Service Desk Engineer

Job Description

Service Desk Engineer.

Required Personal Skills

Good communication skills

Reliable, on-time, personable, and customer-focused

Comfortable working in rotational shift and Week days.

Required Technical Skills:

Ability to diagnose and resolve basic technical issues

Good understanding of computer systems and other tech products

Customers seeking technical assistance over the phone or .

Perform remote troubleshooting through diagnostic techniques and pertinent questions

Experience providing application support

Good Understanding of networking technologies

Certification :

Cisco CCNA 200-301

Pre-Requisites:-

Own Laptop/Desktop and Broadband Network Connection
  • Experience

    2 - 4 Years

  • No. of Openings

    20

  • Education

    Graduate (B.C.A, B.Tech/B.E, B.Sc)

  • Role

    Service Desk Engineer

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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