We are looking for an Airport Terminal Services Agent in Patna, India. This entry-level position is perfect for individuals with a passion for customer service and a desire to work in the dynamic environment of an airport.
Key Responsibilities:
- **Customer Assistance**: Greet and assist passengers at various stages of their travel, ensuring a friendly and helpful atmosphere.
- **Check-in Services**: Help passengers with check-in procedures, including ticket verification and baggage handling, ensuring a smooth boarding experience.
- **Flight Information**: Provide accurate flight information to passengers, including updates on delays, departures, and arrivals, ensuring they are well-informed.
- **Handling Complaints**: Address passenger queries or complaints with professionalism, aiming to resolve issues quickly and efficiently.
- **Coordination with Team**: Collaborate with other airport staff to ensure streamlined operations within the terminal, enhancing overall efficiency.
Required Skills:
Candidates must have a minimum of a 12th-grade education and should have strong communication skills in English and Hindi. Good interpersonal skills are essential for building rapport with travelers. Attention to detail and the ability to work well under pressure is crucial in this fast-paced environment.
Expectations:
We expect candidates to be punctual and dependable, showing a strong commitment to providing excellent service. Flexibility in working hours is necessary as airport operations run 24/7. If you are eager to learn and grow in the aviation sector, we encourage you to apply.
Experience
0 - 2 Years
No. of Openings
980
Education
12th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab