International Telecaller Job Vacancies in Acharya Vihar

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756

- Conduct Outbound Calls to International Clients: the International Telecaller Will Be Responsible for Making Outbound Calls to Potential Clients Located in Different Countries to Promote Services or Products.- Handle Customer Inquiries: the Telecaller Will Answer Incoming Calls from Customers, Provide Information About Products or Services, and Address Any Issues or Concerns Customers May Have.- Maintain Call Records: the Telecaller Will Be Required to Keep Accurate Records of all Calls Made and Received, Including Details of Conversations and Outcomes.- Meet Daily Call Targets: the Telecaller Will have Set Targets for the Number of Calls to Be Made Each Day and Must Work Towards Meeting or Exceeding These Targets.- Follow Up On Leads: the Telecaller Will Follow Up with Potential Leads Generated Through Previous Calls or Marketing Efforts to Try and Convert Them Into Customers.required Skills and Expectations:- Excellent Communication Skills: the Ideal Candidate Must have Strong Verbal Communication Skills to Effectively Interact with Customers from Different Countries.- Good Listening Skills: the Telecaller Should Be Able to Listen Attentively to Customer Inquiries and Respond Appropriately.- Basic Computer Skills: Knowledge of Basic Computer Operations like Data Entry and Using Crm Software Will Be Required.- Ability to Work in a Fast-paced Environment: the Telecaller Should Be Able to Work Efficiently in a High-pressure Environment to Meet Call Targets.- Willingness to Work in Shifts: the Candidate Should Be Open to Working in Different Shifts as per the Job Requirements.

*Job description*Night Shift starts at 9:00 PM - 6:00 AMMust have to work from Office only.Excellent interpersonal and written and oral communication skills.Proficiency in spoken and written EnglishExperience in Telecalling/ Customer serviceResponding to customer queries and requests via phone or email.Assisting customers with product setup and resolving any technical issues they might experience.Informing customers about specialized product functionalities and features.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.Following up with customers to ensure sales.Analyzing customer feedback and advising management on areas of improvement.Ability to work under pressure.Ability to lead a team.Job Types: Full-timeBenefits:Yearly Paid sick LeaveLucrative IncentivesSchedule:Fixed shiftMonday to SaturdayNight shiftEducation: Higher Secondary(12th Pass),Graduate (Preferred)Experience:Customer service: 1 year (Preferred)Language:English