188

Support Executive Fresher Jobs in Delhi

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Fresher hiring for Customer Support Executive

Orionin A.H.T. Services Pvt Ltd

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Delhi
Customer Service Customer Handling
As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and providing exceptional service. Your role is crucial in ensuring customer satisfaction and loyalty.Key Responsibilities:1. **Assist Customers**: Provide support to customers through phone, email, or chat, addressing inquiries and resolving issues promptly and effectively.2. **Record Keeping**: Maintain accurate records of customer interactions, including complaints and feedback, to improve our services and products.3. **Product Knowledge**: Understand our products and services to offer accurate information and guidance, helping customers make informed decisions.4. **Problem Solving**: Identify and troubleshoot customer problems, escalating complex issues to the relevant department when necessary to ensure timely resolutions.5. **Follow-Up**: Ensure customer queries are resolved by following up on outstanding issues and providing updates to customers regarding their concerns.Required Skills and Expectations:Applicants should have completed at least the 12th grade and possess strong communication skills in both spoken and written English and Hindi. A positive attitude and willingness to help others are essential. Being patient and empathetic towards customers, especially in challenging situations, is key to success in this role. Additionally, candidates should be adaptable, able to work well in a team, and manage their time efficiently to meet customer demands in a fast-paced environment. Previous experience is not required but any background in customer service will be an advantage.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • Fresher
  • 4.3 Lac/Yr
  • Delhi
Ground Staff Activities Ground Handling Ground Management Air Ticketing Good Communication
Key Responsibilities:1. Respond to customer inquiries: Answer customer queries and provide support regarding ticket purchases, cancellations, and other related issues.2. Resolve customer complaints: Address and resolve customer complaints in a timely and professional manner to ensure customer satisfaction.3. Process ticket orders: Assist customers in booking tickets, processing payments, and issuing tickets for events or travel.4. Coordinate with internal teams: Collaborate with other departments to ensure smooth ticketing operations and resolve complex customer issues.5. Maintain accurate records: Keep detailed records of customer interactions, transactions, and issues for future reference and analysis.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and internal teams, both verbally and in writing.2. Customer service orientation: A focus on providing excellent customer service and resolving customer issues with empathy and professionalism.3. Attention to detail: Ability to accurately process and record ticket orders, payments, and customer information.4. Problem-solving skills: Capable of analyzing customer concerns and finding effective solutions to meet their needs.5. Ability to work under pressure: Ability to handle high volumes of customer inquiries and resolve issues promptly in a fast-paced environment.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • New Friends Colony Delhi
Technical Customer Support IOT Engineer SCADA PLC Electronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated
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  • Fresher
  • Delhi
Customer Support Human Resource Executive
As a Customer Support Leader, you will play a crucial role in ensuring our customers receive the best support and service. Your work will help build customer loyalty and satisfaction while guiding the support team to perform at their best.**Key Responsibilities:**- **Respond to Customer Inquiries:** Quickly and professionally handle questions and issues raised by customers through various channels, ensuring they receive timely help.- **Lead the Support Team:** Train and manage team members, providing guidance and support to enhance their performance and customer interaction skills.- **Monitor Customer Feedback:** Regularly review customer feedback and reports to identify areas for improvement, ensuring we continuously enhance our service quality.- **Create Support Documentation:** Develop helpful guides and FAQs that assist both customers and team members in resolving common issues efficiently.- **Collaborate with Other Departments:** Work closely with product and sales teams to ensure a seamless customer experience and to relay customer insights that can inform improvements.**Required Skills and Expectations:**- Strong communication skills are essential, as you will need to clearly express solutions to customers.- A friendly and empathetic attitude is important to connect well with customers and understand their needs.- Basic computer skills and the ability to learn new software quickly are necessary for managing customer interactions effectively.- Candidates should display a proactive approach to problem-solving and the ability to think on their feet.- Flexibility and adaptability in a fast-paced environment are crucial, along with a commitment to maintaining a positive customer experience.
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  • Fresher
  • 3.5 Lac/Yr
  • Palam Delhi
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication
Job Title: Ticket Support ExecutiveCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Ticket Support Executives for IGI Airport, New Delhi. This role is ideal for freshers who want to start their career in the aviation and ticketing sector.Key Responsibilities:Assist passengers with ticket booking and reservationsHandle ticket cancellations, rescheduling, and modificationsProvide fare details and travel information to customersManage customer queries related to tickets and flightsEnsure accurate data entry and maintain recordsCoordinate with airlines and internal teamsRequired Skills:Good communication skillsBasic computer knowledgeCustomer handling and problem-solving skillsAttention to detailPositive attitude and willingness to learnInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027contact person : 7982271981
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Manager Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
The Airport Manager will oversee the daily operations of the airport in Bhubaneswar, India. Responsibilities include ensuring smooth functioning of airport facilities, managing airport personnel, coordinating with airlines and ground staff, and ensuring compliance with safety regulations. The ideal candidate should have a 10th pass education with 0-5 years of experience in airport operations, excellent communication skills, strong leadership abilities, and the ability to work effectively under pressure in a fast-paced environment. This full-time position requires the candidate to work from the office and handle various administrative tasks to ensure the efficient operation of the airport.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Professional Communication Inbound Process Microsoft Excel Customer Care Presentation Skills Domestic BPO
*JOB Description with PROCESS* *Process - PNB Inbound (Customer service)*12th pass*Excellent communication in english* Day shift 10:00 am to 7:00 pm.Sunday fixed off.Fresher and Experience - 18k in-hand.If you have any reference, please share it on the number given below.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
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  • Fresher
  • 1600/Yr
  • Delhi
Sales Technical Sales
Company: Carnivore StyleLocation: Work From Home (Remote)Employment Type: Full-TimeMonthly Salary: $1,200 $1,600 USD (depending on experience)About the RoleCarnivore Style is looking for a detail-oriented Sales Support Virtual Assistant to help streamline our sales operations. This role involves assisting the sales team, maintaining records, and ensuring smooth communication with clients.ResponsibilitiesAssist the sales team with follow-ups and client communicationManage sales records, CRM updates, and data entryPrepare sales reports and summariesCoordinate meetings, calls, and schedulesSupport with lead research and qualificationPerform general administrative tasks related to sales operationsRequirementsStrong written and verbal communication skillsGood organizational and time-management skillsAbility to work independently and meet deadlinesFamiliarity with CRM systems, Google Workspace, and Excel/Sheets (or willingness to learn)Reliable internet connection and home workstationPrior experience in sales support or virtual assistance is a plusBenefitsFully remote positionFlexible working hoursGrowth opportunities within the companyCollaborative and supportive team environmentHow to ApplySend your application letter to our Careers page by searching on google Carnivore Style and check out our online community of meat lovers!*** Due to the large volume of applications, we will only contact those who qualify for the positions they applied for.Please be aware that we do not respond to job application inquiries sent via our social media accounts. All communication from us will be through email.If you do not hear back from us, feel free to re-apply after six months for another suitable position within our company. ***
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Jahangir Puri Delhi
Basic Computer Good Communication Skills Internet Explorer
Job DescriptionWe are a growing wholesale business dealing in customized wall clocks, based in Chandni Chowk, Delhi. We are looking for a smart, responsible, and well-spoken Female Backend Sales Executive who can manage online customer data, handle inquiries, and generate sales through calls and WhatsApp.This role is crucial for managing backend operations, customer communication, and order coordination.Key Responsibilities Extract and generate potential customer data from online sources (Google, B2B platforms, social media, etc.) Call potential and existing customers to explain products and generate sales Handle incoming inquiries from calls, WhatsApp, and other online platforms Regularly follow up with customers to close deals Coordinate with customers regarding customized orders Track customer orders from confirmation to dispatch Maintain proper records of customer details, follow-ups, and order status Ensure customer satisfaction through timely communication Support the business owner in backend sales operations________________________________________Required Skills & Qualifications Female candidate preferred Minimum 1 year experience in backend sales / telecalling / customer support (preferred) Good communication skills in Hindi & basic English Confident in handling customer calls and WhatsApp conversations Basic knowledge of MS Excel / Google Sheets Ability to manage multiple customers and follow-ups Organized, disciplined, and target-oriented Experience in wholesale, customized products, or B2B sales will be an advantage
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  • 0 - 1 yrs
  • Saket Delhi
Social Media Expert Multi-tasking Problem Solving Good Communication Skills Team Collaboration
- **Key Responsibilities:**1. Handle incoming customer inquiries and provide accurate information: As a Customer Support Executive, you will be responsible for answering phone calls, emails, and messages from customers and addressing their queries in a prompt and professional manner.2. Assist customers with product-related issues: You will need to have a good understanding of the products or services offered by the company in order to troubleshoot and resolve any issues that customers may be facing.3. Process orders and returns: It will be your responsibility to assist customers with placing orders, processing returns, and ensuring that their transactions are completed smoothly.4. Maintain customer records: You will need to update customer information and interactions in the company's database to ensure accurate record-keeping and seamless communication with customers.- **Required Skills and Expectations:**1. Excellent communication skills: The ability to communicate effectively with customers is essential for this role.2. Strong problem-solving skills: You should be able to think on your feet and come up with solutions to customer issues quickly and efficiently.3. Patience and empathy: Dealing with customer complaints and frustrations requires a high level of patience and empathy.4. Basic computer skills: Proficiency in using basic computer applications and CRM software is necessary for this role.
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  • 0 - 1 yrs
  • Preet Vihar Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Handling Customer Support Customer Management Cold Calling
Job Title: BPO TelecallerCompany: Hindusthan Wellness Pvt. Ltd.Location: Preet Vihar, DelhiSalary: 12,000 15,000 (In-Hand)Job RoleMake outbound calls to customersExplain health check-up packages and servicesHandle basic customer queriesMaintain call records and follow-upsSupport team in achieving targetsRequirements12th Pass / GraduateGood communication in Hindi (Basic English preferred)Freshers & Experienced both can applyJob TypeFull TimeDay ShiftContact / Apply
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  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Female
  • Delhi
Customer Relationship Customer Service Customer Care Customer Support Customer Handling
As a Customer Support Executive, you will be responsible for assisting customers with their inquiries and issues in a timely and professional manner. Your key responsibilities will include answering phone calls, responding to emails, and resolving customer complaints efficiently.You will need to possess excellent communication skills, both written and verbal, in order to effectively interact with customers and provide them with accurate information. Strong problem-solving skills are also necessary to address customer concerns and find appropriate solutions.Additionally, attention to detail is essential to ensure that all customer information is properly documented and managed. As a female candidate with at least a 10th pass education, you should be able to work well under pressure and maintain a positive attitude when dealing with challenging situations.Overall, the ideal candidate for this role will be a proactive and customer-focused individual who is dedicated to providing exceptional service to all customers.
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  • 0 - 4 yrs
  • Female
  • Delhi
Communication Client Support Executive
Were Hiring Work From Home Opportunity Company: Pearlvista Private LimitedRole: Client Support ExecutiveMonthly Pay: 10,000Work Mode: Work From HomeWorking Hours: 9 hours a dayWeekly Off: 1 dayRequirements: Your own laptop A dual-SIM mobile phone We will provide a SIM with internetWhat youll do: Call clients who registered for the Pearl Farming Clarification Webinar Confirm their registration Explain why attending the webinar helps Answer basic questions For clients opting for our two-day offline course (about 3 weeks after the webinar), guide them on nearby stay and travel options. No booking work is involved. Update all work in an online Excel sheetAbout Us:Pearlvista works in freshwater aquaculture pearl cultivation and conducts webinars and training programs across India.If youre interested, share: Full Name Place A recent clear photo (not a passport photo)
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  • 0 - 5 yrs
  • 10.0 Lac/Yr
  • Delhi
Tele Caller Business Process Outsourcing BPO Operations Hindi BPO BPO Sales Domestic BPO
Bhartiya Airways BPO Customer Support Executive (Voice/Non-Voice) Job DescriptionAbout the CompanyBhartiya Airways is a travel and aviation services provider offering domestic and international flight bookings, tour packages, corporate travel solutions, and 247 customer support.Job Title: Customer Support Executive BPO (Voice / Non-Voice)Department: Customer Service / OperationsLocation: Gurgaon/Delhi (or as applicable)Employment Type: Full-TimeKey ResponsibilitiesHandle inbound & outbound calls related to flight bookings, rescheduling, refunds, cancellations, and travel inquiries.Respond to customer queries via chat, email, and phone with accuracy and professionalism.Assist customers in resolving ticketing issues, payment concerns, or documentation requirements.Maintain customer interaction records in CRM systems.Explain airline policies, baggage rules, travel guidelines, and fare conditions.Coordinate with internal teams and airline partners to process customer requests.Ensure high customer satisfaction with timely and effective problem resolution.Follow standard operating procedures (SOPs) and achieve daily/weekly performance targets.Skills RequiredExcellent communication skills in English & Hindi.Good listening and problem-solving abilities.Basic computer proficiency (MS Office, CRM tools).Customer-centric approach with patience and empathy.Ability to work in rotational shifts (including weekends/holidays).Knowledge of travel/airline industry is a plus.Eligibility CriteriaEducation: 12th Pass / Graduate.Experience: 03 years in BPO/Customer Service (Freshers welcome).Age: 1835 years.Immediate joiners preferred.Salary & BenefitsSalary: 35,000 70,000 per month (depending on experience & profile).Incentives/Performance bonuses.Paid training.Travel industry perks (discounted tickets/offers).Growth opportunities within the company.Work Environment6-day working with rotational shifts.Office-based / Hybrid options (as per company policy).Supportive team and professional work culture.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Mahipalpur Delhi
Communication Skills Customer Support
*Hiring for customer service profile*Salary - 20k with compliance - for experience For fresher - 13k-15k Job location - Mahipalpur Key ResponsibilitiesHandle inbound and outbound calls related to pickup, delivery, delays, and shipment status.Resolve customer issues promptly and professionally, ensuring high customer satisfaction.Coordinate with warehouse, delivery partners, and operations teams for timely closures.Track and update shipment status in the system (CRM/ERP).Escalate pending/critical issues to the concerned team.Maintain daily reports of customer interactions and resolutions.Ensure compliance with company service standards and SOPs.RequirementsMinimum 6 months to 2 years of experience in customer support, preferably in logistics/courier/e-commerce.Strong verbal and written communication skills.Ability to handle pressure and manage high call volumes.Knowledge of shipment tracking, RTO, NDR, escalation handling will be an advantage.Basic computer skills (MS Office, CRM tools).
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Delhi
Knowledge Of CRM or Ticketing Systems Is An Advantage. Proficiency in MS Office Google Docs Email Platforms
Handle customer queries and complaints via email in a timely manner. Draft clear, professional, and empathetic responses to customer issues. Escalate complex issues to higher support teams when required. Maintain records of customer interactions using CRM/email ticketing systems. Follow up to ensure customer satisfaction and resolution. Achieve daily targets for response time and quality.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Ground Staff Customer Sales Executive Customer Support Executive Content Designer Cabin Crew Ground Handling Staff
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Problem Solving Airport Supervisor Airline Operations Airport Operation Aviation Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Airport Staff Ground Staff Cabin Crew Air Hostess Air Ticketing Flight Attendant Fresher Airline Airlines Cabin Crew Air Ticketing Agent Airport Ticketing Airport Cargo Airport Ramp
- Supervise daily operations at the airport: The airport supervisor is responsible for overseeing the smooth functioning of daily operations at the airport, ensuring that all processes are carried out efficiently and effectively.- Manage airport staff: The supervisor is expected to manage and coordinate the activities of airport staff, including ground staff, cabin crew, air hostesses, and flight attendants. This involves delegating tasks, providing guidance and support, and ensuring that all staff members are working together cohesively.- Handle passenger support and customer service: The airport supervisor must ensure that passengers receive high-quality support and customer service throughout their travel journey. This includes addressing passenger inquiries, resolving issues, and ensuring a positive experience for all travelers.- Ensure airline operations run smoothly: The supervisor is responsible for ensuring that airline operations run smoothly, including coordinating with airline staff, managing flight schedules, and overseeing all aspects of ground operations.Required skills and expectations:- Strong problem-solving skills: The airport supervisor should have the ability to quickly identify and resolve issues that may arise during daily operations.- Excellent communication skills: Good communication is essential for effectively managing staff, coordinating with airline personnel, and providing top-notch customer service.- Ability to work well under pressure: The airport environment can be fast-paced and demanding, so the supervisor must be able to remain calm and focused in high-pressure situations.- Basic understanding of airline operations: While prior experience is not required, a basic understanding of airline operations and airport procedures is beneficial for this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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