IT Service Desk Job Vacancies in Navi Mumbai

Excellent Spoken English skills.Logging call received by Business Users from Email/Phone/WebHardware fault diagnosis & isolation on desktops / laptops.OS Support on Windows 7, Windows 10 & other System Software support.Software Support on MS Office, O365, Office Automation, Anti-virus software & E-Mail Client(Outlook).Providing Remote Support to the calls loggedConfigure / troubleshoot Network connectivity of desktops / laptopsTroubleshooting issues related to Internet, Intranet.Laptop/Desktop Encryption Support.Configuring the printers & resolving print related issues of the users.Support for VPN connectivity support.Escalating and Coordinating with respective team in case the issue is not resolved with the initial troubleshooting.Co-ordinate and escalation with other support groups.

We are looking for 1 IT Engineer Post in mahape, with deep knowledge in Networking, Desktop Support, Service Desk, SQL,IT Helpdesk and Required Educational Qualification is : Diploma, Other Bachelor Degree

ANZEN Technologies Pvt. Ltd. is a one stop solution for industry-leading services, solutions and products in the Cyber Security, IT Governance, Risk Management, and Compliance space. We provide End to End security services & consultancy to sectors, ranging from Critical Infrastructure Installations to BFSI, eCommerce, IT/ITES, Pharmaceuticals and many more. We are strongly positioned to understand your needs and deliver the right panacea to your security and compliance requirements. We have established Information Security Management Framework for clients from a wide gamut of industries.Below is the JD-Quickly identify an attack, minimize its effects, contain damage, andremediate the cause to reduce the risk of future incidents.Contact Person- Arpita Singh

Service Desk Engineer.Required Personal SkillsGood communication skillsReliable, on-time, personable, and customer-focusedComfortable working in rotational shift and Week days.Required Technical Skills:Ability to diagnose and resolve basic technical issuesGood understanding of computer systems and other tech productsCustomers seeking technical assistance over the phone or email.Perform remote troubleshooting through diagnostic techniques and pertinent questionsExperience providing application supportGood Understanding of networking technologiesCertification :Cisco CCNA 200-301Pre-Requisites:-Own Laptop/Desktop and Broadband Network Connection