International Voice Process Executive

Taption Global Pvt Ltd

*Job description*

Night Shift starts at 9:00 PM - 6:00 AM

Must have to work from Office only.

Excellent interpersonal and written and oral communication skills.

Proficiency in spoken and written English

Experience in Telecalling/ Customer service

Responding to customer queries and requests via phone or email.

Assisting customers with product setup and resolving any technical issues they might experience.

Informing customers about specialized product functionalities and features.

Computer skills.

Knowledge of mediation and conflict resolution techniques is preferable.

Following up with customers to ensure sales.

Analyzing customer feedback and advising management on areas of improvement.

Ability to work under pressure.

Ability to lead a team.

Job Types: Full-time

Benefits:

Yearly Paid sick Leave

Lucrative Incentives

Schedule:

Fixed shift

Monday to Saturday

Night shift

Education: Higher Secondary(12th Pass),

Graduate (Preferred)

Experience:

Customer service: 1 year (Preferred)

Language:

English

Experience : 0 - 2 Years

No. of Openings : 20

Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Any Bachelor Degree

Role : Voice Process Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India