Hiring Freshers || Passenger Service Agent

As a Passenger Service Executive in Patna, India, you will play a crucial role in ensuring a smooth experience for travelers. You will assist passengers with inquiries, ticketing, and overall support at the airport.

Key Responsibilities:

1. Customer Assistance: Provide friendly and helpful support to passengers, addressing their questions and concerns in person or over the phone.

2. Ticketing and Reservations: Assist passengers with booking tickets, changes to their journeys, and handling refunds, ensuring accuracy and compliance with airline policies.

3. Check-In Support: Guide passengers through the check-in process, ensuring they have the necessary documentation and helping with baggage procedures.

4. Problem Resolution: Tackle issues that arise during travel, such as delays or cancellations, and work to find solutions that meet passengers' needs.

5. Information Distribution: Inform passengers about flight schedules, gate changes, and other important announcements, ensuring clear and effective communication.

Required Skills and Expectations:

Ideal candidates should have a minimum educational qualification of 10th pass and possess strong communication and interpersonal skills. You should be personable, patient, and able to handle stressful situations with poise. A positive attitude and willingness to work in a team environment are essential. Being punctual and dependable is crucial, as you will be part of a team that provides vital services to travelers.

• Experience

  0 - 1 Years

• No. of Openings

  66

• Education

  10th Pass

• Role

  Passenger Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata