Process Executive Jobs

Job Title: Customer Support & Sales ExecutiveDepartment: Sales & Customer ExperienceJob Type: Full-timeLocation: [City / On-site / Hybrid / Remote]Training: Paid initial training provided before official onboarding/operations---Role Overview:We are seeking an energetic, customer-centric Customer Support & Sales Executive to manage incoming customer inquiries while identifying upsell and cross-sell opportunities. In this role, you will undergo a comprehensive paid training program covering our product line, CRM systems, and customer engagement standards before transitioning into full company procedures and daily operations.---Training & Onboarding:- Includes mandatory paid training prior to commencing standard company procedures.- Covers in-depth product knowledge, customer communication etiquette, sales workflows, and tool handling.- Successfully completing the training phase will lead directly into daily live support and sales operations.---Key Responsibilities:Customer Support:- Handle inbound customer queries via phone, email, live chat, or WhatsApp in a professional, timely manner.- Diagnose customer issues, troubleshoot standard concerns, and escalate complex tickets to relevant teams.- Maintain high customer satisfaction (CSAT) scores and meet first-response resolution targets.Sales & Conversions:- Connect with inbound leads, understand user requirements, and present suitable products or services.- Follow up consistently with prospective clients to convert inquiries into active sales.- Identify opportunities to upsell, cross-sell, or renew existing customer accounts.Operations & CRM Management:- Accurately log all client interactions, lead statuses, and support tickets in the CRM system.- Collaborate with technical, operations, and billing teams to ensure smooth post-sale onboarding.- Gather customer feedback and share actionable product/service improvement insights with management.---Key Performance Indicators (KPIs):- Successful and timely completion of the initial paid training phase.- Monthly/quarterly conversion rates and sales targets.- Average response time (ART) and First Contact Resolution (FCR).- Customer Satisfaction (CSAT) / Net Promoter Score (NPS).- Lead follow-up compliance and CRM hygiene.---Qualifications & Skills:- Experience: 0-2 years of experience in customer support, inside sales, telesales, or business development (Freshers with strong communication are welcome as paid training is provided).- Communication: Excellent verbal and written communication skills in English and [Hindi / Regional Language].- Persuasion & Empathy: Strong active listening skills paired with the ability to handle objections constructively.- Technical Aptitude: Willingness and ability to quickly learn CRM tools, ticketing platforms, and basic MS Excel/Google Sheets.- Education: Bachelor's degree in any discipline or equivalent practical experience.---What We Offer:- Fully paid professional training program before transition to standard company procedures.- Competitive base salary with attractive performance-based sales incentives.- Structured career progression across support, customer success, and sales leadership.- Collaborative, high-energy work environment with dedicated mentorship.Contact : Aditya S - +91 8147351741 , aditya.recruites@proton.me

Job DescriptionJob Code JC/2980Process Back officeGender Male / Female No. of Positions 1Title Back-office ExecutiveLocation - Jubilee Hills, HyderabadExperienceTo prepare invoiceTo follow up on paymentsKeep track of paymentsCoordinate with internal teamsMaintain all relevant files & dataGeneral office administrationGood knowledge of MS office, specially ExcelMust have decent communication skills in English1 - 3 years working experience as Back Office Executive Qualification Any GradShift timings 11 am to 7 pmTransport Boundaries Transport Facility NAWeekly Off SundayUSP Growth, Better Salary, Day Shift, BrandRounds of Interview HR Round & Directors roundDocuments Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Pay slip) + Relieving letters

Key ResponsibilitiesMake outbound calls to prospective customers and explain company products/services.Handle inbound calls and respond to customer inquiries professionally.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Update customer information and call records in the database/CRM.Schedule appointments or meetings for the sales team when required.Resolve customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.

We are looking for a dedicated Data Entry Executive to join our team. This is a full-time work-from-home position based in Visakhapatnam, ideal for freshers who have completed at least their 10th grade. Key Responsibilities:- Data Entry: Accurately input and manage data into our company databases, ensuring all information is up to date and correct.- Data Verification: Review and verify existing data to identify and correct any discrepancies, ensuring high data quality.- Record Keeping: Maintain organized records of data entered and updated, facilitating easy access to important information.- Reporting: Generate regular reports on data entry activities and identify trends or issues that may require attention.- Collaboration: Work closely with other team members and departments to understand their data needs and support them in achieving their goals.Required Skills and Expectations:The ideal candidate should possess a strong attention to detail to minimize errors in data entry. Basic computer skills, including proficiency in MS Office and familiarity with data entry software, are essential. Effective communication skills are important for collaborating with others and understanding their data requirements. A strong work ethic and the ability to work independently with minimal supervision are expected, as this position allows for remote work. Being able to manage time efficiently and meet deadlines is crucial for success in this role.

Company works on behalf of MNC/business clients and provides a platform-based work opportunity for Payment Executive Agents.The company will provide the required client details, work platform, instructions, and necessary guidance.

We are seeking a dedicated Purchase Executive to manage our procurement processes in Banjara Hills, Hyderabad. The ideal candidate will have 2 to 5 years of experience and a strong background in purchasing to ensure efficient supply chain operations.Key Responsibilities:- Supplier Management: Identify and engage with suppliers to ensure high-quality products and services. This involves building and maintaining strong relationships to negotiate favorable terms.- Order Processing: Execute purchase orders and track deliveries, ensuring timely receipt of goods. This responsibility requires attention to detail to confirm that orders are accurate and complete.- Cost Analysis: Conduct regular market research to find the best prices and evaluate cost-effective purchasing options. The role demands the ability to analyze spending data and suggest improvements.- Inventory Control: Monitor stock levels and manage reordering processes to maintain optimal inventory. This involves coordinating with various departments to foresee needs and avoid shortages.- Compliance and Documentation: Ensure all procurement activities comply with company policies and maintain accurate records of purchases. This aspect requires knowledge of relevant regulations and a systematic approach to documentation.Required Skills and Expectations:Candidates must possess strong negotiation, analytical, and communication skills. Proficiency in procurement software and familiarity with supply chain management concepts are essential. The ideal candidate should be a proactive problem-solver with a collaborative mindset, capable of working efficiently in a team-oriented office environment. A graduate degree is required for this role.

We are seeking a motivated Tele Marketing Executive to join our team in Ahmedabad. As a Tele Marketing Executive, your primary role will involve reaching out to potential customers, promoting our products, and managing customer inquiries. This position is suitable for individuals with little to no experience but who are eager to learn and grow in a sales environment.Key Responsibilities:- Conduct Outbound Calls: Make calls to potential customers, introducing them to our products, and engaging them in meaningful conversations to spark interest.- Inform and Persuade: Clearly explain the features and benefits of our offerings, aiming to persuade customers to consider making a purchase.- Respond to Inquiries: Address customer questions and concerns promptly, providing detailed information to help them make informed decisions.- Maintain Records: Keep track of calls made, customer interactions, and feedback in our database to ensure efficient follow-up and service.- Team Collaboration: Work closely with the marketing team to develop new strategies for lead generation and to share insights from customer conversations.Required Skills and Expectations:- Strong communication skills: Ability to convey information clearly and effectively to customers over the phone.- Basic computer knowledge: Familiarity with using computers for data entry and record-keeping is essential.- Positive attitude: A friendly and enthusiastic demeanor to engage customers is crucial.- Willingness to learn: An eagerness to develop sales skills and product knowledge is expected.- Time management: Ability to manage calls efficiently and follow up on leads in a timely manner.

We are looking for a motivated Telesales Executive to join our team in Nariman Point, Mumbai. In this full-time position, you will be responsible for selling our products and services over the phone, helping to drive our company's success.Key Responsibilities: - Outbound Calls: You will make calls to potential customers, introducing them to our products and services to generate interest and sales. - Customer Engagement: Engage with customers effectively by providing information, addressing concerns, and understanding their needs to offer suitable solutions. - Sales Targets: You will be responsible for meeting monthly sales targets, ensuring your calls are productive and beneficial for the company. - Follow-Up: Maintain regular follow-up with leads and existing customers to build strong relationships and encourage repeat business. - Record Keeping: Keep accurate records of calls, sales, and customer information in our database for tracking and reporting purposes.Required Skills and Expectations: Ideal candidates should have 1 to 3 years of experience in telesales or a similar role. A high school diploma is required. Strong communication skills, along with a friendly and persuasive attitude, are essential. Candidates must be able to work independently and demonstrate resilience in overcoming objections. Proficiency in basic computer skills is necessary to manage client data efficiently. The role is intended for female applicants only, and you must be willing to work from our office location.

We are looking for a Business Development Executive to join our team at at SATYA SUPPORT PRIVATE LIMITED. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction.

Job Summary:We are looking for a motivated and enthusiastic Telesales / Telecalling Executive to join our Event Management Company. The candidate will be responsible for contacting potential customers, understanding their event requirements, explaining our services, and converting enquiries into bookings.Key ResponsibilitiesMake outbound calls to potential customers and leads.Contact customers regarding weddings, birthday parties, corporate events, exhibitions, conferences, and other events.Understand customer requirements, budget, event date, and preferences.Explain event management services, packages, pricing, and facilities.Generate qualified leads and convert enquiries into appointments or bookings.Follow up with interested customers through phone calls and WhatsApp.Handle customer questions, objections, and concerns professionally.Maintain customer and lead information in Excel/CRM.Coordinate with the sales and event planning teams.Achieve daily, weekly, and monthly calling and sales targets.Build and maintain strong customer relationships throughout the sales process.Required Skills:Excellent verbal communication and interpersonal skills.Good convincing and negotiation skills.Strong customer-handling ability.Confident and positive attitude.Target-oriented approach.Good follow-up skills.Basic knowledge of MS Excel and CRM.Tamil and English communication skills preferred.

HR Executive - Recruitment & Hiring* Handle recruitment & candidate screening* Coordinate interviews & joining* Manage basic HR activities* Good communication & interpersonal skills* Experience: 1-3 yearsetc

We are seeking a motivated and detail-oriented Account Executive to join our team in Sas Nagar Phase 9, Mohali. This full-time role is ideal for a woman with 2 to 4 years of experience in account management.Key Responsibilities:1. Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met and fostering long-term partnerships.2. Account Coordination: Manage all aspects of assigned accounts, including project planning, execution, and monitoring to ensure client satisfaction and project success.3. Sales Support: Assist in generating new business by identifying potential clients, preparing proposals, and participating in presentations to showcase our services.4. Reporting and Analytics: Prepare and present detailed reports on account performance, including sales metrics and client feedback, to inform decision-making and strategy.5. Cross-functional Collaboration: Work closely with various internal teams including marketing, finance, and operations to ensure seamless service delivery and client satisfaction.Required Skills and Expectations:Candidates should possess exceptional communication and interpersonal skills, enabling them to engage effectively with clients and team members. Strong organizational abilities and attention to detail are crucial for managing multiple accounts simultaneously. Proficiency in Microsoft Office and experience with CRM software will be beneficial. A graduate degree is required, and candidates must demonstrate a proactive approach and a problem-solving mindset.

We are looking for a motivated Telesales Executive to join our team in Baruipur. In this role, you will engage with potential customers over the phone to promote our products and services. You should have a friendly and persuasive communication style to help drive sales effectively.Key Responsibilities:1. Outbound Calls: Make calls to potential customers, introducing products and services, and explaining their features and benefits in a clear and compelling manner.2. Lead Generation: Identify and qualify leads through research and data analysis, ensuring a steady pipeline of potential clients.3. Customer Relationship Management: Build and maintain strong relationships with customers by providing excellent service and addressing their needs and concerns promptly.4. Sales Reporting: Keep accurate records of calls, sales, and customer interactions using our CRM software to track performance and follow up effectively.Required Skills and Expectations:Candidates should have at least 1-4 years of experience in telesales or a similar role. A minimum educational qualification of 12th pass is required. You must possess excellent verbal communication skills and the ability to engage with customers effectively. Strong listening skills and a results-driven attitude are essential. Experience with CRM systems is preferred, but not mandatory. Candidates should be willing to work in an office setting full-time and be able to adapt quickly to a dynamic sales environment.

We are looking for a dedicated Back Office Executive to join our team in Kolkata. As a key support member, you will play a crucial role in ensuring our operations run smoothly and efficiently.Key Responsibilities: - Data Entry: Accurately input information into our systems and databases, ensuring data integrity and confidentiality. - Document Management: Organize, file, and maintain important documents, both electronic and paper, to ensure easy access and retrieval. - Communication Support: Assist in responding to internal and external communications, helping to relay important information to the right parties. - Inventory Management: Monitor stock levels and assist in ordering supplies to ensure the office runs without interruptions. - Reporting: Help prepare regular reports summarizing data and activities, providing insights that aid in decision-making.Required Skills and Expectations: Candidates should have a minimum of a 12th-grade education and be comfortable using computers and basic software applications. Attention to detail is essential, as accuracy in data handling is a key responsibility. Strong organizational skills will help you manage multiple tasks effectively. Good communication skills, both written and verbal, are important for interacting with colleagues and other stakeholders. As this is an office-based role, reliability and a proactive approach to work are highly valued. Freshers are encouraged to apply, offering a great opportunity to start a career in a dynamic environment.

-Know to negotiate with vendors-Should have basic knowledge in excel and Google sheet- Know how to follow up with labour, distributor,vendors , factory labours-Coordinate with team and managing daily purchase task-Should be flexible with timings

Serve as the primary point of contact for assigned hospital, corporate, or institutional accounts.Proactively conduct periodic account reviews (quarterly/annually) to assess satisfaction, usage of services, identify gaps, and propose enhancements.Develop and execute account plans for each key client: define growth targets, service-mix opportunities, cross-sell/upsell strategies.Collaborate with internal marketing and outreach teams to generate leads, organise seminars, health-camp tie-ups, and promotional campaigns that increase hospital-footfall or corporate alliances.Manage the full sales cycle for account clients: from discovery of client need proposal/preparation of service package negotiation of terms (pricing, service levels, SLA) contract closure implementation hand-off.Work with internal stakeholders (clinical services, diagnostics, billing, operations) to ensure accurate costing, pricing, contract preparation and feasibility.Use CRM tools and tracking mechanisms to maintain pipeline data, forecast revenue, track progress toward monthly/quarterly/annual targets.Liaise with operations, billing, quality & compliance teams to resolve any account-specific issues (client complaints, service lapses, billing discrepancies) in a timely manner.Solicit client feedback and ensure continuous improvement maintain high client retention and satisfaction levels.Negotiate contracts with clients (corporates, insurers, institutions) including pricing, volumes, service-levels, payment terms and ancillary benefits.Monitor account-level profitability: ensure service costs, pricing, discounts and volumes align with hospitals business objectives.Prepare and monitor account budgets, forecast revenues, manage discounting, and report performance to management.Stay abreast of the healthcare market trends (regulatory changes, insurance & corporate healthcare schemes, competitor services, patient-care models)Leverage insights to inform account strategy: identify new service areas (e.g., preventive health packages, tele-consultation services, wellness programmes) and present them to clients as differentiators.Provide competitive analysis and feedback to management and internal teams about service offerings, pricing, and client-demand shifts.Collaborate with internal teams marketing, operations, clinical, diagnostics, finance, billing, quality assurance to align service delivery with client commitments.Work with marketing to develop client-specific proposals, service brochures, corporate health-programme collateral, health-camp logistics and promotional events.Coordinate implementation of new contracts and ensure smooth hand-off from sales to operations/client service teams.Maintain accurate records of account activities: client contacts, meetings, proposals, contracts, issues and resolutions.Report regularly on key account metrics: revenue vs target, client utilization of services, retention and churn, margin performance, pipeline health.

Key ResponsibilitiesManage end-to-end recruitment activities including sourcing, screening, scheduling interviews, and onboarding.Coordinate employee induction and orientation programs.Maintain employee records, HR documentation, and databases.Support payroll processing, attendance management, and leave administration.Assist in implementing HR policies, procedures, and employee engagement initiatives.Handle employee queries and provide HR-related support.Coordinate performance appraisal and employee development activities.Ensure compliance with labor laws, company policies, and statutory requirements.Prepare HR reports, MIS, and workforce analytics.Support employee grievance handling and conflict resolution.Assist in organizing training programs, events, and wellness initiatives.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers.Generate and qualify leads for the sales team.Handle customer inquiries and resolve basic concerns.Maintain accurate call records and customer information in the CRM system.Follow up with customers regarding inquiries, appointments, and sales opportunities.Achieve daily, weekly, and monthly calling targets.Build and maintain strong customer relationships.

We are looking for a Data Entry Executive to join our team on a part-time basis. This role is ideal for individuals who have just completed their school education and are eager to gain practical work experience in a supportive work-from-home environment.Key Responsibilities:- Data Entry: Accurately enter and update data into our systems, ensuring that information is precise and up to date.- Record Maintenance: Regularly check and maintain records for any discrepancies, making necessary corrections to ensure data integrity.- File Management: Organize and categorize documents, both digital and physical, to facilitate easy access and retrieval of data.- Report Generation: Assist in creating reports by compiling data from various sources, helping the team make informed decisions.- Communication: Respond to queries related to data entry and assist team members as needed to ensure smooth operations.Required Skills and Expectations:- Candidates must have completed their 12th grade and possess strong attention to detail, as accuracy is crucial in this role.- Basic computer skills, including familiarity with data entry software and Microsoft Office, particularly Excel, are essential.- Good communication skills are important for interacting with team members and addressing data-related inquiries.- A self-motivated attitude and ability to manage time effectively while working independently are expected.- Prior experience in data entry is not required, making this an excellent opportunity for freshers looking to build their careers.

We are looking for a Data Entry Executive to join our team in Rajkot. This is a part-time position where you can work from home. The ideal candidate has a keen eye for detail and is eager to learn. No prior experience is needed, but a positive attitude and willingness to complete tasks efficiently are essential.- Entering Data Accurately You will be responsible for inputting data into our system, ensuring that all information is accurate and up to date.- Maintaining Databases Regular updates and maintenance of databases are required to ensure that records are organized and easy to access.- Conducting Quality Checks You will check your own work and that of others to catch any errors before finalizing entries, ensuring high-quality data management.- Following Guidelines Adhering to specific instructions and processes for entering data will be essential to maintain consistency and accuracy.- Communicating Effectively You will need to communicate with team members to clarify any uncertainties regarding data entry tasks.Candidates should have completed at least their 10th standard education. Basic computer skills, including familiarity with Microsoft Excel and other data management software, are important. A strong attention to detail, the ability to work independently, and good time management skills are expected. If you are motivated and ready to grow in the field of data management, we encourage you to apply.

We are looking for a Data Entry Executive to join our team. This is a part-time position that offers the flexibility to work from home.Key Responsibilities:- Data Entry: Accurately input and update information into our databases and systems, ensuring all data is correct and well-organized.- Verification: Review entered data for errors or inconsistencies. It's essential to ensure that all information is complete and accurate before final submission.- File Management: Organize and maintain electronic files and documents, making sure they are easily accessible for future reference or audits.- Reporting: Generate basic reports based on the data collected. This will help track performance and identify areas for improvement.- Communication: Effectively communicate with team members regarding data issues or queries to ensure smooth operations.Required Skills and Expectations:- Basic knowledge of computer applications, including MS Office and data entry software, is essential for efficient performance.- Ability to type quickly and accurately, with a strong attention to detail to minimize mistakes.- Good organizational skills to manage and prioritize tasks effectively.- A proactive attitude and eagerness to learn, especially since this role is suitable for candidates with little to no experience.- Basic problem-solving skills to troubleshoot any issues related to data management.Candidates should have completed at least 10th grade and be willing to dedicate their time and effort to meet deadlines while maintaining high-quality work.