As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.
Key responsibilities:
1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.
2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.
3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.
Required skills and expectations:
- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.
- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.
- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.
- Basic computer skills: Proficiency in using basic computer applications is required for this role.
Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.
Experience
0 - 1 Years
No. of Openings
20
Education
12th Pass
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
MY MONEY MANTRA ARUMBAKKAM