�� customer interaction: assist in managing customer interactions related to product implementation and support activities.
�� requirement gathering: support the process of gathering and documenting business requirements from customers under the guidance of senior team members.
�� process analysis: help analyze customer business processes and support the design of solutions using product features.
�� product support: provide basic technical support and address production tickets as needed, escalating complex issues to senior team members.
�� documentation: assist in maintaining documentation for product-related activities, including requirements, configurations, and updates.
�� product configuration: support the maintenance of product configurations according to client requirements.
�� training and communication: assist in conducting training sessions for internal teams on new product features and providing support to customers.
�� internal collaboration: collaborate with internal stakeholders, including product managers, developers, and qa teams to ensure successful product delivery.
�� learning and development: continuously learn about the product and industry best practices to effectively support the team and customers
Experience
0 - 1 Years
No. of Openings
10
Education
B.A, B.B.A, B.C.A, M.C.A, M.Tech, Any Bachelor Degree
Role
Product Specialist
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office