We are looking for a dedicated Tele Caller to join our team in Nehru Place. The ideal candidate will have 1 to 3 years of experience and a Bachelor’s degree (). This is a full-time position, and we invite female applicants to apply.
Key Responsibilities:
- Making Outbound Calls: Engage potential customers by calling them to provide information about our services and offerings, aiming to generate interest and inquiries.
- Responding to Customer Queries: Handle incoming questions from customers, providing accurate and timely responses to ensure customer satisfaction.
- Maintaining Records: Keep detailed notes of each call, noting customer feedback, inquiries, and any follow-up actions needed, ensuring effective tracking of communications.
- Scheduling Appointments: Coordinate and set up meetings between potential clients and the sales team to facilitate further discussions on business opportunities.
- Follow-up Calls: Regularly reach out to potential leads who have shown interest but have not yet made a decision, keeping our services top of mind.
Required Skills and Expectations:
- Excellent communication skills: The candidate should be fluent in English and possess strong verbal skills to engage effectively with customers.
- Good listening skills: The ability to understand customer needs and respond appropriately is crucial for success.
- Basic computer skills: Familiarity with MS Office and CRM software is preferred for managing records and scheduling.
- Goal-oriented mindset: The ideal candidate should be motivated to meet daily call targets and contribute positively to team goals.
- Professional demeanor: A friendly and approachable attitude is essential for building rapport with clients and ensuring a positive experience during calls.