191

Support Executive Fresher Jobs in Delhi

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team. This role is ideal for individuals who are eager to assist customers and solve their inquiries from the comfort of their home. Whether you're a fresh graduate or have some experience, we welcome your application.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will handle various customer questions through phone, email, or chat, ensuring they receive accurate and timely responses.n n- Problem-Solving: Address customer issues effectively by understanding their concerns and providing appropriate solutions.nn- Maintaining Records: You will keep detailed records of customer interactions and transactions to ensure a smooth workflow and help in follow-ups.nn- Collaborating with Teams: Work closely with other team members to ensure a seamless customer experience and resolve any escalated issues.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills in English and a friendly demeanor when interacting with customers. A basic understanding of computers and the ability to navigate different software applications are essential. You should be a proactive learner with a positive attitude, willing to adapt to various customer needs. We value teamwork, so reliability and the ability to collaborate with colleagues are important qualities for this role. An eagerness to grow and learn from feedback is also highly encouraged.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Ground Operation Aviation Ground Manager Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Good Communication Skills Airport Manager Airport Representative Airport Ticketing Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Ground Staff Air Pollution Control Air Ticketing Associate Air Ticketing Agent Air Charter Operation Air Cargo Air Freight
We are seeking a dedicated Airport Manager to oversee operations at our Delhi airport. This role is suitable for individuals with 0 to 5 years of experience and requires a minimum education of 12th pass. nnKey Responsibilities:nn1. Operational Management: Ensure the airport runs smoothly on a daily basis. This includes monitoring flights, managing staff, and handling emergencies effectively.nn2. Customer Service Excellence: Provide high-quality service to passengers. You will address customer inquiries and resolve any issues that arise, ensuring a pleasant airport experience.nn3. Staff Coordination: Manage teams working in various departments. This involves scheduling shifts, training new employees, and fostering a positive work environment.nn4. Safety Compliance: Implement and regularly review safety protocols to guarantee the security of passengers and staff. Regular training and drills will be part of this responsibility.nn5. Collaborative Work: Coordinate with airlines, government agencies, and other stakeholders to ensure regulations and policies are followed effectively.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and the ability to work under pressure. Strong organizational skills are essential for managing multiple tasks simultaneously. A team-oriented mindset is crucial, as you will collaborate regularly with various departments. A proactive attitude towards problem-solving and decision-making will help ensure the airport operates efficiently. Flexibility to work various shifts, including weekends and holidays, is expected in this full-time role.
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  • Fresher
  • Laxmi Nagar Delhi
Customer Relationship Customer Service Customer Care Outbound Calling Customer Handling Customer Management International BPO Cold Calling Customer Communication Customer Support Call Center
URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam
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  • Fresher
  • 1.3 Lac/Yr
  • Laxmi Nagar Delhi
Customer Calling Customer Relationship Customer Care Customer Service Customer Support
We are looking for a Customer Support Executive to join our team in Laxmi Nagar, New Delhi. The candidate will be responsible for assisting customers and retailers, resolving queries, providing product-related support, and ensuring a smooth customer experience.Key ResponsibilitiesHandle customer and retailer queries through phone, WhatsApp, chat, and other communication channels.Understand customer issues and provide appropriate solutions.Assist customers with queries related to EMI, device management, and SKB Finsecure services.Coordinate with internal teams to resolve technical or service-related issues.Follow up on pending customer queries and ensure timely resolution.Maintain proper records of customer interactions and complaints.Explain products, features, and processes clearly to customers.Provide professional and polite communication at all times.Escalate complex issues to the appropriate department when required.Maintain a positive relationship with customers and retailers.RequirementsFreshers are welcome to apply.Good communication skills in Hindi and English.Basic computer knowledge.Comfortable using WhatsApp, email, and other communication tools.Good listening and problem-solving skills.Positive attitude and willingness to learn.Ability to handle customers professionally.Candidates should be comfortable working from the Laxmi Nagar, New Delhi office.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Rohini Sector 7 Delhi
Customer Handling Good Communication Skills Problem Solving CRM Active Listening Patience Positive Attitude Time Management Teamwork Telecalling
We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Badarpur Delhi
Helpdesk Software Gmail Email Etiquette
We are looking for a dedicated Email Support Executive to join our team in Badarpur, Delhi. This role is ideal for individuals who have just completed their education and are eager to start their career in customer support.Key responsibilities include responding to customer inquiries via email. You will need to address concerns, provide information about our services, and offer solutions to issues faced by customers. It is important to ensure that all communications are clear, polite, and professional.Another important responsibility is to maintain accurate records of customer interactions. This involves logging emails and tracking the status of each case to ensure timely follow-up. You will also collaborate with other departments to resolve complex issues that require additional expertise, ensuring a smooth experience for customers.Required skills include excellent written communication abilities. You should be able to express ideas clearly and professionally through email. Basic computer skills are also necessary, as you will be using various software tools for communication and record-keeping. Expectations for this role include a positive attitude and a willingness to learn. As a newcomer, you should be open to feedback and strive to enhance your skills continuously. Being a team player is essential, as you will work closely with your colleagues to provide the best support to our customers.
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  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Moti Nagar Delhi
Microsoft Excel Inbound Computer Skills
As a Customer Support Executive, you will play a vital role in assisting our customers and ensuring they have a positive experience with our services. You will be the first point of contact for customer inquiries, providing them with timely and effective solutions.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions and concerns through phone, email, or chat promptly and courteously.- Provide Product Information: Inform customers about our products, services, and any promotions, ensuring they have all necessary information to make informed decisions.- Resolve Issues: Identify and resolve customer issues efficiently, escalating more complex problems to the appropriate departments when necessary.- Maintain Records: Document customer interactions and feedback accurately in our system to help improve service and product offerings.- Follow Up with Customers: Ensure customer satisfaction by following up on unresolved issues or inquiries to confirm they have been addressed.Required Skills and Expectations:- Excellent verbal and written communication skills are essential to clearly convey information and instructions to customers.- Strong problem-solving abilities enable you to think critically and resolve issues effectively.- A customer-oriented attitude is crucial; you should genuinely want to help customers and improve their experiences.- Basic computer skills are necessary for using customer support software and managing customer data efficiently.- Experience in customer service or a related field is a plus but not mandatory; we welcome candidates with a passion for helping others and a willingness to learn.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Najafgarh Delhi
Customer Support Telephone Handling Customer Relationship Customer Service Good Communication Skills
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- Resolve Issues: Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- Maintain Customer Records: Update and maintain customer information in our system to ensure accurate records and follow-up.- Provide Product Knowledge: Share detailed information about our products and services, assisting customers in making informed decisions.- Follow Up with Customers: After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with your peers and other departments to share insights and enhance overall customer experience.Required Skills and Expectations:- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Sarita Vihar Delhi
Customer Support Customer Care
Handle inbound and outbound customer calls.Resolve customer queries and complaints professionally.Provide accurate information about products and services.Maintain customer records in the CRM system.Follow up with customers when required.Meet quality and productivity targets.Coordinate with internal teams to resolve customer issues.Requirements:Excellent communication skills in English and Hindi.Basic computer knowledge (MS Office, Email, CRM).Good listening and problem-solving skills.Customer-focused attitude.Ability to work in rotational shifts (if applicable).Preferred Experience:Customer SupportBPO/Call CenterInsurance (Health, Motor, Term)Loan or Banking ProcessSalary: As per company standards + Incentives (if applicable)Benefits:PF & ESICPaid LeavesTraining & Career GrowthPerformance Incentives
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- Provide Product Information: Offer detailed information about our products and services to help customers make informed decisions.- Resolve Issues: Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions using our database system for future reference.- Collaborate with Team Members: Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- Follow Up with Customers: Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Customer Support BPO Sales Call Center BPO
We are seeking a Call Center Executive in Delhi who is eager to start a career in customer service. This full-time position is perfect for individuals with 0 to 1 year of experience, making it a great opportunity for recent school graduates.Key Responsibilities:- Customer Support: Assist customers by answering their queries and resolving issues efficiently through phone calls. You will provide information about products and services to ensure customer satisfaction.- Data Entry: Accurately record customer interactions and feedback in our system. This will help in tracking issues and improving our services.- Follow-Up: Proactively follow up with customers to ensure their needs are met and that they are happy with our service. This helps build lasting relationships and enhance customer loyalty.- Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience. Good teamwork is essential for achieving our goals.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to speak clearly and listen attentively. A positive attitude and willingness to learn are crucial, as you will engage with a diverse range of customers. Basic computer skills are necessary for data entry tasks. Punctuality and reliability are important, as this role requires showing up on time and being present in the office. A foundational understanding of customer service principles will be beneficial for success in this role.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kirti Nagar Delhi
TallyPrime Tally.ERP9
Candidate should be able to communicate in moderate English and having basic knowledge of Tally Software Training will be provided to selected candidates on LIVE data of GST, TCS, TDS, E-Invoice & E-way bill. Selected candidates will be working on Tally Solutions Pvt Ltd (The company who manufactured Tally Accounting software) voice process to handle PAN India customers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Female
  • Delhi
Fresher Customer Care Executive
Girls / Women / Students / Housewives can apply 100% Work From Home Job Mobile & Friendly Work Salary: 80,000 to 1,00,000 Annual Package* Work From Anywhere in India Flexible Timing Available Basic English & Communication Needed Training Support Available Fresher & Experienced Both
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • New Friends Colony Delhi
Technical Customer Support IOT Engineer SCADA PLC Electronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated
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Fresher hiring for Customer Support Executive

Orionin A.H.T. Services Pvt Ltd

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Delhi
Customer Service Customer Handling
As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and providing exceptional service. Your role is crucial in ensuring customer satisfaction and loyalty.Key Responsibilities:1. Assist Customers: Provide support to customers through phone, email, or chat, addressing inquiries and resolving issues promptly and effectively.2. Record Keeping: Maintain accurate records of customer interactions, including complaints and feedback, to improve our services and products.3. Product Knowledge: Understand our products and services to offer accurate information and guidance, helping customers make informed decisions.4. Problem Solving: Identify and troubleshoot customer problems, escalating complex issues to the relevant department when necessary to ensure timely resolutions.5. Follow-Up: Ensure customer queries are resolved by following up on outstanding issues and providing updates to customers regarding their concerns.Required Skills and Expectations:Applicants should have completed at least the 12th grade and possess strong communication skills in both spoken and written English and Hindi. A positive attitude and willingness to help others are essential. Being patient and empathetic towards customers, especially in challenging situations, is key to success in this role. Additionally, candidates should be adaptable, able to work well in a team, and manage their time efficiently to meet customer demands in a fast-paced environment. Previous experience is not required but any background in customer service will be an advantage.
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  • Fresher
  • 3.5 Lac/Yr
  • Palam Delhi
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication
Job Title: Ticket Support ExecutiveCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Ticket Support Executives for IGI Airport, New Delhi. This role is ideal for freshers who want to start their career in the aviation and ticketing sector.Key Responsibilities:Assist passengers with ticket booking and reservationsHandle ticket cancellations, rescheduling, and modificationsProvide fare details and travel information to customersManage customer queries related to tickets and flightsEnsure accurate data entry and maintain recordsCoordinate with airlines and internal teamsRequired Skills:Good communication skillsBasic computer knowledgeCustomer handling and problem-solving skillsAttention to detailPositive attitude and willingness to learnInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027contact person : 7982271981
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Professional Communication Inbound Process Microsoft Excel Customer Care Presentation Skills Domestic BPO
*JOB Description with PROCESS* *Process - PNB Inbound (Customer service)*12th pass*Excellent communication in english* Day shift 10:00 am to 7:00 pm.Sunday fixed off.Fresher and Experience - 18k in-hand.If you have any reference, please share it on the number given below.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
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  • Fresher
  • Delhi
Customer Support Human Resource Executive
As a Customer Support Leader, you will play a crucial role in ensuring our customers receive the best support and service. Your work will help build customer loyalty and satisfaction while guiding the support team to perform at their best.Key Responsibilities:- Respond to Customer Inquiries: Quickly and professionally handle questions and issues raised by customers through various channels, ensuring they receive timely help.- Lead the Support Team: Train and manage team members, providing guidance and support to enhance their performance and customer interaction skills.- Monitor Customer Feedback: Regularly review customer feedback and reports to identify areas for improvement, ensuring we continuously enhance our service quality.- Create Support Documentation: Develop helpful guides and FAQs that assist both customers and team members in resolving common issues efficiently.- Collaborate with Other Departments: Work closely with product and sales teams to ensure a seamless customer experience and to relay customer insights that can inform improvements.Required Skills and Expectations:- Strong communication skills are essential, as you will need to clearly express solutions to customers.- A friendly and empathetic attitude is important to connect well with customers and understand their needs.- Basic computer skills and the ability to learn new software quickly are necessary for managing customer interactions effectively.- Candidates should display a proactive approach to problem-solving and the ability to think on their feet.- Flexibility and adaptability in a fast-paced environment are crucial, along with a commitment to maintaining a positive customer experience.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our team as Airport Ground Staff in Delhi, India, where you will play a vital role in ensuring the smooth operation of airport services and customer satisfaction.nnKey Responsibilities:n- Assist passengers: Greet and guide travelers, helping them with check-in, boarding, and baggage handling to enhance their airport experience.n- Coordinate with airline operations: Work closely with various departments to effectively manage flight departures and arrivals, ensuring timely communication and service.n- Handle baggage claims: Address passenger concerns about lost or damaged luggage, providing assistance to resolve issues efficiently.n- Maintain safety and security: Follow airport regulations and procedures to ensure a safe environment for passengers, staff, and aircraft.nnRequired Skills and Expectations:nCandidates should possess a minimum educational qualification of 12th grade and have zero to two years of experience. Excellent communication skills are crucial for interacting with passengers and team members. A friendly and approachable demeanor is essential, as you will often be the first point of contact for travelers. Ability to work in a fast-paced environment while maintaining attention to detail and adhering to safety protocols is vital. Candidates should be flexible with work hours, including weekends and holidays, to meet operational demands. Teamwork and problem-solving skills will contribute to a positive airport environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. Issue Resolution: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. Product Knowledge: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. Record Keeping: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. Feedback Collection: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • New Friends Colony Delhi
Technical Customer Support IOT Engineer SCADA PLC Electronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • New Ashok Nagar Delhi
Customer Care Solving Queries Client Solutions
We are seeking a dedicated Chat Support Executive to join our team in New Ashok Nagar, Delhi. This full-time position is ideal for individuals looking to start their career in customer service.As a Chat Support Executive, you will be responsible for assisting customers through online chat. You will address their inquiries, resolve issues, and provide information about our products and services. Your role is to ensure a positive customer experience and help maintain our high standards of service.Key Responsibilities:1. Customer Interaction: Engage with customers via chat, responding promptly to their questions and concerns.2. Issue Resolution: Analyze customer issues and provide appropriate solutions or escalate complex problems to the relevant departments.3. Product Knowledge: Gain and maintain a thorough understanding of our products and services to assist customers effectively.4. Documentation: Record customer interactions accurately in our database for tracking and quality assurance.5. Feedback Collection: Gather customer feedback to help improve services and identify areas for enhancement.Required Skills and Expectations:Candidates should possess excellent written communication skills, along with a friendly and approachable demeanor. Basic computer skills are necessary, including proficiency in typing. An eagerness to learn and adapt in a fast-paced environment is crucial, along with the ability to remain calm and composed under pressure. The ideal candidate will be a team player and exhibit a strong commitment to customer satisfaction.
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