Product Specialist Graduate Fresher Jobs in Bangalore

Key Responsibilities : Front ending customers on end to product implementation and support related activities. Understanding their requirements and addressing the expectations. Eliciting and organizing the Business requirements of customers and documentation. Analyse the business processes of customers and design customer specific functional solutions through the product. Recommend product enhancements and updates in line with the product roadmap and customer expectations. Maintain complete documentation for all product-related activities.

Customer Interaction: Assist in managing customer interactions related to product implementation and support activities. Requirement Gathering: Support the process of gathering and documenting business requirements from customers under the guidance of senior team members. Process Analysis: Help analyze customer business processes and support the design of solutions using product features. Product Support: Provide basic technical support and address production tickets as needed, escalating complex issues to senior team members. Documentation: Assist in maintaining documentation for product-related activities, including requirements, configurations, and updates. Product Configuration: Support the maintenance of product configurations according to client requirements. Training and Communication: Assist in conducting training sessions for internal teams on new product features and providing support to customers. Internal Collaboration: Collaborate with internal stakeholders, including product managers, developers, and QA teams to ensure successful product delivery. Learning and Development: Continuously learn about the product and industry best practices to effectively support the team and customers