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Outbound Process Fresher Jobs in Delhi NCR

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  • Fresher
  • 2.0 Lac/Yr
  • Palla Faridabad
Outbound Calling Voice Process BPO Sales Call Center BPO Domestic BPO Customer Support Inbound Process
We are looking for a dedicated and motivated Call Center Executive to handle customer inquiries and provide assistance from the comfort of your home. This role is suitable for freshers who have completed at least the 10th grade.Key Responsibilities:1. **Customer Support**: Answer incoming calls and respond to customer queries efficiently and courteously, ensuring a positive experience.2. **Problem Solving**: Identify customer issues and provide appropriate solutions, documenting the interaction for future reference.3. **Data Entry**: Maintain accurate records of customer interactions, including inquiries, complaints, and feedback in the company system.4. **Product Knowledge**: Stay informed about company products and services to provide accurate information to customers and enhance their understanding.5. **Follow Up**: Conduct follow-up calls to ensure customer satisfaction and resolve any outstanding issues as needed.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written, to convey information clearly and effectively. A good understanding of basic computer operations is essential for data entry tasks. We expect a professional attitude and the ability to handle stressful situations calmly. Time management skills are crucial as you will manage multiple tasks. A strong willingness to learn and adapt to new challenges will also be important in this role. Flexibility to work in varying shifts may be required to meet customer needs.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Noida Sector 63
Microsoft Excel Motivating Skill Presentation Skills Phone Banking Inbound Outbound Calling Convincing Power Marketing Communication Domestic BPO Outbound Sales KPO Voice Process Voice Support International BPO Computer Skills Negotiation Skills BPO Non Voice Cold Calling Typing Skills BPO Sales Telesales English Calling BPO Call Center Telemarketing BPO Tele Sales Tele Marketing
We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- **Making Outbound Calls:** The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - **Lead Generation:** You will identify and gather information about potential clients to help build a strong customer database. - **Maintaining Records:** It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - **Providing Customer Support:** Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - **Following Up:** You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.
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  • 0 - 5 yrs
  • 1.5 Lac/Yr
  • Vikas Puri Delhi
Outbound Calling Sales Process Domestic BPO BPO Sales
We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. Ideal candidates should have a passion for communication and customer service. This is a full-time office role suitable for individuals with 0 to 5 years of experience and a minimum educational requirement of 12th pass.Key Responsibilities:1. **Contacting Customers**: Engage with potential and existing customers over the phone to offer products or services, ensuring a friendly and professional approach.2. **Handling Inquiries**: Respond to customer queries promptly and accurately, providing necessary information about products and services, and resolving any issues they may have.
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  • 0 - 4 yrs
  • Faridabad
Telecommunication Outbound Calling Voice Process Cold Calling Convincing Power Telesales
We are looking for a Telecalling Executive to join our team in Faridabad. This is a full-time position ideal for individuals with little to no experience, making it a great opportunity for freshers and those with up to four years of experience. The primary responsibility of this role is to communicate with potential and existing customers, promoting our services and supporting sales growth.**Key Responsibilities:**- **Make Outbound Calls:** You will be responsible for calling potential customers to introduce our services and generate interest. Clear communication is essential to explain our offerings effectively.- **Handle Inbound Queries:** Respond to incoming calls from customers. Provide detailed information about products or services, ensuring all queries are addressed satisfactorily.- **Maintain Customer Records:** Keep accurate records of calls made, customer interactions, and the outcomes. This information helps track progress and follow up with leads.- **Achieve Sales Targets:** Work towards individual and team sales goals by promoting our services during calls. You will need to demonstrate persuasive skills to convert leads into sales.- **Provide Feedback:** Share insights and customer feedback with the management team to help improve our services and sales strategies.**Required Skills and Expectations:**Candidates should have a minimum education of 12th grade. Good communication skills in English and Hindi are essential to engage with a diverse customer base. You should be friendly, persuasive, and resilient, able to handle objections and rejections positively. Basic computer skills are required to manage customer records and data entry efficiently. A proactive attitude and willingness to learn are crucial for success in this role.
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Hiring Freshers || Telesales Executive

Stafflease Solution Services

  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Noida
Outbound Calling Lead Generation Voice Process Convincing Power Interpersonal Skills Cold Calling Negotiation Skills
We are looking for a dedicated Telecaller Executive to join our team in Noida. This role is ideal for individuals looking to kickstart their career in sales and customer service.As a Telecaller Executive, your key responsibilities will include making outbound calls to potential customers, providing information about our products and services, and generating leads. You will also handle customer inquiries, address complaints, and maintain accurate records of calls and customer interactions. Additionally, you will work towards achieving sales targets and contribute to the overall growth of the company.The ideal candidate should possess excellent communication skills to effectively engage with customers and convey information clearly. A friendly and persuasive manner is important for this role, as is the ability to listen to customer needs and respond accordingly. Basic computer skills are required for managing customer data and call logs. We expect applicants to be proactive and self-motivated, with a willingness to learn and adapt in a fast-paced environment. Prior experience is not mandatory, making this position suitable for freshers and those with up to six years of experience. A minimum educational qualification of completed 12th grade is required. You should be comfortable working full time from our office and ready to contribute to a team-oriented environment.
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Fresher hiring for Telecaller

Thinktel Solutions India Private Limited

  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Outbound Calling Credit Collection Collection Process Collection Executive
Job Title- Telecalling ExecutiveLocation- Tilak Nagar New DelhiExperience- 3 months- 6 YearsEmployment Type- Full TimeJob Summary-We are looking for telecalling executive to manage outbound calls for collections in Banking Process of personal loans & credit cards.No Sales process. Only collections process.Negotiate payment commitnents and followup to ensure timely payments.Maintain professional communication during collection activities.
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Telecaller Fresher (Female)

D Finkkard Hub Pvt. Ltd.

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Tagore Garden Delhi
Presentation Skills Calling English Telesales Tele Sales Telemarketing Cold Calling Domestic BPO Voice Process Outbound Calling
Title: Telecaller Location: tagore garden Employment: full timeResponsibilitiesMake outbound calls to prospects; handle inbound queries.Pitch products/services, qualify leads, and schedule demos/appointments.Follow call scripts, compliance, and quality standards.Gather customer feedback and report trends to the team.Requirements0-2 years of telecalling or customer service experience.Strong spoken English and [local language], clear telephone etiquette.Persuasive communication, active listening, and objection handling.Target-driven, resilient, and comfortable with repetitive tasks.Willing to work [shift hours/weekends] as needed.KPIsCalls per day, connection rate, qualified leads, conversion rate.Attendance/adherence, QA score, and customer satisfaction.CompensationBase salary plus performance incentives;
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. **Customer Interaction**: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. **Lead Generation**: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. **Updating Records**: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. **Achieving Targets**: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. **Provide Excellent Service**: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.
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Jobs by Popular Location

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
Outbound Calling Domestic BPO Voice Process Convincing Power Cold Calling
### Job Description (JD) - Tele callerJob Title: Tele callerLocation:C-127,Sector 2 ,NoidaEmployment Type: Full-TimeSalary : Freshers-12000-15000Job SummaryWe are looking for an enthusiastic and customer-focused Telecaller to join our team. The Tele caller will be responsible for making outbound calls, handling inbound inquiries, generating leads, explaining products/services, and maintaining positive customer relationships.Key Responsibilities* Make outbound calls to prospective and existing customers.* Handle inbound customer inquiries professionally.* Explain company products and services to customers.* Generate and qualify leads through telephonic conversations.* Follow up with customers regarding inquiries, payments, or service updates.* Maintain accurate records of customer interactions in the CRM system.* Achieve daily, weekly, and monthly calling and sales targets.* Address customer concerns and escalate issues when required.* Build and maintain strong customer relationships.Required Qualifications* High School Diploma / Bachelor's Degree (preferred).* 0-2 years of experience in tele calling, customer service, tele sales, or a similar role.* Excellent communication and interpersonal skills.* Strong convincing and negotiation abilities.* Basic computer knowledge and familiarity with CRM software.* Ability to work in a target-driven environment.Skills Required* Effective verbal communication* Customer handling skills* Active listening* Sales and persuasion skills* Time management* Problem-solving ability* MS Office and CRM proficiencySalary & Benefits* Competitive salary with performance incentives.* Training and career growth opportunities.* Paid leave and employee benefits as per company policy.
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Tele Caller - Full Time

Navyabharat Evyan Motors Pvt Ltd

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Noida Sector 2
Microsoft Excel Outbound Calling Inbound Voice Process Cold Calling
We are seeking a dedicated Tele Caller to join our team in Sector 2. This role is ideal for individuals who have excellent communication skills and a passion for customer service, whether you are just starting your career or have a bit of experience.**Key Responsibilities:**- **Make Outbound Calls:** You will be responsible for reaching out to potential customers, introducing our services, and gathering information to help meet their needs.- **Manage Customer Queries:** Address any questions or concerns from customers effectively, ensuring they feel heard and valued.- **Maintain Accurate Records:** Keep detailed records of calls made, customer interactions, and follow-up actions in our database to track progress and results.- **Follow Up Leads:** Revisit previous leads to nurture relationships and inform them about new services or offers that may interest them.- **Achieve Targets:** Work towards meeting individual and team performance targets for calls and sales, contributing to the overall success of the team.**Required Skills and Expectations:**Candidates should possess strong verbal communication skills to convey information clearly and effectively. Good listening skills are crucial to understanding customer needs and providing relevant solutions. As a Tele Caller, you should be proficient in basic computer operations, including data entry and using CRM software. A positive attitude, patience, and the ability to handle rejection are essential for success in this role. Previous experience in a similar position is a plus, but not mandatory, as we are open to training candidates with a diploma who show a willingness to learn and grow.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Microsoft Excel Outbound Calling Domestic BPO Voice Process Cold Calling Convincing Power BPO Non Voice Inbound
We are looking for a dedicated Telecaller to join our team in Noida Sector 63. The ideal candidate will communicate with potential customers, offering them our products and services effectively.Key Responsibilities:1. Making Calls: You will reach out to prospective clients using our database, introducing our offerings and generating interest.2. Answering Queries: Address customer questions and provide information about products or services to ensure clarity and satisfaction.3. Following Up: After initial contact, you will follow up with leads to check their interest and encourage them to make a purchasing decision.4. Maintaining Records: You will keep detailed notes of customer interactions in our system to track progress and report results.5. Achieving Targets: Work towards daily and monthly targets by engaging with a certain number of calls and successfully closing deals.Required Skills and Expectations:Candidates should have strong communication skills and the ability to engage with customers confidently. A polite and friendly demeanor is essential, as you will be interacting with diverse individuals. Basic computer skills for data entry and record-keeping are necessary. While prior experience is not mandatory, a willingness to learn and adapt quickly in a fast-paced environment is expected. You should be diligent, motivated, and able to work collaboratively with a team while focusing on individual performance.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Moti Nagar Delhi
Outbound Calls Sales Telesales Cold Calling Sales Process Negotiation Skills Sales Lead Generation
We are looking for a motivated Telesales Representative to join our team in Moti Nagar, Delhi. This role is perfect for fresh graduates who are eager to start a career in sales.As a Telesales Representative, your key responsibilities will include:1. **Making Sales Calls:** You will contact potential customers over the phone to introduce our products and services, aiming to generate interest and close sales.2. **Building Customer Relationships:** Creating a positive experience for customers is crucial. You will listen to their needs and provide tailored solutions to enhance customer satisfaction.3. **Maintaining Records:** Keeping track of sales calls and customer interactions in our database is important for tracking your progress and reporting on results.4. **Meeting Sales Targets:** You will work towards achieving specific sales goals and daily quotas, which will help you grow and advance in your career.To succeed in this role, you should possess excellent communication skills and a friendly, persuasive approach. Being able to listen to customers and understand their needs is essential. Additionally, you must be comfortable working in a fast-paced environment and be able to adapt to various customer responses. We are looking for dedicated and enthusiastic female candidates who are committed to learning and growing within the sales industry. If you are ready to take on this exciting challenge, we encourage you to apply.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Subhash Nagar Delhi
Outbound Calls Sales Process Tele Marketing Cold Calling Telesales Outbound Calling Outbound Sales Personal Loans
We are based in Subhash nagar - West Delhi. We are looking for Tele callers for our organization for voice-process. It is an outbound calls prosess Banking(Loan).. Candidate should be 12th Pass or pursuing graduationExperience- Fresher or 6 monthsFixed Salary - 12k -15k + huge incentivesFixed day shift4 (Sunday ) paid off in a monthShift timing - 10:am to 6:pmFresher an experience both are required Male/female both can applyWe need average Communication skillsNo MTI issue
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida Sector 22
Outbound Calling Voice Process Motivating Skill
Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / Experienced
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Noida Sector 16
Marketing Communication Outbound Calling Marketing KPO Lead Generation Voice Process Domestic BPO Inside Sales Negotiation Skills Cold Calling Convincing Power
URGENT HIRING - TELESALES EXECUTIVE (Balance Transfer / Used Car Loan) Interview Venue:B-124, 3rd Floor, Sector 6, Noida(Near Noida Sector 15 Metro Station)Uttar Pradesh - 201301 Interview Timing:11:00 AM to 4:00 PM Company:JP Brothers Capital Management Pvt Ltd About Company:We are an authorised channel partner of leading Banks & NBFCs, providing 360 financial services to customers across India.Our core expertise is in Balance Transfer & Used Car Loan services. Job Profile:Telesales Executive (Office Job) Eligibility: Fresher & Experienced both can apply Office Timing:9:30 AM to 6:30 PM Qualification:12th Pass / Graduate Please Carry:Only Resume Immediate Joining Limited OpeningsPlease forward this message in your WhatsApp groups and refer your friends.
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Telecaller || Freshers & Experienced

Gulf to World Immigration Consultant

  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Voice Process Presentation Skills Inbound Negotiation Skills Convincing Power Cold Calling English
We are looking for a dedicated Telecaller to join our team in Delhi. The ideal candidate will be responsible for engaging with customers over the phone and assisting them with their inquiries. This is a full-time position and requires a commitment to excellent customer service.**Key Responsibilities:**- **Making Calls:** You will call potential and existing customers to discuss products or services and understand their needs.- **Providing Information:** You will inform customers about product features, benefits, and promotions to help them make informed decisions.- **Handling Queries:** You will address customer questions or concerns efficiently and professionally to ensure a positive experience.- **Recording Feedback:** You will document customer interactions and feedback accurately for record-keeping and to improve service quality.- **Meeting Targets:** You will strive to achieve call and sales targets set by the management to support the companys goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential. You should be able to speak clearly and effectively in Hindi and English.- **Listening Skills:** You must actively listen to customers to understand their needs and provide relevant solutions.- **Problem-Solving Abilities:** You should be able to think on your feet and offer solutions to customer issues.- **Time Management:** You need to manage your time efficiently to handle multiple calls and meet deadlines.- **Team Player:** You should work well with others and contribute positively to a team environment.Preferred candidates will have a minimum education of 12th grade and can have experience ranging from 0 to 6 years. Female candidates are encouraged to apply.
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Telecaller Jobs For Freshers - Delhi

Care for Life Charitable Trust

  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Kirti Nagar Delhi
Motivating Skill Outbound Calling Inbound Convincing Power Voice Process
We are hired Tele callers in kirti nagar , delhi minimum qualification 10th pass All candidates easy apply for this vacancy fresher and experience both can apply
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice English Language Domestic Calling Tele Marketing Basic Computer Skills
We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. **Customer Outreach**: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. **Lead Generation**: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. **Data Management**: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. **Team Collaboration**: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.
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  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Female
  • Bhajan Pura Delhi
Sales Outbound Calling Voice Process
We are looking for a motivated and enthusiastic female Telecaller for a full-time work-from-home position located in Bhajan Pura. This role is suitable for individuals with 0 to 5 years of experience and requires at least a 10th-grade education.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers to introduce and promote our products or services, aiming to generate interest and sales. - **Provide Information:** Clearly explain product features and benefits to customers, helping them understand how our offerings meet their needs.- **Respond to Inquiries:** Address customer questions and concerns with patience and professionalism, ensuring a positive experience. - **Record Customer Interactions:** Maintain detailed records of each communication, including feedback and contact information, to improve future calls.- **Meet Targets:** Work towards achieving daily and monthly call and sales targets as set by the management to support company growth.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information clearly and accurately.- Ability to listen actively, understand customer needs, and respond effectively.- Basic computer skills, including familiarity with MS Office and CRM software, to manage customer data efficiently.- A positive attitude and a willingness to learn about products and sales techniques.- Time management skills to prioritize tasks and meet deadlines consistently.- Must be detail-oriented and organized to keep accurate records of customer interactions.
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Noida Sector 63
Sales Tele Counselor Tele Caller B2c Sales Outbound Calling Inside Sales Voice Process Domestic BPO
Required SkillsExcellent communication and negotiation skills.Strong convincing and presentation abilities.Ability to work under pressure and achieve targets.Good interpersonal and customer handling skills.Basic computer knowledge and MS Office skills.Self-motivated and positive attitude.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 12
Outbound Calling Voice Process
Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / ExperiencedSalary:
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Tele Caller (0-2 Years) (Female)

Navyabharat Evyan Motors Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Noida Sector 2
Microsoft Excel Outbound Calling Inbound Voice Process Cold Calling
Develop and design engaging graphics for social media, websites, and marketing materials- Edit and produce high-quality videos using Adobe Premiere Pro- Create visually appealing layouts and templates in Canva for various digital platforms- Collaborate with the marketing team to deliver creative assets that meet project goals- Maintain brand consistency across all visuals and assets
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Gurgaon. This role is ideal for fresh graduates or those with limited experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- **Customer Interaction:** Engage with customers over the phone to provide information about products and services, addressing inquiries and resolving issues effectively.- **Outbound Calls:** Make outbound calls to potential and existing customers, aiming to generate leads and promote sales opportunities while maintaining a friendly and professional tone.- **Record Keeping:** Maintain accurate records of calls and customer interactions in our system, ensuring that all data is up-to-date and readily accessible for follow-ups.- **Feedback Collection:** Gather feedback from customers regarding their experiences and suggestions, reporting these insights to the management team for continuous improvement.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. They should be able to articulate ideas clearly and have a pleasant phone demeanor. Basic computer skills and familiarity with call center processes are beneficial. Successful candidates will display a positive attitude, patience, and a willingness to learn new skills. Ability to work in a team environment and adapt to changing situations is essential. A strong desire to assist customers and contribute to the team
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Delhi. This role is ideal for individuals seeking to begin or advance their careers in customer service while working from the comfort of their homes. Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls to address inquiries, provide information about products and services, and resolve any issues they may have.2. **Lead Generation**: Identify potential customers and generate leads by explaining the benefits of our offerings and encouraging them to make a purchase or schedule an appointment.3. **Data Entry**: Accurately record customer interactions and maintain detailed records in our database for future reference, ensuring all information is up to date and correct.4. **Follow-Up Calls**: Make follow-up calls to customers to ensure their needs are met and to promote additional products or services based on their interests.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to engage effectively with customers over the phone. Basic computer skills and familiarity with CRM software are desirable. A positive attitude, patience, and a strong willingness to learn are essential for success in this role. Candidates should be self-motivated, disciplined, and able to meet deadlines while working independently from home. Prior experience is a plus, but freshers are encouraged to apply.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
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Fresher hiring for BPO Telecaller

Gutsy Monk security PVT LTD

  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Vikas Puri Delhi
Domestic BPO Sales Process Outbound Calling Customer Support Call Center
We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. This role is suitable for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. The position is full-time and based in the office.As a BPO Telecaller, your primary responsibilities will include communicating with customers over the phone, providing information about our services or products, and helping resolve customer queries. You will be expected to make outbound calls as well as handle incoming calls, ensuring that each customer feels valued and understood. Building and maintaining strong customer relationships is essential for this role.You will also record customer interactions accurately in the database, track leads, and follow up as needed. Familiarity with basic computer operations will be required to handle data entry tasks efficiently. To succeed in this position, you should possess excellent verbal communication skills, a friendly and approachable demeanor, and the ability to listen actively to customer needs. Being persuasive and having good negotiation skills will also be beneficial. A positive attitude and the willingness to learn will go a long way in this role, as you will be working in a fast-paced environment. Time management skills will help you handle multiple calls effectively throughout the day.
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