Support Executive Fresher Jobs in Bangalore

Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and are eligible to applyMax age Limit - 26 YearsNOTE : No BE/B.Tech No Post GraduationBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins (sagility Ground Floor, Surya wave tech park electronic city phase 1) or you can directly call the recruiter:Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate

We are looking for motivated candidates to fill the position of Remote Chat Support Executive. This role involves assisting customers through online chat, responding to inquiries, and providing effective solutions while working from home.Key responsibilities include engaging with customers via chat to address their queries and concerns, delivering high-quality support, and promptly resolving issues. The candidate will be expected to maintain a friendly and professional demeanor while interacting with customers, ensuring their satisfaction. Attention to detail and clear communication are vital for accurately conveying information to customers.This position requires individuals to have a knack for problem-solving, strong written communication skills, and the ability to work independently in a remote environment. Candidates should have basic computer skills and be comfortable using chat support software and online platforms to assist customers effectively. Eligibility for this role includes having a minimum educational qualification of 10th pass and being open to freshers. As this is a part-time role, flexibility in working hours will be essential. Candidates may need to have access to a personal computer or laptop with reliable internet connectivity to perform their duties efficiently. Join us in delivering exceptional customer support while working from the comfort of your home in Andrahalli, Bangalore.

Position: International Voice Process (Healthcare BPO)Experience:Freshers (Primary Hiring Focus)Candidates with 1-3 years of experience may also applyCTC:3.25 LPANight Shift AllowancePerformance IncentivesJob HighlightsImmediate hiring opportunity5-day work weekAttractive salary and performance incentivesTwo-way cab facilityMedical & Life InsuranceUS Night Shift / Rotational ShiftExcellent career growth in the Healthcare BPO industryWorld-class work environmentEligibility Criteria10+2, Diploma (10+3), or Any GraduateMaximum Age: 28 YearsExcellent communication skillsWilling to work in US Night Shift / Rotational ShiftImmediate joiners preferredPost graduates are not eligiblePlease Note:Freshers are currently being hired only for the International Voice Process.Candidates interested in Non-Voice or Semi-Voice roles are not eligible for this hiring drive.BE/B.Tech and Postgraduate candidates are not eligible.Key ResponsibilitiesProcess healthcare claims as per process guidelines.Deliver quality customer support and ensure customer satisfaction.Meet productivity and quality targets.Adhere to company policies and compliance standards.Maintain excellent attendance and punctuality.Collaborate effectively with team members and supervisors.

We are seeking a dedicated Customer Support Executive to join our team in Bangalore. This role is ideal for individuals who are passionate about helping customers and providing exceptional service.nnKey Responsibilities:nn- Assist Customers: You will be the first point of contact for customer inquiries, providing them with accurate information and solutions.n- Handle Complaints: Address customer complaints and issues promptly, ensuring their concerns are resolved to their satisfaction.n- Maintain Records: Keep detailed records of customer interactions and transactions to help improve service quality.n- Support Team Efforts: Collaborate with team members to enhance the overall customer experience and contribute to team goals.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to articulate information clearly to customers. A problem-solving attitude is crucial for effectively handling inquiries and complaints. Attention to detail is important in maintaining accurate records of customer interactions. We welcome applicants with 0-5 years of experience, including fresh graduates who have completed their 12th grade. A willingness to work full-time from the office is expected, and a commitment to providing outstanding customer service is essential. The ideal candidate should demonstrate empathy, patience, and a proactive approach to resolving customer issues.

We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have excellent communication and convincing skills, be fluent in English, Hindi, and any regional language, and possess a sales-oriented mindset. No prior experience is necessary, making this an excellent opportunity for those starting their career.Key responsibilities include effectively handling customer inquiries and providing solutions to their problems. You will be expected to meet sales targets and adopt a convincing approach to promote products or services. It will also be your responsibility to maintain positive customer relations and ensure satisfaction.To succeed in this role, you need strong communication and customer handling skills, along with the ability to work towards achieving sales targets. A convincing attitude and a proactive approach to customer service are essential. Being fluent in English and Hindi, along with proficiency in a regional language, is also important.This is a full-time office-based position. You will be required to work standard hours, with specific shift timings to be confirmed, encompassing a five-day workweek. All necessary tools and training will be provided. The work may involve use of a laptop and mobile device for daily tasks, and all candidates must possess relevant documentation as necessary. This position offers a great learning environment for new entrants to develop their careers in customer service and sales.

We are looking for a dedicated Telecalling Executive to join our team in Bangalore. This full-time role is ideal for enthusiastic individuals who are eager to start their career in telecalling. The position is open only to female candidates, and it requires a completed 12th grade education.Key Responsibilities:1. Outbound Calling: You will be responsible for making calls to potential customers, explaining our services, and addressing inquiries.2. Lead Generation: Actively seek new leads by researching and calling prospective clients to gather interest and set appointments for sales teams.3. Customer Relationship Management: Maintain a positive relationship with customers, ensuring they receive excellent service during each call.4. Data Entry and Record Keeping: Accurately record customer interactions and update databases to keep track of leads and inquiries.5. Feedback Collection: Gather feedback from customers to help improve services and understand their needRequired Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, and have a friendly and persuasive attitude. Being organized and detail-oriented will help in managing calls and recording information accurately. A confident and positive demeanor, along with the ability to handle rejection, is essential. Ideal candidates should be motivated to achieve targets and should enjoy working in a fast-paced environment. Prior experience is not mandatory, making this an excellent opportunity for fresh graduates.

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your role is vital in ensuring customer satisfaction and maintaining the companys reputation for excellent service.Key Responsibilities:- Respond to Customer Inquiries: Answer questions through phone, email, or chat, providing clear and accurate information to help customers with their needs.- Resolve Issues Promptly: Identify customer problems and find effective solutions, ensuring a quick resolution to enhance the customer experience.- Document Customer Interactions: Maintain detailed records of customer conversations and transactions in the system to track inquiries and issues for future reference.- Collaborate with Teams: Work closely with other departments to address challenging customer concerns, ensuring seamless service delivery.- Enhance Customer Satisfaction: Strive to exceed customer expectations in every interaction, contributing to a positive and supportive environment.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, enabling you to convey information clearly and effectively.- Good problem-solving abilities will help you think on your feet and provide solutions under pressure.- A customer-oriented attitude is crucial, as you will be helping customers navigate their issues and inquiries regularly.- Basic computer skills are necessary to operate customer support software and manage communication channels.- A team player mindset is important for collaborating with colleagues and ensuring a cohesive work environment.This role is ideal for individuals looking to start a career in customer service, offering an opportunity to develop professional skills in a supportive setting.

Responsibilities:* Manage customer relationships* Maintain accurate records* Meet revenue targets* Contact delinquent customers* Implement collection strategies Interested candidates can share there update resume or contact us on HR fathima 9071217789

We are looking for a Customer Support Executive who is enthusiastic and ready to help our customers with their queries. This role is perfect for individuals who are eager to learn and grow in the customer service field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat, providing timely and accurate information about our products and services. This ensures a positive experience and builds customer satisfaction.- Resolve Issues: Identify and troubleshoot customer problems, guiding them through solutions step by step. Your problem-solving skills will help keep our customers happy and loyal.- Maintain Records: Document customer interactions and issues in our system. This helps the team track common problems and improve our services over time.- Follow-Up: Check in with customers who have reported issues to ensure their problems have been resolved. This shows customers that we value their experience and are committed to serving them well.- Collaborate with Team: Work closely with other team members and departments to share feedback and suggest improvements based on customer interactions. Teamwork is essential for creating an efficient support process.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for providing clear and helpful responses to customers.- Basic problem-solving abilities to assist in resolving customer issues effectively.- A positive attitude and a patient demeanor when dealing with customer complaints or inquiries.- The ability to work in a fast-paced environment and adapt to changing situations. - Proficiency in using computers and familiarity with customer support software is a plus.

URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE Location: Koramangala (Work From Office)

As a Technical Support Executive, you will play a vital role in assisting customers by solving their technical issues and ensuring a smooth experience with our products. Key Responsibilities:- Customer Support: Respond to customer inquiries via phone, email, or chat to provide timely technical assistance. You will be the first point of contact, helping clients understand and resolve their issues.- Issue Diagnosis: Troubleshoot technical problems by analyzing user concerns and identifying underlying issues. This requires attention to detail and logical thinking to ensure effective solutions.- Documentation: Keep accurate records of customer interactions and solutions provided. This documentation helps improve service quality and assists future inquiries.- Product Knowledge: Stay updated on our products and services to provide accurate information and support to customers. Continuous learning will help you address a wide range of queries effectively.- Collaboration with Teams: Work closely with other technical teams to escalate unresolved issues. Effective teamwork is crucial for ensuring customer satisfaction and quick resolution of complex problems.Required Skills and Expectations:You should possess a basic understanding of computer systems and common software applications. Strong communication skills, both verbal and written, are essential for explaining technical concepts to customers. A willingness to learn and adapt to new technologies is important, as is the ability to work well under pressure. Being proactive and having a problem-solving mindset will help you succeed in this role. Additionally, you should be open to feedback and eager to improve your skills continuously.

Job Description: Customer Care Executive (Voice & Sales Process)We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.Qualifications:- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.Responsibilities:- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.Salary and Benefits:- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!

We are looking for a dedicated Call Center Executive to join our team in Bangalore. This role is suited for freshers who have completed their 12th grade and are eager to start a career in customer service.As a Call Center Executive, you will be responsible for handling customer inquiries and providing support over the phone. Your main tasks will include answering calls, addressing customer concerns, and ensuring a positive experience for all clients.Key Responsibilities:1. Answering Customer Calls: You will respond to incoming calls from customers, listen to their needs, and provide appropriate solutions.2. Resolving Issues: Identify and resolve customer issues or complaints efficiently, ensuring customer satisfaction and loyalty.3. Providing Information: Offer clear and accurate information about our products or services, helping customers make informed decisions.4. Documentation: Maintain accurate records of customer interactions and transactions in the database to ensure continuity of service.5. Team Collaboration: Work closely with team members and supervisors to share insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English and a friendly, professional demeanor. Strong problem-solving abilities and patience are essential when dealing with challenging calls. Basic computer skills are necessary for documenting customer interactions, and a willingness to learn and adapt to new processes is crucial. A positive attitude and a desire to help others will contribute to your success in this role.

Freshers & Experienced CandidatesExcellent English Communication SkillsAny Fluent Regional LanguageProcess: Customer SupportShift:Rotational Shifts & Rotational Week Offs

Job DescriptionEnd-user IT support is provided by resolving hardware, software, operating system, Microsoft 365, Active Directory, and basic network issues through calls, chats, and service tickets. High-quality customer service is ensured by following ITIL processes, prioritizing incidents, troubleshooting technical problems, and supporting global users while maintaining effective communication and timely issue resolution.Role: Global Technical Support Analyst (L1 End User Support)

Customer Support Executive (International Voice Process) - US Shift

We are looking for freshers to join our team for Immigration process executive who has excellent communication skills.The candidate must be very active and interact with the clients for Documents verification

We are looking for a Customer Support Executive to join our team in Koramangala. This is a full-time position and is ideal for candidates with 0 to 3 years of experience. The role focuses on helping customers and ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle questions and concerns from customers via phone, email, or chat, ensuring timely and accurate responses to enhance customer experience.- Resolve Issues: Identify customer problems and provide effective solutions quickly, maintaining a high level of professionalism.- Document Interactions: Record details of customer interactions and transactions in our database, ensuring that all information is accurate and up to date for future reference.- Follow Up: Proactively reach out to customers after their issues are resolved to ensure they are satisfied with the service provided.- Collaborate with Team: Work closely with other team members to improve processes and share insights that could enhance customer support.Required Skills and Expectations:Candidates should have good communication skills, both written and verbal, to effectively interact with customers. A strong understanding of customer service principles is essential. The ideal candidate should be patient, empathetic, and possess problem-solving abilities to address customer needs efficiently. Basic computer skills, including familiarity with office software and tools, are required. Being a team player and showing a willingness to learn and adapt in a fast-paced environment will contribute to success in this role.

Responsibilities:* Manage customer relationships* Maintain accurate records* Meet revenue targets* Contact delinquent customers* Implement collection strategies Interested candidates can share there update resume on HR fathima 9071217789