Process Executive Jobs

Job SummaryWe are looking for enthusiastic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should have excellent English communication skills, a customer-centric approach, and the ability to handle international customer queries professionally over phone calls.Key Responsibilities- Handle inbound and outbound customer calls from international customers.- Provide accurate information and resolve customer queries professionally.- Understand customer concerns and provide appropriate solutions.- Maintain a high level of customer satisfaction through effective communication.- Handle customer complaints, escalations, and service-related issues.- Maintain accurate customer records and update details in the CRM system.- Follow company policies, quality standards, and call-handling procedures.- Achieve daily, weekly, and monthly performance targets.- Ensure proper follow-ups and timely resolution of customer issues.Required Skills- Excellent verbal and written communication skills in English.- Good accent clarity and fluency in English.- Strong listening and problem-solving abilities.- Ability to handle customer objections and challenging situations.- Basic computer knowledge and familiarity with MS Office.- Knowledge of CRM tools is an added advantage.- Ability to work in rotational/night shifts.- Good interpersonal skills and a positive attitude.Eligibility Criteria- Any Graduate / Undergraduate.- Freshers and experienced candidates can apply.- Prior experience in International Voice Process / BPO / Customer Support is preferred.- Must be comfortable working in night shifts.

Hiring Now - BPO Non-Voice / Data Entry Job Location: Coimbatore, Tamil NaduJob Role: Non-Voice Process / Data Entry ExecutiveQualification: 12th Pass / Diploma / Any DegreeExperience: Freshers & Experienced Candidates Skills RequiredBasic computer knowledgeTyping skills and data entryMS Word and MS Excel basicsGood attention to detailBasic English reading and writingAbility to work accurately and meet targets Job ResponsibilitiesEnter and update data in the company systemVerify information and maintain accuracyHandle emails and documentationMaintain records and complete assigned tasks on time Work Location: Coimbatore Contact Number: 9043326222Interested candidates can contact us for more details and application information. Freshers are welcome to apply!

We are looking for a Collection Executive to join our team in Chennai. The ideal candidate should have 1 year of experience and a graduate degree. This position is full-time and requires working from the office.nnKey Responsibilities:nn1. Debt Collection: Follow up with customers to collect outstanding payments on overdue accounts through calls, emails, or in-person meetings. This involves being persistent while maintaining professionalism.nn2. Customer Communication: Establish and maintain positive relationships with customers to facilitate timely payment. Effective communication is crucial to resolve any issues or disputes regarding payments.nn3. Account Management: Monitor customer accounts and maintain records of communications and payment agreements. This ensures accurate tracking of accounts and helps in reporting any discrepancies.nn4. Reporting: Prepare regular reports on collection status, outstanding accounts, and any challenges faced in the collection process. This information helps the management make informed decisions.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication and negotiation skills to effectively engage with customers. Attention to detail is important to manage records accurately. A good understanding of financial procedures and the ability to work under pressure to meet targets are essential. Candidates should be proactive, reliable, and capable of maintaining confidentiality. Teamwork and a positive attitude are valued, as you will collaborate closely with other departments to facilitate collections.

Key ResponsibilitiesBookkeeping & Day-to-Day AccountingVoucher & Ledger Management: Record daily financial transactions (sales, purchases, cash/bank vouchers, journal entries) accurately in Tally Prime / ERP systems.Bank & Cash Reconciliation: Perform regular bank reconciliations, monitor cash flows, and manage petty cash expenses.Accounts Payable & Receivable: Track customer outstanding, follow up on pending payments, and process vendor bill clearances and payments on schedule.Taxation, Statutory Compliance & AuditsGST & TDS Computations: Calculate and prepare monthly/quarterly GST returns, handle e-way bill generation, and ensure timely deduction and filing of TDS.Audit Assistance: Coordinate with internal and external auditors, collating financial statements, ledger proofs, purchase/sales invoices, and tax challans.Financial Reporting: Generate daily/weekly cash flow statements, trial balances, profit & loss statements, and aging reports in MS Excel for management review.

We are seeking a part-time Data Entry Executive who will have the flexibility to work from home with a minimum commitment of 4-5 hours daily. The ideal candidate should be fluent in both Hindi and English, possessing strong typing skills and attention to detail.Key responsibilities include accurately entering and updating data in various systems and maintaining data integrity. The Data Entry Executive will also review documents for accuracy and completeness, ensuring that all information is correctly recorded. Additionally, the candidate may be required to organize and manage files and documents systematically.Candidates should have completed their 12th grade and have a typing speed that allows for quick and accurate data entry. Excellent communication skills in both Hindi and English are essential for effective collaboration. Familiarity with data management software and proficiency in using a computer or laptop are required. As this is a remote position, candidates must have a reliable internet connection and a suitable workspace.The work schedule is flexible, allowing you to arrange your hours according to personal preferences, making this a great opportunity for individuals seeking part-time work. Strong organizational skills, the ability to multitask, and a commitment to meeting deadlines are highly valued. This role is perfect for individuals looking to start their careers in data management or those with 0-2 years of experience.

Job Description - IBPO Executive (US Healthcare RCM)Company: Slick Software SolutionsJob Title: IBPO Executive / Senior Process Executive Experience: 2-4 Years Location: Hitech CIty, hyderabad Employment Type: Full-Time Work Mode: Work from Office Process: US Healthcare BPO / RCMJob Summary:We are looking for experienced IBPO professionals with 2-4 years of experience in US Healthcare BPO operations. The ideal candidate should have hands-on experience in healthcare back-office processes, strong analytical skills, attention to detail and the ability to meet productivity and quality targets.Roles and Responsibilities:- Handle day-to-day US Healthcare BPO operations and assigned process activities.- Process and review healthcare-related transactions accurately within defined TAT.- Verify patient, insurance and claim-related information as per process requirements.- Handle documentation, data entry and transaction processing.- Identify discrepancies, errors and missing information and take corrective action.- Maintain process accuracy, productivity and quality benchmarks.- Follow standard operating procedures (SOPs) and client-specific guidelines.- Coordinate with internal teams to resolve process-related issues.- Prepare daily productivity and performance reports when required.- Escalate complex cases to the team leader or supervisor.- Maintain confidentiality of patient information and follow HIPAA guidelines.- Support process improvements and ensure consistent service delivery.Required Skills:- 2-4 years of experience in BPO / IBPO / US Healthcare operations.- Good understanding of back-office operations and transaction processing.- Experience in data entry, documentation and process validation.- Strong attention to detail and analytical skills.- Good communication and coordination skills.- Basic knowledge of MS Excel and MS Office.- Ability to meet daily productivity, quality and TAT targets.- Knowledge of US Healthcare RCM is preferred.- Ability to work independently and as part of a team.Candidate Profile:- Strong problem-solving and multitasking abilities.- Good time management and organizational skills.- Willingness to work in US shifts.- Immediate joiners or candidates with a short notice period preferred.Interested candidates can share their updated resumes at:Email: jvrohit.nannam@tekreant.com Contact: +91 91542 96685

WE ARE HIRING - UK LIFESTYLE SURVEY EXECUTIVECompany: Mahe Technologies Pvt. Ltd.Location: Golpark, Gariahat, KolkataExperience: 6 Months - 3 YearsSalary: 15,000+ (Based on experience)Shift: 1 PM - 10 PMWorking Days: Monday-Friday + Alternate Saturday OffWork Mode: Work from OfficeRequirements:- Previous UK Lifestyle Survey experience is mandatory.- Excellent English communication skills are a must.- Only candidates with specific Lifestyle Survey experience are eligible.- International outbound BPO experience is required.Job Responsibilities:- Conduct outbound calls for UK Lifestyle Survey campaigns.- Communicate professionally with UK-based customers.- Follow survey scripts and maintain accurate records.IMPORTANT: Candidates without prior Lifestyle Survey experience will NOT be considered. Experience in other BPO processes alone is not sufficient.Interested candidates can share their updated resumes.HR: Sana KhatoonEmail: sanakhatoon1402@gmail.comContact: 8282914404 / 8585894046

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

We are seeking a dedicated Chat Support Executive to join our team in HSR Layout, Bangalore. This full-time position is ideal for individuals with 1-2 years of experience who are passionate about providing exceptional customer service through chat communication.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through live chat, addressing their inquiries and providing accurate information to resolve issues effectively.nn2. Problem-Solving: Recognize and understand customer problems quickly, providing solutions or guidance to enhance their experience.nn3. Documentation: Maintain accurate records of customer interactions and feedback, ensuring that all relevant information is captured for future reference.nn4. Team Collaboration: Work closely with team members and other departments to escalate complex issues and ensure timely resolutions for customers.nn5. Feedback Implementation: Gather customer feedback and collaborate with the team to identify areas for improvement in service delivery and product offerings.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess strong written communication skills. Attention to detail is crucial, as is the ability to manage multiple chats simultaneously. The ideal candidate will be customer-focused, with a friendly and professional demeanor, and the ability to work efficiently in a collaborative team environment. A positive attitude and willingness to learn are essential qualities for success in this role.

The Admin Executive will provide administrative and back-office support to the sales team, ensuring smooth sales operations, accurate documentation, efficient order management, and timely communication with customers and internal departments. The role involves coordinating customer inquiries, maintaining records, processing sales documents, and supporting the business development team in achieving its targets.Key Responsibilities:Provide administrative support to the sales team by preparing sales documents, updating CRM records, and organizing sales reports.Coordinate with customers regarding order details, delivery timelines, and product information.Handle incoming inquiries through phone, email, or chat and direct them to the appropriate sales representatives.Manage and process purchase orders, invoices, and quotations, ensuring accuracy and timely communication.Schedule meetings, product demonstrations, and calls between sales team members and potential clients.Coordinate with marketing, finance, and logistics teams to ensure smooth execution of sales activities.Maintain accurate sales data, records, and documentation.Follow up on client communications and pending orders to ensure timely updates and customer satisfaction.Required Skills & Qualifications:High School, Diploma, or any degree.Minimum 2 years of relevant experience.Experience in signage, advertising production, or retail branding agencies is a strong advantage.Must be able to speak and write in English and Tamil.Strong organizational, communication, and coordination skills.Good attention to detail and accuracy in documentation and data management.Ability to handle multiple tasks and coordinate with different departments.Basic knowledge of MS Office and CRM systems.

Hiring Now - International Voice Process Location: Coimbatore, Tamil NaduJob Role: International Voice Process ExecutiveQualification: 12th Pass / Diploma / Any DegreeExperience: Freshers & Experienced Candidates Skills RequiredGood English communication skillsFluency in spoken EnglishGood listening and customer-handling skillsBasic computer knowledgeProblem-solving abilitiesWillingness to work in rotational or night shifts Job ResponsibilitiesHandle international customer callsResolve customer queries professionallyProvide accurate information and supportMaintain customer satisfactionFollow company policies and achieve performance targets Job DetailsJob Location: CoimbatoreProcess: International Voice ProcessShift: Night / Rotational Shift, depending on the processOpenings: Freshers & Experienced Candidates Contact Number: 9043326222Interested candidates can contact us for more details and application information. Apply now and start your career in the international BPO industry!

Key ResponsibilitiesData Management & DocumentationData Entry & Record Keeping: Accurately input data, update operational logs, and maintain digital filing systems using MS Excel, Google Sheets, or ERP tools.Document Preparation: Draft routine letters, emails, dispatch challans, administrative notices, and internal memoranda.Filing & Archiving: Maintain structured physical and digital files for invoices, correspondence, agreements, employee records, and vendor documents.Administrative Coordination & SupportInter-Departmental Liaison: Coordinate smoothly with accounts, sales, human resources, and warehouse/stores departments to clear pending operational tasks.Inquiry Handling: Answer incoming phone calls and emails professionally, routing inquiries to the appropriate personnel and taking clear messages.Office Inventory Management: Monitor office stationery, pantry supplies, and equipment maintenance needs, coordinating local purchases or vendor service calls as required.

Seeking an organized and detail-oriented Purchase Executive to support procurement activities by coordinating with suppliers, obtaining quotations, processing purchase orders, tracking material deliveries, and maintaining procurement records. The role involves ensuring the timely availability of materials and equipment required for project execution and office operations while supporting inventory management and cost-effective purchasing.Key Responsibilities:Assist in sourcing materials, equipment, and consumables according to approved requirements.Obtain quotations from vendors and prepare comparative statements for price evaluation.Prepare and process purchase orders based on approved purchase requests.Follow up with suppliers regarding order confirmations, pricing, availability, and delivery schedules.Maintain good relationships with vendors and resolve delivery or quality-related issues.Monitor purchase orders and ensure timely delivery of materials.Coordinate with the stores department and project teams regarding material requirements and receipts.Track pending orders and update management on procurement status.Maintain purchase files, quotations, purchase orders, invoices, delivery challans, and other procurement documents.Update procurement records in ERP systems, Excel, or relevant company software.Coordinate with the stores department to monitor stock levels and avoid material shortages.Assist in material requirement planning, stock verification, and inventory reconciliation.Prepare daily, weekly, and monthly purchase reports.Maintain supplier performance records and submit procurement status reports to the Purchase Manager.Required Skills & Qualifications:Bachelor's degree or Diploma in Commerce, Business Administration, Supply Chain Management, or a related field.3-5 years of experience in purchasing, procurement, stores, or supply chain operations.Experience in MEP, construction, engineering, or facility management industries is preferred.Knowledge of procurement procedures, purchase order processing, and quotation evaluation.Strong vendor coordination, supplier management, and negotiation skills.Proficiency in Microsoft Excel and Microsoft Office.Knowledge of ERP systems, Tally, or Odoo is preferred.Good communication, coordination, and follow-up skills.Strong documentation, record-keeping, and organizational abilities.Attention to detail and the ability to manage multiple tasks within deadlines.

We are looking for a Supply Chain & Logistics Executive to manage the end-to-end movement of goods from suppliers to the warehouse and customers. The role involves supplier coordination, cost negotiation, inventory integrity, order dispatch, sample management, and timely response to customer queries while ensuring supply chain efficiency and cost optimization.Key Responsibilities:Ensure goods reach the warehouse within the planned ETA and maintain a maximum variance of 5 days for at least 90% of shipments.Coordinate with suppliers and negotiate material costs to achieve cost reductions or maintain existing cost levels.Negotiate with FTWZ partners to optimize logistics and handling costs.Maintain at least 95% accuracy between physical stock and book stock.Monitor inventory levels and achieve an inventory turnover ratio of 4 times per year.Identify slow-moving stocks that have remained unsold for more than 90 days and inform the Sales team by the 7th of every month.Ensure 90% of customer orders are dispatched within 24 hours of receiving the order.Ensure samples are dispatched to customers within 2 days of receiving the request from the Sales team.Track shipments, deliveries, inventory movement, and pending orders.Respond to customer queries within 24 hours of receiving the request.Identify opportunities to reduce supply chain costs and improve delivery timelines.Required Skills & Qualifications:Any Graduate / Diploma in Supply Chain, Logistics, Commerce, Business Administration, or a related field.2-5 years of experience in Supply Chain, Logistics, Procurement, Inventory, Warehouse, or Order Management.Strong knowledge of procurement, supplier coordination, logistics, and inventory management.Good understanding of warehouse and order fulfillment processes.Hands-on experience in inventory reconciliation and maintaining stock accuracy.Knowledge of inventory turnover and slow-moving inventory management.Ability to coordinate and track inbound and outbound shipments.Good knowledge of MS Excel and ERP/inventory management systems.Strong analytical, problem-solving, communication, and customer-handling skills.

We are looking for an Admin Executive to manage day-to-day office administration and facility operations. The ideal candidate should be capable of coordinating vendors, maintaining office assets and records, handling logistics, supporting employees, and ensuring a safe, clean, and efficient workplace.Key Responsibilities:Manage overall office administration and ensure a safe, clean, and efficient workplace.Coordinate housekeeping, security, maintenance, workspace allocation, and other facility requirements.Maintain office records, documents, supplies, and administrative processes.Manage vendors and service providers, including quotations, procurement, negotiations, and SLA compliance.Maintain company assets and conduct periodic asset audits, maintenance, movement, and disposal.Coordinate travel, transportation, logistics, courier, and dispatch requirements.Monitor administrative budgets, expenses, invoices, and vendor payments.Identify opportunities for administrative cost optimization.Ensure compliance with workplace health, safety, and regulatory requirements.Provide administrative support for employee onboarding and workplace readiness.Organize meetings, office events, and employee engagement activities.Required Skills & Qualifications:Any Graduate preferred.1-3 years of experience in office administration, facility management, or a similar role.Good knowledge of vendor and facility management.Experience handling procurement, quotations, negotiations, and vendor coordination.Strong organizational and time-management skills.Good communication and interpersonal skills.Basic knowledge of MS Office and administrative documentation.Ability to manage multiple administrative activities independently.Strong attention to detail and problem-solving skills.Male candidates preferred.

We are seeking a dedicated Telecalling Executive to join our team in Andheri East, Mumbai. This role involves engaging with potential and existing clients through phone calls to promote our products and services.Key Responsibilities:- Cold Calling: Initiate calls to prospective customers to introduce our offerings and generate interest, maintaining a positive and encouraging tone.- Customer Engagement: Build and maintain strong relationships with clients by understanding their needs and providing suitable solutions, ensuring a personalized approach.- Lead Generation: Identify and qualify leads to support the sales team, utilizing effective questioning techniques to gather essential information.- Follow-up Calls: Reach out to leads and clients for follow-ups, ensuring timely communication and addressing any queries they may have.- Data Recording: Maintain accurate records of customer interactions and transaction details in our CRM system, ensuring all information is up-to-date for future reference.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and be comfortable speaking on the phone. A good understanding of sales techniques and the ability to persuade others will be crucial for success in this role. Strong organizational skills and attention to detail are essential for managing multiple tasks effectively. The ideal candidate should be a graduate with 1 to 7 years of experience in telecalling or customer service, demonstrating a proactive approach to achieving goals and a strong commitment to fostering customer relationships.

Urgent requirement for Telecaller Executive for Saltlake Location