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Support Technician Fresher Jobs in Delhi

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  • 0 - 2 yrs
  • Kirti Nagar Delhi
Customer Support Tele Caller Customer Service Customer Handling Cold Calling Call Center
WE ARE HIRING - TELUGU CUSTOMER SUPPORT EXECUTIVES Location: Kirti Nagar, Delhi Process: Customer Support Languages Required: Telugu, Hindi & English Salary: 22,000 - 25,000 per month Qualification: 12th Pass Experience: Freshers & Experienced Both Can Apply Shift Timing: 9:00 AM - 6:00 PM Week Off: Sunday (Fixed) Interested Candidates, Apply Now! Contact Person: Sonam Pathre Call / WhatsApp: 8595974460#Hiring #CustomerSupport #TeluguJobs #DelhiJobs #FreshersHiring #KirtiNagar #JobOpening
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Hiring Freshers || Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are looking for dedicated individuals to join our team as Airport Staff in Delhi, India. This full-time position is ideal for anyone with a passion for the aviation industry, whether you are just starting your career or have up to five years of experience.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in, boarding, and any queries they may have, ensuring a positive travel experience.n n2. Baggage Handling: Safely handle and transport passenger luggage, ensuring it is loaded and unloaded from aircraft efficiently.n n3. Safety and Security: Adhere to all safety protocols and airport regulations, conducting routine checks to ensure a secure environment for all travelers.nn4. Coordination: Work closely with other airport departments to ensure smooth operations, maintaining effective communication at all times.nn5. Problem Solving: Address passenger concerns and resolve issues quickly and effectively, providing support as needed.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade education. We welcome applicants with no prior experience, as training will be provided. Good communication and interpersonal skills are crucial for interacting with diverse passengers. A positive attitude, teamwork spirit, and the ability to work in a fast-paced environment are essential. The role demands individuals who are reliable and capable of managing multiple tasks efficiently.
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  • Fresher
  • Laxmi Nagar Delhi
Customer Relationship Customer Service Customer Care Outbound Calling Customer Handling Customer Management International BPO Cold Calling Customer Communication Customer Support Call Center
URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team. This role is ideal for individuals who are eager to assist customers and solve their inquiries from the comfort of their home. Whether you're a fresh graduate or have some experience, we welcome your application.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will handle various customer questions through phone, email, or chat, ensuring they receive accurate and timely responses.n n- Problem-Solving: Address customer issues effectively by understanding their concerns and providing appropriate solutions.nn- Maintaining Records: You will keep detailed records of customer interactions and transactions to ensure a smooth workflow and help in follow-ups.nn- Collaborating with Teams: Work closely with other team members to ensure a seamless customer experience and resolve any escalated issues.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills in English and a friendly demeanor when interacting with customers. A basic understanding of computers and the ability to navigate different software applications are essential. You should be a proactive learner with a positive attitude, willing to adapt to various customer needs. We value teamwork, so reliability and the ability to collaborate with colleagues are important qualities for this role. An eagerness to grow and learn from feedback is also highly encouraged.
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  • Fresher
  • 1.3 Lac/Yr
  • Laxmi Nagar Delhi
Customer Calling Customer Relationship Customer Care Customer Service Customer Support
We are looking for a Customer Support Executive to join our team in Laxmi Nagar, New Delhi. The candidate will be responsible for assisting customers and retailers, resolving queries, providing product-related support, and ensuring a smooth customer experience.Key ResponsibilitiesHandle customer and retailer queries through phone, WhatsApp, chat, and other communication channels.Understand customer issues and provide appropriate solutions.Assist customers with queries related to EMI, device management, and SKB Finsecure services.Coordinate with internal teams to resolve technical or service-related issues.Follow up on pending customer queries and ensure timely resolution.Maintain proper records of customer interactions and complaints.Explain products, features, and processes clearly to customers.Provide professional and polite communication at all times.Escalate complex issues to the appropriate department when required.Maintain a positive relationship with customers and retailers.RequirementsFreshers are welcome to apply.Good communication skills in Hindi and English.Basic computer knowledge.Comfortable using WhatsApp, email, and other communication tools.Good listening and problem-solving skills.Positive attitude and willingness to learn.Ability to handle customers professionally.Candidates should be comfortable working from the Laxmi Nagar, New Delhi office.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Najafgarh Delhi
Customer Support Telephone Handling Customer Relationship Customer Service Good Communication Skills
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- Resolve Issues: Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- Maintain Customer Records: Update and maintain customer information in our system to ensure accurate records and follow-up.- Provide Product Knowledge: Share detailed information about our products and services, assisting customers in making informed decisions.- Follow Up with Customers: After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with your peers and other departments to share insights and enhance overall customer experience.Required Skills and Expectations:- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 0 - 1 yrs
  • Saket Delhi
Channel Sales Customer Support Customer Care Corporate Sales Coordination Skills Payment Followup Sales Administration Microsoft Office Service Desk
ResponsibilitiesCall and guide engineers about our coursesHandle follow-ups and admissionsExplain training details and fee structureCoordinate with trainers and branch teamMaintain engineer records and resolve basic queriesRequirementsGood Hindi communication (Basic English preferred)Basic computer knowledge (MS Excel/Google Sheets)Confident and professional communication
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Fresher hiring for Customer Support Executive

Orionin A.H.T. Services Pvt Ltd

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Delhi
Customer Service Customer Handling
As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and providing exceptional service. Your role is crucial in ensuring customer satisfaction and loyalty.Key Responsibilities:1. Assist Customers: Provide support to customers through phone, email, or chat, addressing inquiries and resolving issues promptly and effectively.2. Record Keeping: Maintain accurate records of customer interactions, including complaints and feedback, to improve our services and products.3. Product Knowledge: Understand our products and services to offer accurate information and guidance, helping customers make informed decisions.4. Problem Solving: Identify and troubleshoot customer problems, escalating complex issues to the relevant department when necessary to ensure timely resolutions.5. Follow-Up: Ensure customer queries are resolved by following up on outstanding issues and providing updates to customers regarding their concerns.Required Skills and Expectations:Applicants should have completed at least the 12th grade and possess strong communication skills in both spoken and written English and Hindi. A positive attitude and willingness to help others are essential. Being patient and empathetic towards customers, especially in challenging situations, is key to success in this role. Additionally, candidates should be adaptable, able to work well in a team, and manage their time efficiently to meet customer demands in a fast-paced environment. Previous experience is not required but any background in customer service will be an advantage.
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  • Fresher
  • 3.5 Lac/Yr
  • Palam Delhi
Customer Relationship Customer Care Customer Service Customer Support Service Marketing Inbound Process Grooming
Job Title: Customer AssociateCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring enthusiastic and customer-focused individuals for the position of Customer Associate at IGI Airport, New Delhi. This is a great opportunity for freshers who are looking to build their career in the aviation industry.Key Responsibilities:Assist passengers with check-in and boarding proceduresHandle customer queries and provide accurate informationEnsure smooth passenger flow at the airportProvide excellent customer service at all timesCoordinate with airport staff and team membersMaintain a professional and friendly attitudeRequired Skills:Good communication skills Pleasing personality and well-groomed appearanceBasic computer knowledgePositive attitude and customer handling skillsInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027Why Join Skytech Aviation?Opportunity to work at IGI AirportProfessional work environmentCareer growth in aviation industryfor fresherscontact person : 7982271981
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Customer Care Consultant Fresher

Aycom Business Solutions Pvt Ltd

  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Jhandewalan Delhi
Customer Support IT Support Inbound International Process
We are hiring young skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients.Roles and Responsibilities:Handle Inbound customer InteractionsHandle tickets, raising and updating ticketsCalling out to the right on-call engineering teamEmail CommunicationShould be comfortable in flexible shiftsGood hands-on experience in MS Office products and good email handling etiquetteCustomer-oriented attitudeSpoken and written English language is a must
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Netaji Subhash Place Delhi
Basic Computers Customer Support Field Service Microsoft Office
Contact / Apply: +91 98705 84154Location: Netaji Subhash Place, DelhiSalary: 10,000 15,000 per monthExperience: 06 Months Candidates must have their own laptop and two-wheeler (bike)Joining: ImmediateWe Are Looking for a Capable & Responsible Candidate Who Can:Take ownership of workJob Responsibilities:Visit clients as and when requiredCoordinate with clients and build relationshipsHandle customer queries and update seniors/teamAssist in lead follow-ups and sales activitiesMaintain basic records and reportsRequirements:Must have own two-wheeler (bike)Must have own laptopBasic computer knowledge (MS Office, Email, Internet)Willingness to travel locallyReady to learn and growInterested candidates can call or WhatsApp on +91 98705 84154
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  • 0 - 1 yrs
  • Preet Vihar Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Handling Customer Support Customer Management Cold Calling
Job Title: BPO TelecallerCompany: Hindusthan Wellness Pvt. Ltd.Location: Preet Vihar, DelhiSalary: 12,000 15,000 (In-Hand)Job RoleMake outbound calls to customersExplain health check-up packages and servicesHandle basic customer queriesMaintain call records and follow-upsSupport team in achieving targetsRequirements12th Pass / GraduateGood communication in Hindi (Basic English preferred)Freshers & Experienced both can applyJob TypeFull TimeDay ShiftContact / Apply
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  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Female
  • Delhi
Customer Relationship Customer Service Customer Care Customer Support Customer Handling
As a Customer Support Executive, you will be responsible for assisting customers with their inquiries and issues in a timely and professional manner. Your key responsibilities will include answering phone calls, responding to emails, and resolving customer complaints efficiently.You will need to possess excellent communication skills, both written and verbal, in order to effectively interact with customers and provide them with accurate information. Strong problem-solving skills are also necessary to address customer concerns and find appropriate solutions.Additionally, attention to detail is essential to ensure that all customer information is properly documented and managed. As a female candidate with at least a 10th pass education, you should be able to work well under pressure and maintain a positive attitude when dealing with challenging situations.Overall, the ideal candidate for this role will be a proactive and customer-focused individual who is dedicated to providing exceptional service to all customers.
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  • 0 - 5 yrs
  • 4.8 Lac/Yr
  • Delhi
Customer Relationship Desktop Support Customer Service Customer Support English Language Good Communication Internal Communication
Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility Establish long-lasting, trusting connections by communicating professionally and empathetically with the customers. Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough Meet call handling quotas and individual and team sales targets Gather and analyse customer data to identify possible products or services to recommend to management Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution Maintain customer interaction logs, handle customer accounts, and file paperwork as and when necessary Follow communication protocols, rules, and policies
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  • 0 - 5 yrs
  • Okhla Delhi
Domestic BPO Chat Support BPO
We are looking for 3 Customer Service Associate Posts in Okhla, Delhi with deep knowledge in Domestic BPO, Chat Support, BPO and Required Educational Qualification is : 12th Pass
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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  • 0 - 2 yrs
  • 3500/Yr
  • Delhi
Customer Relationship Outbound Calling Desktop Support
The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.Head on over to search on Google for Venture Smarter then go to our Career page from the homepage if you dare to aspire for better in your career!Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out youll know were the place to be.What the job entails: Answer incoming calls and emails from customers and respond to their questions and concerns Provide information about our products and services, such as features, benefits, pricing, and availability Process orders, payments, refunds, and returns, and update customer records accordingly Resolve customer issues and complaints or escalate them to the appropriate department or manager Collect and record customer feedback and suggestions and share them with the relevant teams Maintain a high level of customer satisfaction and loyalty and follow up with customers when necessary Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery Stay updated on our products and services, policies and procedures, and industry trends and best practicesJob Requirements: High school diploma or equivalent; bachelor's degree in a related field is a plus Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk Ability to work in a fast-paced, dynamic, and customer-oriented environment and adapt to changing needs and expectations Ability to work independently and as part of a team and manage multiple tasks and priorities Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Support Customer Service
We require candidates for customer care executive
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Airport Manager
We are looking for an Airport Ticketing Executive based in Delhi, who will assist passengers with ticketing and check-in procedures. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. nnKey Responsibilities:nn- Ticketing Assistance: You will provide support to passengers in purchasing tickets, handling inquiries, and processing transactions effectively.n n- Check-In Procedures: Your role will involve guiding passengers through the check-in process, ensuring they have a smooth experience from arrival to departure.n n- Customer Service: You will respond to customer inquiries and resolve any issues related to bookings, refunds, or flight changes, maintaining a high level of service quality.n n- Documentation Verification: You will be responsible for verifying passenger documents and ensuring compliance with airline regulations.nnRequired Skills and Expectations:nnCandidates must possess strong communication skills to interact confidently with passengers and a customer-first attitude to address their needs effectively. Attention to detail is crucial for accurate ticketing and documentation. Familiarity with ticketing software or systems is an asset, but not mandatory. A team-oriented mindset and adaptability in a fast-paced environment are essential to succeed in this role. Additionally, punctuality and a professional appearance are expected while working in the office.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Ground Operation Aviation Ground Manager Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Good Communication Skills Airport Manager Airport Representative Airport Ticketing Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Ground Staff Air Pollution Control Air Ticketing Associate Air Ticketing Agent Air Charter Operation Air Cargo Air Freight
We are seeking a dedicated Airport Manager to oversee operations at our Delhi airport. This role is suitable for individuals with 0 to 5 years of experience and requires a minimum education of 12th pass. nnKey Responsibilities:nn1. Operational Management: Ensure the airport runs smoothly on a daily basis. This includes monitoring flights, managing staff, and handling emergencies effectively.nn2. Customer Service Excellence: Provide high-quality service to passengers. You will address customer inquiries and resolve any issues that arise, ensuring a pleasant airport experience.nn3. Staff Coordination: Manage teams working in various departments. This involves scheduling shifts, training new employees, and fostering a positive work environment.nn4. Safety Compliance: Implement and regularly review safety protocols to guarantee the security of passengers and staff. Regular training and drills will be part of this responsibility.nn5. Collaborative Work: Coordinate with airlines, government agencies, and other stakeholders to ensure regulations and policies are followed effectively.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and the ability to work under pressure. Strong organizational skills are essential for managing multiple tasks simultaneously. A team-oriented mindset is crucial, as you will collaborate regularly with various departments. A proactive attitude towards problem-solving and decision-making will help ensure the airport operates efficiently. Flexibility to work various shifts, including weekends and holidays, is expected in this full-time role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our team as Airport Ground Staff in Delhi, India, where you will play a vital role in ensuring the smooth operation of airport services and customer satisfaction.nnKey Responsibilities:n- Assist passengers: Greet and guide travelers, helping them with check-in, boarding, and baggage handling to enhance their airport experience.n- Coordinate with airline operations: Work closely with various departments to effectively manage flight departures and arrivals, ensuring timely communication and service.n- Handle baggage claims: Address passenger concerns about lost or damaged luggage, providing assistance to resolve issues efficiently.n- Maintain safety and security: Follow airport regulations and procedures to ensure a safe environment for passengers, staff, and aircraft.nnRequired Skills and Expectations:nCandidates should possess a minimum educational qualification of 12th grade and have zero to two years of experience. Excellent communication skills are crucial for interacting with passengers and team members. A friendly and approachable demeanor is essential, as you will often be the first point of contact for travelers. Ability to work in a fast-paced environment while maintaining attention to detail and adhering to safety protocols is vital. Candidates should be flexible with work hours, including weekends and holidays, to meet operational demands. Teamwork and problem-solving skills will contribute to a positive airport environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Delhi. This full-time position is suitable for individuals with 0 to 2 years of experience and requires a 12th-grade education. You will work from home, helping customers with their queries and providing excellent service.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions via phone, email, or chat, ensuring clear communication and quick responses to resolve issues.2. Provide Product Information: You will guide customers through our products and services, helping them understand features and benefits.3. Resolve Complaints: You will listen to customers' concerns and find effective solutions, maintaining a positive experience even in challenging situations.4. Maintain Records: You will document customer interactions and maintain accurate records to ensure follow-up and improve service quality.5. Collaborate with Team Members: You will work closely with colleagues to share information and improve customer service strategies, contributing to a supportive team environment.Required Skills and Expectations:We expect you to have a polite and friendly demeanor, strong communication skills, and a willingness to learn. Basic computer skills, including familiarity with email and chat platforms, are essential. You should be able to handle pressure, multitask effectively, and demonstrate problem-solving abilities. A strong commitment to customer satisfaction is vital, as you will be the first point of contact for our customers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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