Manager CRM Job Vacancies in Noida

We are hiring a CRM Manager for our PropTech firm based in Noida, to look after Post Sales CRM Operations, to maintain Buyers MIS and look after their concerns. Candidate should have hands-on knowledge of CRM softwares.Customer Relationship Manager Responsibilities: Building and maintaining profitable relationships with key customers. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with other managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing those. Knowing your competition and strategizing accordingly.Customer Relationship Manager Requirements: A bachelors degree. A minimum of 5-7 years relevant experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. Superior industry knowledge. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.Job Types: Full-time, Regular / Permanent

Job DescriptionMonitoring relationships with customers through CRM systemsEnsure total customer satisfaction from Booking to PossessionSetting up monthly collection targets and ensuring to meet the planned collectionManaging the team of 5 and more executivesGuiding teams and resolving their issuesPlanning and setting up daily tasks for executives and ensuring timely completion of the same.Updating and monitoring compliance of the SOPsEnsure proper documentation as per standard practice.Coordination with the sales team and another departmentPresenting the various MIS to the managementSuggest new methods to address customers' needs.Desired SkillShould have minimum experience of 3 years in CRM and managing teams.Knowledge of customer life cycle process in the Real estate industry.Good in communication and presentation.Tech-savvy and system-oriented.

CRM Manager for Real Estate company in sector 56, Gurgaon MCPSClient Handling & Coordination:Act as a single point of contact for post-sales customer queries.Manage customer on boarding and documentation after booking.Coordinate with internal departments (sales, legal, finance, site team) for customer queries and issues.Documentation & Records:Maintain and update client records, booking forms, agreements, and payment receipts.Coordinate agreement execution and registration process with legal teams.Payment Follow-up & Collection:Monitor and follow up on payment schedules as per agreed milestones.Send payment reminders and ensure timely collection.Customer Communication:Regularly update clients regarding construction progress, payment schedules, possession timelines, etc.Handle customer queries and grievances professionally and escalate complex issues when needed.CRM Software Management:Maintain records and activity logs on CRM software (like Salesforce, Zoho, or real estate-specific CRMs).Generate reports and dashboards for management review.Handover & Possession:Coordinate for timely possession, snag list, and final settlement with clients.Key Skills Required:Excellent communication & interpersonal skillsStrong follow-up and coordination abilityCustomer service orientationProficiency in CRM tools/software and MS OfficeKnowledge of RERA processes is an added advantageQualifications:Graduate / MBA preferredPrior experience in CRM in Real Estate industry is mandatory

WE NEED SMART WORKING PEOPLE.WE NEED PEOPLE WHO ARE LOYAL TO COMPNYWE NEED PEOPE WITH GOOD COMMUNICATION SKILLS

Key Responsibilities:Manage complete CRM operations and documentation.Schedule and coordinate client meetings.Resolve client queries and ensure smooth communication.Act as the first point of contact for client relationship management.Requirements:Minimum Graduate.Must have proven experience in hardcore CRM within the Real Estate industry.Strong communication, problem-solving, and client-handling skills.Confident, proactive, and detail-oriented.

- Candidate shall be responsible to manage the client database- Ensure that the customer (Retailers) have received the ordered goods / parcel- Ensuring Timely sending of invoices- Payment follow up over email and calls

Job Title: CRM Executive / CRM ManagerLocation: GurgaonEmployment Type: Full-timeDepartment: Marketing / Customer ExperienceAbout Qurist:Qurist is a health & wellness brand committed to delivering high-quality, trustworthy products that improve lives. We pride ourselves on transparency, customer satisfaction, and innovation. We are looking for a detail-oriented and data-driven CRM professional to enhance our customer engagement, retention, and loyalty strategies.Role OverviewThe CRM role will be responsible for managing Qurists customer relationship platforms and strategies, ensuring a seamless, personalized, and data-backed experience for our customers across all touchpoints. This position will require a blend of analytical skills, marketing understanding, and customer-first thinking.Key ResponsibilitiesCRM Strategy & ManagementDevelop, execute, and optimize CRM campaigns to drive customer engagement, retention, and reactivation.Segment customers based on behavior, purchase history, and engagement levels to deliver personalized communication.Manage automation workflows for onboarding, upselling, cross-selling, and win-back campaigns.Customer Data ManagementMaintain and update customer databases, ensuring data accuracy and compliance with data protection regulations.Track and analyze customer interactions to improve personalization and customer lifetime value (CLV).Campaign ExecutionDesign, execute, and monitor email/SMS/WhatsApp marketing campaigns.Work closely with the marketing team to align campaigns with product launches, promotions, and brand messaging.Analytics & ReportingMonitor campaign performance, prepare reports, and provide insights for optimization.Track KPIs such as retention rate, repeat purchase rate, customer churn, and engagement metrics.Cross-functional CollaborationWork with sales, marketing, product, and customer support teams to ensure a consistent and effective customer experience.Provide customer insights to influence product development and marketing strategies.Key Skills & CompetenciesProven experience in CRM, customer engagement, or retention marketing.Proficiency in CRM tools (e.g., HubSpot, Zoho CRM, Salesforce, Klaviyo, Omnisend, or similar).Strong analytical skills and ability to interpret data for actionable insights.Good understanding of customer segmentation, marketing automation, and lifecycle management.Excellent communication and interpersonal skills.Attention to detail and ability to manage multiple projects simultaneously.QualificationsBachelors degree in Marketing, Business Administration, or a related field.2 - 5 years of experience in a CRM or similar role, preferably in D2C, e-commerce, or FMCG.Experience with email marketing, automation, and retention campaigns.What We OfferOpportunity to work with a fast-growing, purpose-driven brand.Collaborative and innovative work culture.Competitive salaryApply at : careers@qurist.in

Post Crm manager or asstt manager Exp -atleast 5- 6 year. Real estate backgroundKnowledge of residential housing , commercials and affordable housing

Customer Care - email reply of calls, new customer calls

Job Tittle - Customer Relationship Manager (CRM)No of opening - 1 yrLocation - vipul tread centra sohan road Sector -48Experience - 2 yr Qualification - MBAKey skills - Active Listening.Communication.Computer Skills.Customer Service.Interpersonal Skills.Leadership.Management Skills.Problem-Solving.Industry- Real estate Gender - Female Salary -25 to 30 k