Fresher hiring for Airport Terminal Services Agent

We are seeking an Airport Terminal Services Agent to join our team in Patna, India. In this role, you will be the first point of contact for passengers, ensuring a smooth and pleasant experience at the airport.

As an Airport Terminal Services Agent, your key responsibilities include:

1. Passenger Assistance: Greet travelers, provide information regarding flight schedules, boarding gates, and airline services to enhance their travel experience.

2. Check-In Processes: Assist passengers with check-in procedures, including baggage handling and documentation verification, ensuring accuracy and compliance with airline regulations.

3. Customer Support: Address passenger inquiries and resolve issues related to ticketing, baggage, or flight delays, offering timely solutions to enhance customer satisfaction.

4. Safety Compliance: Ensure that all safety protocols and airport regulations are adhered to during daily operations, prioritizing the safety of both passengers and airport staff.

5. Collaboration: Work closely with airport staff, airline personnel, and other service providers to ensure efficient service delivery and maintain operational standards.

To be successful in this role, candidates must have a minimum of a 12th-grade education and ideally possess 0 to 2 years of experience in customer service or related fields. Strong communication skills in English and local languages are essential. You should be highly organized, have a pleasant demeanor, and be capable of working in a fast-paced environment. Flexibility in working hours is also important, as airport operations run 24/7.

• Experience

  0 - 2 Years

• No. of Openings

  970

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab