Telecalling Executive || Freshers & Experienced

We are looking for a dedicated Calling Executive to join our team. This is a full-time position based in Lucknow, with the opportunity to work from home. The ideal candidate is a female with minimal to no experience, preferably a 12th-grade pass.

Key Responsibilities:

- Making Outbound Calls: You will be responsible for reaching out to potential clients or customers to promote our services or gather information. Effective communication is essential in this role.

- Handling Customer Queries: You will address and respond to customer inquiries and provide accurate information. This enhances customer satisfaction and helps build lasting relationships.

- Maintaining Call Logs: You must keep detailed records of each call. Accurate logging is vital for tracking communication and following up effectively.

- Meeting Daily Call Targets: You are expected to achieve specific call targets set by the management. This requires consistency and dedication to meet daily goals.

- Providing Feedback: Sharing insights or suggestions based on customer interactions is important. Your feedback can help improve processes and service quality.

Required Skills and Expectations:

- Excellent Communication Skills: A strong command of spoken language is necessary to convey information clearly and professionally.

- Basic Computer Knowledge: Familiarity with using computers and software for logging calls and managing data is essential.

- Self-Motivated: You should be able to work independently, manage your time efficiently, and stay focused while working from home.

- Positive Attitude: A friendly and positive demeanor is important for building rapport with customers and ensuring a pleasant calling experience.

This role is a great opportunity for those looking to start their career in customer service.

• Experience

  0 - 1 Years

• No. of Openings

  500

• Education

  12th Pass

• Role

  Calling Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home