Outbound Calling Job Vacancies in Pimpri Chinchwad

Key responsibilities include initiating calls to potential customers, delivering sales pitches, handling orders, providing customer service, and achieving sales targets. Effective Telesales Executives possess strong communication, persuasion, and customer service skills.

Key Result Areas (KRAs):1. Responsible for planning, implementing and directing the sales activities of the company in adesignated area to achieve sales objectives2.Telugu & Kannada language candidates are more preferable with good english proficiency3 . Develop a sales strategy to achieve organizational sales goals and revenues4. Sales Closure of hair and skin clients5. Responsible for driving consultation to Location allotted6. Develop and implement new sales initiatives, strategies and programs.7. Contacting potential client via email or phone to establish rapport and set up meetings8. Developing sales goals for the team and ensuring they are met9. Negotiating on phone, email or in-person10.To provide report and feedback to upper management about what is and is not working11.To provide detailed report and feedback to upper management12.Extensive Follow-up for the Clients allotted13.Giving client good client experience

Job Requirement: Telecallers (Outbound Calling) - Female OnlyInsurance generating leads by calling clientsVacancy: 4Education: Minimum 12th PassLanguage Known: Marathi/ Hindi/ EnglishSkills required: Learning, Good Communication, Problem-solving, Teamwork, Basic Maths, and Technical Skills.Minimum Experience: 1 Year To 2 yearMinimum Salary: Rs 10000/- to Rs 15000/- + Incentive( Note:- Preference For Nearby Candidate )

Company Overview:We are a dynamic domestic Business Process Outsourcing (BPO) company specializing in providing exceptional customer service and sales solutions to our clients. As a Call Center Agent, you will play a pivotal role in delivering outstanding customer experiences and driving business growth through inbound and outbound calling campaigns.Job Title:Call Center Agent (Inbound & Outbound)Location:[City, State]Job Type:Full-time / Part-timeJob Summary:As a Call Center Agent, you will be responsible for handling inbound and outbound customer calls in a courteous, timely, and professional manner. You will provide accurate information about products, services, and resolve customer inquiries and issues to ensure customer satisfaction and retention. Additionally, you will actively promote products and services to meet sales targets and contribute to the overall success of the campaigns.Responsibilities:Handle inbound calls from customers regarding product inquiries, service questions, and general customer support issues.Make outbound calls to prospective customers to promote products, services, and upsell/cross-sell opportunities.Provide accurate information and timely resolution to customer inquiries and issues.Maintain a high level of professionalism and customer service at all times.Achieve productivity standards and goals while maintaining the highest level of quality service.Follow communication scripts and procedures when handling different topics.Identify and escalate priority issues per client specifications.Document all call information according to standard operating procedures.Requirements:Excellent verbal and written communication skills in English.Proven customer support experience or experience as a call center representative.Familiarity with CRM systems and practices.Customer focus and adaptability to different personality types.Ability to multi-task,

Job Function:? Identify the trends and have a deeper insight into the data while communicating with citizens? Conduct quality probes on the citizen application with a deep drill down, analyze different element while talking to the citizens and getting to the factors causing the problem and develop the solution? Do outbound calls to the citizen who have done the applications with our HD and collect the necessary information? Interact with citizens who call on the helpline and explain them various schemes and its benefits and resolve their queries and translate them into new applications? Do proof verification and validate the document uploaded on the portal? Generate reports based on the calling data and share insights with the operations team? High degree of product knowledge and service expertise with the latest update.Personal Attributes? Ability to manage high volumes of calls in multiple languages (at least two languages) and achieve the daily call target? Good analytical skills& detail oriented? Candidate should be tech-savvy Good communication skills, proficiency in excel with ability to generate reports & graphs, conversant with Gmail and google drive, basic knowledge of computers and proficient in writing professional emails? Preference will be given to candidates from BPO backgrounds or experience of working on telephony systemJob Location Preferably in Delhi, Bangalore & Pune