Telecalling Executive || Freshers & Experienced

  • icon job experience 0 - 1 Years
  • icon job opening 500 Openings
  • icon salary 2.0 - 2.3 Lac/Yr
  • icon job posting Posted 46 days ago
  • Online interview Online interview
  • icon job location Lucknow

Job Description

We are looking for a dedicated Calling Executive to join our team. This is a full-time position based in Lucknow, with the opportunity to work from home. The ideal candidate is a female with minimal to no experience, preferably a 12th-grade pass.

**Key Responsibilities:**

- **Making Outbound Calls:** You will be responsible for reaching out to potential clients or customers to promote our services or gather information. Effective communication is essential in this role.

- **Handling Customer Queries:** You will address and respond to customer inquiries and provide accurate information. This enhances customer satisfaction and helps build lasting relationships.

- **Maintaining Call Logs:** You must keep detailed records of each call. Accurate logging is vital for tracking communication and following up effectively.

- **Meeting Daily Call Targets:** You are expected to achieve specific call targets set by the management. This requires consistency and dedication to meet daily goals.

- **Providing Feedback:** Sharing insights or suggestions based on customer interactions is important. Your feedback can help improve processes and service quality.

**Required Skills and Expectations:**

- **Excellent Communication Skills:** A strong command of spoken language is necessary to convey information clearly and professionally.

- **Basic Computer Knowledge:** Familiarity with using computers and software for logging calls and managing data is essential.

- **Self-Motivated:** You should be able to work independently, manage your time efficiently, and stay focused while working from home.

- **Positive Attitude:** A friendly and positive demeanor is important for building rapport with customers and ensuring a pleasant calling experience.

This role is a great opportunity for those looking to start their career in customer service.
  • Experience

    0 - 1 Years

  • No. of Openings

    500

  • Education

    12th Pass

  • Role

    Calling Executive

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

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