Service Desk Engineer

ACL Digital pvt ltd

Service Desk Engineer.

Required Personal Skills

Good communication skills

Reliable, on-time, personable, and customer-focused

Comfortable working in rotational shift and Week days.

Required Technical Skills:

Ability to diagnose and resolve basic technical issues

Good understanding of computer systems and other tech products

Customers seeking technical assistance over the phone or email.

Perform remote troubleshooting through diagnostic techniques and pertinent questions

Experience providing application support

Good Understanding of networking technologies

Certification :

Cisco CCNA 200-301

Pre-Requisites:-

Own Laptop/Desktop and Broadband Network Connection

Experience : 2 - 4 Years

No. of Openings : 20

Education : Professional Degree, Any Bachelor Degree, B.C.A, B.Sc, B.Tech/B.E, Post Graduate Diploma, M.C.A, M.Sc

Role : Service Desk Engineer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India