International Voice Process Job Vacancies in Pimpri Chinchwad

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Position: International Customer Support Executive Voice/Non-Voice/Blended (Work with Global Clients)Work Location: Pune (Viman Nagar, Kharadi, Yerwada, Magarpatta, Hinjewadi)Salary: Up to 3 LPA to 6 LPA[ 30% hike on last salary (Experience) ]Contact: Call or WhatsApp HR.RAVINA -7447710444Note: Immediate joiners preferred.Role & responsibilities:Handle inbound/outbound calls and chats for international customersProvide real-time resolutions with professionalism and empathyAddress product/service-related queries efficientlyMaintain accurate logs of customer interactions in CRM systemsEnsure adherence to process guidelines and quality standardsAchieve targets like AHT, CSAT, and FCRPreferred candidate profile:Graduate/Under Graduate Fresher and candidates with minimum 1 year of International BPO experience are preferred.Excellent verbal and written communication skills in English (additional international languages are a plus).Strong problem-solving skills and ability to handle customer inquiries effectively.Proficient in using computers and familiarity with CRM systemsFlexibility to work in shifts, including evenings, weekendsPerks & Benefits:Fixed Salary + Performance-based IncentivesUp to 30% hike for relevant experienceHealth Insurance and Employee Wellness PlansComprehensive training programs and ongoing professional development.Supportive, Friendly, and Growth-driven Work CultureCab Facility Available till Nodal PointsHow to Apply:If you are passionate about customer service and want to be part of a dynamic team, please send your resume on below mention details.Contact Person: HR RAVINAContact No: 7447710444Mail Id: ravina.j@spes.inReferences are highly appreciated !

JOB DESCRIPTION*WE ARE HIRING FOR INTERNATIONAL VOICEPOSITION Customer Support ExecutiveLocation: Magarpatta , Viman Nagar, Kharadi ,Yerwada ,HinjewadiType Full TimeRoles & Responsibilities:Responding to Customer Inquiries: Addressing questions via various channels such as phone, email, live chatProblem Solving: Identifying the root cause of customer issues and finding efficient resolutions.*Education - Ug /Grad*Experience - Fresher / 1yr to 5yr of International Bpo Exp*Package Upto -3lpa to 6lpa (30% hike)Incentives on performance basedPFAllowance*Shifts- Uk , Us, Rotational*Days of Working - 5 Days*Week Off- 2 Days*BOTH SIDE CAB FACILITY*WE DON CHARGE ANYTHING FROM THE CANDIDATES *Note- No Virtual Rounds will be conducted (Immediate Joining)Interested Candidates Can call or share their updated CV on below mentioned details:Contact Person : HR AKANKSHA - 8956822344akanksha.pardeshi@spes.in*CAN REFERS TO YOUR COLLEAGUES & FRIENDS*

Job Title: Customer Support Executive - International Voice ProcessLocation: Hinjewadi Phase 3, PuneSalary: 3.9 LPA - 4.9 LPAJob Type: Full-Time (Work from Office)Shift: 24/7 Rotational (5-day workweek, 2 rotational days off)Key Responsibilities:Handle customer inquiries and resolve issues via calls for international clients.Provide excellent service and ensure customer satisfaction.Maintain accurate records of interactions and follow standard operating procedures.Work in a fast-paced environment and meet performance targets.Eligibility Criteria:Undergraduates/Graduates with 6+ months of experience in an international voice process.Willingness to work in rotational shifts (including night shifts).Immediate joiners preferred.Relocation cases not considered.Skills Required:Excellent communication skills in English (verbal and written).Strong problem-solving skills and customer-centric approach.Ability to handle customer queries efficiently and professionally.Benefits:Competitive salary package.Exposure to international clients and career growth opportunities.Positive work environment with supportive management.How to Apply: Contact: 6377050566 (Varsha) Email: varsha.ghrs2@gmail.comJoin us and take your career to the next level!

Exciting Career Opportunity at Mphasis!Company: MphasisLocation: Kharadi & Magarpatta, PunePosition: International Voice Process ExecutiveJob Role:Handle and resolve queries from US clients effectively and professionally.Deliver excellent customer service through clear communication.Qualifications:Any Graduate is eligible.Exceptional verbal communication skills are a must.Compensation:Freshers: Up to 2.8 LPA + incentives + shift allowancesExperienced (CTC): Up to 4.25 LPA (with relevant experience)Shifts:US Shift (5 days working, 2 days off)Both-way cab facilities provided.Additional Details:Immediate joiners preferred.Notice period: Accepting up to 30 days.Interview Process:HR RoundOperations RoundAssessmentHow to Apply:Interested candidates can share their resumes via WhatsApp at 7891022148.Work Location: Kharadi & Magarpatta, PuneIf youre not interested in this role, please share this opportunity with your friends or family members who may be looking for a job.Join Mphasis and grow your career in a dynamic international environment!

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools.

Communicate Promptly and Professionally with Customers Through all Channels of Communication.provide Excellent Expert Advice On all Our Products and Services.ensure High Customer Satisfaction.fix Any Issues Regarding Delivery to or Returns from Our Customers.provide Feedback to Product Development and Quality Management On Products and Services.work Closely with other Departments to Ensure Increased Efficiency in Handling B2c and B2b Customers and Increase Usage of Our Digital Tools.

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools. B2B Appointment Generation.

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Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools.

Votiko Solutions Private Limited - Pioneering Careers, Nurturing Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesTransform Your Career! Work From Home - Unlock Opportunities NationwideAbout Us: Welcome to Votiko Solutions, an avant-garde in the BPO industry and revered as the best call center. Our commitment goes beyond customer engagement, emphasizing individual growth. Join our vibrant team, where your capabilities are celebrated, and your triumphs are our collective success.Job Overview: As a Call Center Executive, you wield influence in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and deliver stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 70,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Revolutionize Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a trailblazer in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.comEmbark on a rewarding journey with Votiko Solutions, where your success is our priority. Join us in shaping a brighter future as we connect talent across the length and breadth of India.