge between the clients and other departments. Use CRM software (e.g., Salesforce, HubSpot, Zoho) to manage customer interactions, track engagement, and maintain updated client records. Analyze customer data to identify trends, opportunities, and areas for improvement. Collaborate with sales, marketing, and customer support teams to enhance the customer journey. Create and implement customer retention strategies and loyalty programs. Handle customer inquiries, complaints, and escalations in a timely and effective manner. Monitor customer satisfaction through surveys, feedback, and analytics. Provide regular reports and insights to senior management on CRM performance. Assist with onboarding new customers and ensuring a smooth transition through different stages of the customer lifecycle.

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Role and ResponsibilitiesCommunicationResponsible for handling all customer enquiries over telephone and email.Ensure all enquiries are responded to on the same working day.Customer ServiceProvide information in a calm and patient manner.Capture the requirements and avoid confusion on the booking calendar.Reduce the number of missed calls. (No Missed Calls Should be there in the EOD)Conversion RatioRatio of enquiries received and confirmed bookings.Upsell wherever possible. Provide alternatives to customers.Able to negotiate and close the deal.Database (Kylas CRM)Responsible for maintaining a database of all such enquiries.Keep track of regular bookings. Maintain a database of all regulars for the various activities.Track and update the birthday booking calendar. Ensure a separate database is maintained.Coordination - EventsEnsure that all the stakeholders or other departments are informed and so that their contribution is on time for all the events. Avoid any communication gaps/complaints.Qualifications and Education RequirementsExcellent communication skills with a super positive attitude.Preferred Skills Interpersonal skills Customer orientation Teamwork Communication skills Maintain quality Takes Initiative Attention to details

Position: Customer Support ExecutiveLocation: BangaloreWe are seeking a dedicated Customer Support Executive to join our team in Bangalore. As the main point of contact for student queries regarding our online baking courses, you'll play a crucial role in ensuring immediate issue resolution. Familiarity with the website's backend is essential to address and troubleshoot efficiently. If you have a passion for customer satisfaction, excellent communication skills, and the ability to grasp technical aspects, we'd love to hear from you.

1. Develop a pipeline of qualified leads through networking and marketing activities2. Source new event venues and vendors, onboard them, and draft and execute contracts. Manage relationships and maintain listings data for existing venues and vendors3. Utilize strong prospecting skills to identify new vendors, venues, and key decision-makers4. Refine the company's sales strategy and business development plan5. Perform cold calls, arrange appointments with key decision-makers, and conduct meetings6. Manage the expo business7. Maintain contact with old clients to retain them and manage the current clients' requirements8. Reach out to prospective clients and work on acquiring new ones9. Take prime responsibility for client management and client onboarding10. Submit end-of-week progress reports to the company CEO detailing the week's activities, results, and plans

Looking for Receptionist And Service Coordinator, Freshers can apply

Customer Support & interactions Collect the Data Quote to customer Validate Customer requirements Please the Order internally Update the StockRequest the stockRental Support Software support resolve the issue

CUSTOMER RELATION EXECUTIVE Routinely call customers to obtain their feedback regarding pre & post sales & service experiences. Register Dealer Sales / Service complaints from customers if any in guidance with CRM. Handle / Assist customers on basic Sales or Service issues under guidance of CRM (both dealer VOC & HYUNDAI VOC) Alerting CRM about potential HYUNDAI VOC. Understanding or analyzing probable ECDR cases through Post Sales or Service follow up. Reporting probable ECDR cases to CRM Register feedback & concerns collected by Sales & Service department in DELITE. Customer information collection through Web / media / blog related to sales, enquiry, service or product. Handle & resolve concern immediately in case of minor issues in sales or service.Contacting customers for Post sales & post service follow ups. VOC registration in case of dissatisfied customers. Updating & maintenance of CR reports. Analyze PSF call details & provide qualitative information to CRM & CRM Usage of DLITE tool for enquiry management, Appointment, MRS, PSFU Sales & Service. Register breakdown request in DELITE & assist the customer.

Candidate must have two wheeler, Focus on client database, office maintenance, mailing, calling, transportation in-charge, billing in-charges