Tele Counselor Jobs

We are seeking a dedicated Tele Counselor with 2-3 years of experience to join our team in Andheri West, Mumbai. The ideal candidate will communicate effectively over the phone to provide guidance and support to clients. This is a full-time, office-based position.Key Responsibilities:1. **Client Interaction**: Engage with clients through phone calls, listen to their concerns, and provide appropriate support and guidance.2. **Information Sharing**: Explain program details, services, and procedures to clients clearly, ensuring they understand their options and next steps.3. **Follow-Up**: Maintain regular follow-up with clients to ensure their needs are met and to help them stay on track with their goals.4. **Data Management**: Keep accurate records of all client interactions and update the database with relevant information to ensure smooth communication within the team.5. **Coordination with Team**: Work closely with other team members to ensure consistent messaging and improve client satisfaction.Required Skills and Expectations:The ideal candidate should be a female with a minimum of a 12th-grade educational qualification. Strong communication skills, both verbal and written, are essential, along with the ability to empathize and build rapport over the phone. Candidates should demonstrate excellent listening skills, a positive attitude, and the ability to handle challenging conversations with professionalism. Proficiency in computer usage and basic knowledge of data entry is also expected. A proactive approach to problem-solving and a commitment to helping clients achieve their goals is essential for this role.

As a Tele Counselor, you will play a vital role in helping prospective students make informed decisions about their education. Your main responsibilities will include:- **Conducting calls to prospective students**: You will reach out to potential students, explaining the various educational programs available and answering their questions.- **Providing information about courses**: You must be knowledgeable about the courses offered and communicate details such as curriculum, duration, and eligibility to help prospective students understand their options.- **Managing follow-ups**: Keeping track of potential student inquiries is essential. You will follow up with interested students to provide additional information and resolve any doubts they may have.- **Maintaining records**: Accurately documenting calls and interactions in our database is crucial for tracking progress and ensuring effective communication with potential students.- **Working collaboratively with the admissions team**: You will collaborate with team members to ensure quick and effective responses to student inquiries and contribute to the overall admissions strategy.To succeed in this role, you should possess strong communication skills, both verbal and written, to articulate information clearly. A pleasant and friendly demeanor will help you engage effectively with prospective students. Additionally, being organized and detail-oriented is essential for managing records and follow-up tasks. A basic understanding of computer applications and proficiency in English and Hindi will further enhance your performance in this role.

We are looking for a dedicated Tele Counselor to join our team in Delhi. This is a full-time role for female candidates who have completed their 12th grade and have little to no experience. Key Responsibilities:- **Conducting Calls**: You will reach out to potential clients or students via phone calls, providing information about our services and answering their queries.- **Counseling**: You will guide clients through their options, helping them make informed decisions about their choices or potential programs.- **Database Management**: You will maintain and update records of client interactions in our database to ensure accurate tracking and follow-ups.- **Follow-up**: You will regularly check in with leads to nurture relationships and encourage them to take the next steps in their decision-making process.- **Feedback Collection**: You will gather feedback from clients about our services and their experience, which will help us improve our offerings.Required Skills and Expectations:Strong verbal communication skills are essential for effectively conveying information and connecting with clients over the phone. You should also exhibit active listening skills to understand client needs. A friendly and approachable demeanor will enhance client interactions. Basic computer skills are necessary to manage records and perform data entry. Being proactive and self-motivated is important, as you will need to take initiative in reaching out to potential clients. A willingness to learn and grow in the role will contribute to your success.

1. Lead Generation & CounsellingGenerate leads through calls, walk-ins, referrals, and online inquiriesCounsel students about CA courses (Foundation, Inter, Final)Understand student needs and recommend suitable batches/programs2. Admissions & ConversionsConvert enquiries into admissionsFollow up regularly with interested students/parentsAchieve monthly admission and revenue targets3. Relationship ManagementMaintain strong relationships with students and parentsProvide timely updates regarding batches, results, and schedulesHandle queries and resolve concerns professionally4. Data ManagementMaintain proper records of leads, follow-ups, and conversionsUpdate CRM or Excel sheets dailyTrack performance and report to management5. Marketing & Promotion SupportAssist in seminars, webinars, and promotional eventsCoordinate with digital marketing team for campaignsVisit colleges/schools for tie-ups and awareness sessions6. Market ResearchKeep track of competitor coaching institutesSuggest improvements in courses, pricing, or strategies7. CoordinationWork closely with academic and admin teamsEnsure smooth onboarding of new students

Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude

We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.

As a Relationship Manager, you will be responsible for building and maintaining strong customer relationships. Your role will involve understanding client needs and providing appropriate solutions to enhance their experience. **Key Responsibilities:**- **Customer Interaction:** Engage with clients to understand their requirements and address any queries. This helps in building trust and rapport.- **Problem Solving:** Work closely with clients to resolve any issues they may face, ensuring their concerns are addressed promptly and effectively.- **Client Follow-Up:** Regularly check in with clients to ensure satisfaction with services and identify opportunities for additional support, fostering loyalty and long-term relationships.- **Sales Support:** Assist in promoting products and services that meet client needs, contributing to overall sales growth and customer satisfaction.- **Database Management:** Maintain accurate records of client interactions and feedback to help in improving services and meeting client expectations.**Required Skills and Expectations:**- **Excellent Communication:** Strong verbal and written communication skills are essential to effectively engage with clients and address their needs.- **Customer Focused:** A genuine interest in helping customers and providing them with the best solutions is crucial for success in this role.- **Team Player:** Collaborating with team members to achieve common goals while being able to work independently when required.- **Organizational Skills:** Ability to manage multiple clients and tasks efficiently, ensuring timely follow-ups and responses.- **Basic Computer Skills:** Familiarity with computers for managing client information and communicating effectively is important for daily operations.

We are looking for a Tele Counselor to join our team in Bavdhan. As a Tele Counselor, you will be responsible for helping students and clients by providing information and support over the phone.**Key Responsibilities:**- **Conduct Counselling Calls**: You will reach out to students and clients to understand their needs and provide guidance regarding courses and programs available.- **Provide Accurate Information**: It is vital to share correct details about different educational options, including admission processes and eligibility criteria.- **Follow Up with Leads**: After initial contact, you will follow up with leads to ensure they have the information they need and to answer any further questions.- **Maintain Records**: You will keep detailed records of conversations, inquiries, and responses in our system to track client interactions and outcomes.- **Handle Queries**: Respond to specific questions from clients or students and resolve any concerns to ensure a positive experience.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication skills are crucial for explaining concepts clearly and effectively over the phone.- **Listening Skills**: The ability to listen actively and empathetically to clients will help you understand their needs better.- **Customer Service Orientation**: A friendly and professional attitude is expected while interacting with clients.- **Basic Computer Skills**: Familiarity with using computers and software for data entry and record-keeping is necessary.- **Team Player**: Ability to work collaboratively with colleagues and contribute to team goals. This is a full-time position that requires you to work from the office. Candidates with 0 to 1 year of experience and relevant educational backgrounds (B.A, B.C.A, B.B.A, B.Com, B.Sc) are encouraged to apply.

As a Tele Counselor, your primary role is to assist individuals in making informed decisions about their educational and career paths. You will engage with potential students over the phone, providing valuable insights and support throughout the enrollment process.**Key Responsibilities:**- **Conduct Telephonic Outreach:** Reach out to prospective students to discuss program offerings, answer questions, and understand their needs.- **Provide Guidance:** Offer detailed information about courses, eligibility criteria, and admission processes to help students make informed choices.- **Manage Inquiries:** Document and track all inquiries and responses to ensure efficient follow-up and maintain accurate records.- **Build Relationships:** Establish rapport with students and parents, fostering trust and effectively addressing any concerns they may have.- **Assist with Enrollment:** Guide students through the application and enrollment steps, helping them navigate any challenges they encounter.**Required Skills and Expectations:**- **Effective Communication:** Strong verbal communication skills are essential to convey information clearly and persuasively to students.- **Listening Skills:** You must be able to listen actively to understand students needs and tailor your responses accordingly.- **Problem-Solving Abilities:** You should demonstrate the ability to address inquiries and resolve issues quickly and efficiently.- **Organizational Skills:** Attention to detail is important for managing records and following up on inquiries.- **Positive Attitude:** A friendly and enthusiastic demeanor will help create a welcoming environment for potential students.

As a Tele Counselor, you will play a key role in guiding and supporting potential students interested in our programs. Your primary goal is to provide effective guidance over the phone, helping them make informed decisions about their education.Key responsibilities include:- **Conducting Calls**: You will reach out to potential students to understand their educational interests and help them with program selection.- **Providing Information**: It is essential to give accurate details about different courses, admission processes, and any other queries students may have.- **Building Relationships**: You will establish rapport with prospective students, ensuring they feel comfortable and valued throughout their inquiry.- **Following Up**: Regular follow-ups with interested candidates are necessary to keep them informed and engaged.- **Maintaining Records**: You will be responsible for keeping accurate records of calls, inquiries, and the status of leads in the database.To succeed in this role, you should have strong communication skills, both verbal and written, allowing you to explain complex information clearly. A friendly and approachable personality will help you connect with others effectively. Proficiency in using phone systems and basic computer programs for data entry is also important. You should be a quick learner, adaptable, and passionate about helping students reach their educational goals. A minimum of a 12th-grade education is required, and prior experience in a related role is a plus but not mandatory.

We are seeking a Tele Counselor to join our team in Jabalpur. The ideal candidate should have 1 to 5 years of experience and possess at least a Bachelors degree in fields such as B.A, B.C.A, B.B.A, B.Com, or B.Ed. This is a full-time position requiring the candidate to work from the office and we are looking for a female candidate.**Key Responsibilities:**- **Conduct Telephonic Counseling:** Engage with potential clients over the phone to understand their needs and provide guidance on available services, ensuring effective communication.- **Follow-Up Calls:** Reach out to previous clients and leads to check on their progress and offer further assistance, helping to maintain relationships and encourage client retention.- **Database Management:** Update and manage client information in the database efficiently, ensuring accuracy and confidentiality of sensitive data.- **Provide Feedback:** Share insights and feedback from calls with the management team to improve services and address client concerns promptly.- **Achieve Targets:** Work towards achieving counseling targets and contribute to overall team goals, demonstrating a results-driven approach.**Required Skills and Expectations:**The candidate should have excellent communication and interpersonal skills, enabling effective interaction with clients. A degree of empathy and understanding is crucial for addressing client concerns. Strong organizational skills are necessary to manage records and follow-ups efficiently. The ability to work independently as well as part of a team is important, along with the eagerness to learn and adapt to new challenges in a fast-paced environment. Creativity in solving problems and maintaining a positive attitude will help foster client rapport.

Language Requirement:Fluency in Bengali is mandatory.Key Responsibilities Call and follow up with prospective students and parents regarding courses. Provide career and academic counselling to students based on their interests and goals. Explain details about multimedia courses such as Animation, VFX, Graphic Design, Digital Marketing, and 3D Gaming. Generate and manage leads, convert inquiries into student admissions. Achieve monthly and quarterly admission targets. Maintain accurate records of leads, follow-ups, and admissions in the CRM portal.

Tele Counselor cum back office work

The candidates (Civil Services Aspirants -UPSC, KPSC, SSC, IBPS RRB etc must have the skills to counsel, convert the aspirations to get admissions same lead generation to further mentoring and costing. To build strong outbound network with the educational institutions

Key ResponsibilitiesCall potential students and provide information about our courses.Explain course details and guide students for admission.Maintain records of interested students.Follow up with students and invite them for counseling.Maintain daily call reports and update the database.

We are looking for a motivated and confident Tele caller / Sales Executive to join our team. The candidate will be responsible for contacting potential customers, explaining our real estate projects and educational services, generating leads, and converting them into admissions or property sales.

Need female Telle caller for finance company with fluency in multiple language- Hindi ,Telugu, Kannada.

To counsel, educate and popularise the academy objectives and promote the different courses namely UPSC KPSC SSC IBPS RRB etc. The candidates must have commitment to convey every lead to an admission and shake up the intake gradually

As a Front Desk Executive, you will be the first point of contact for our visitors and clients, playing a crucial role in delivering a positive experience. Your responsibilities include:- **Greeting Visitors**: Welcome all guests with a friendly demeanor, ensuring they feel appreciated and comfortable during their visit.- **Managing Calls**: Answer and direct phone calls promptly, handling inquiries or redirecting them to the appropriate department as needed.- **Scheduling Appointments**: Coordinate and manage the calendar for meetings and appointments, ensuring effective time management and organization.- **Handling Administrative Tasks**: Assist with administrative duties such as filing, data entry, and maintaining office supplies, supporting overall office operations.- **Maintaining a Clean Front Area**: Ensure that the reception area is tidy and presentable, creating a welcoming environment for visitors.- **Processing Mail and Deliveries**: Manage incoming and outgoing mail efficiently to ensure communication flow remains unhindered.To be successful in this role, you are expected to possess the following skills:- **Excellent Communication Skills**: Strong verbal and written communication abilities are crucial for interacting professionally with clients and colleagues.- **Customer Service Orientation**: A positive attitude and dedication to providing exceptional service will help in addressing the needs of visitors effectively.- **Organizational Skills**: You should have the ability to multitask and prioritize responsibilities efficiently, ensuring smooth front desk operations.- **Proficiency in Computer Applications**: Familiarity with Microsoft Office and other relevant software will be necessary for administrative tasks.- **Attention to Detail**: Being detail-oriented will help maintain accuracy in paperwork and appointments. A background in B.A, B.B.A, B.Com, B.Sc, or Advanced/Higher Diploma, along with 1 to 3 years of experience in a similar role, is appreciated.